Customer Success Jobs in Austin

Description

<p> </p><p><b>Job Description: </b> </p> <p>Pacific Life is seeking a skilled sales professional to support the growth of Broker Distribution within the Workforce Benefits organization. You will play an integral part in Pacific Life’s efforts to establish and grow a $1B revenue, profitable business in the Workforce Benefits market. This role is considered to be 100% remote, as travel is required, and our ideal candidate for this role will have the territory of <b>Northern Texas </b> </p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p> </p><p>As <b>Sales Consultant - Broker Distribution </b> you’ll play a key role in the startup and long-term success of this business by working with leaders in the Workforce Benefits division to meet established goals and objectives.  Your focus will be on building relationships, developing and executing broker specific strategies and driving growth toward sales goals within the Broker Distribution Channel.  You are responsible for bringing our business to the broker market and meeting annual metrics-based sales objectives. The role will align with other Workforce Benefits Distribution resources to educate the Broker and GA marketplace around Pacific Life’s Group Benefits value proposition and meet collective sales goals.  You will report directly to Regional Sales Manager. </p> <p><b>How you'll help move us forward: </b> </p><ul><li><p>Support the creation and execution of a strategy for Broker Distribution that helps meet new sales, retention, profitability and expense objectives. </p> </li><li><p>Meet annual sales goals as established by the Sales Leadership </p> </li><li><p>Partner with Workforce Benefits Distribution resources to deliver the Workforce Benefits story to the broker community. </p> </li><li><p>Continually work to strengthen, deepen, and grow broker relationships.  </p> </li><li><p>Execute appropriate number of broker meetings per week with assigned brokers. </p> </li><li><p>Drive a pipeline of appropriate number of RFP’s per month. </p> </li><li><p>Build and advance local broker relationships to drive sales and increase the Pacific Life brand in your market. </p> </li><li><p>Demonstrate proficiency in the group products sold by Pacific Life. </p> </li><li><p>Maintain strong connections with underwriting, product, pricing, regulatory compliance, and actuarial pricing teams to ensure alignment on critical deliverables with your broker relationships. </p> </li><li><p>Utilize established and innovative approaches, tools and partners to enable efficient, deliberate and robust growth objectives. </p> </li><li><p>Bring a customer-first mindset: prioritize customer and broker viewpoints in decision-making. </p> </li><li><p>Participate in ongoing industry and community activities to stay attuned to industry trends. Represent the company as needed with legislative platforms, industry events, community activities. </p> </li><li><p>Perform other job-related duties or special projects as required. </p> </li> </ul> <p><b>The experience you bring: </b> </p><ul><li><p>5+ years’ experience in group benefits sales with an established presence in the broker marketplace </p> </li><li><p>College degree with concentration in business management, finance, or risk management or equivalent work experience is required. </p> </li><li><p>The inclination to seek and analyze data from a variety of sources to support decisions and to align others with the organization's overall strategy. </p> </li><li><p>An entrepreneurial and creative approach to developing new, innovative ideas that will stretch the organization and push the boundaries within the industry. </p> </li><li><p>Ability to seek opinions of others, process feedback and take smart risks. </p> </li><li><p>A high degree of integrity and able to act in a transparent and consistent manner while always taking into account what is best for the organization. </p> </li><li><p>Self-reflective and aware of his/her own limitations; leads by example and drives the organization's performance with an attitude of continuous improvement. </p> </li><li><p>Mindset to enable breakthrough innovations and business models that create value for all stakeholders, continually challenging traditional approaches. </p> </li> </ul> <p><b>What makes you stand out: </b> </p><ul><li><p>Strong performance orientation and drive for results </p> </li><li><p>Strong analytical skills, with the ability to grasp complexities and perceive relationships among business and financial issues </p> </li><li><p>Known for ability to respectfully and confidently collaborate and easily communicate with various stakeholders </p> </li> </ul> <p><b>Compensation Package: </b> </p><p>This position is eligible for a base salary of $75,000, plus incentive compensation based on sales performance. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. </p> <p><b>You can be who you are. </b> </p><p>We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife </p> <p>#LI-AS1 </p> <p></p> <p></p> <p></p> <p></p> <p></p> <p></p> <p></p> <p></p> <p></p> <p><b>Base Pay Range: </b> </p> <p>The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. </p> <p><b>Your Benefits Start Day 1 </b> <br />  </p><p>Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered. </p> <ul><li><p>Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents </p> </li><li><p>Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off </p> </li><li><p>Paid Parental Leave as well as an Adoption Assistance Program </p> </li><li><p>Competitive 401k savings plan with company match and an additional contribution regardless of participation </p> </li> </ul> <p><b>You Can Be Who You Are </b> </p> <p>We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. </p> <p>What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife </p> <p><b>EEO Statement: </b> </p> <p><i>Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company. </i> </p> <p></p>

Requirements

• RN
• DO
• PA

Benefits

• Dental
• Vision
• 401k

Description

<b>This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.</b><br /><br /><p><span>Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.</span></p><p> </p><p><span>Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty.</span></p><br /><p><span><strong>How You’ll Make an Impact </strong>  </span></p><ul><li><span>Engage with customers to resolve billing inquiries, product questions and service complaints</span></li><li><span>Apply telephone-based techniques to retain customers and upsell Spectrum’s video, data and phone products</span></li><li><span>Maintain high levels of professionalism and courtesy in every customer interaction</span></li><li><span>Achieve and exceed activity goals by following call handling metrics such as productive time and handle time</span></li><li><span>Master order processing within the billing system for retained accounts and new sales entries</span></li><li><span>Demonstrate proficiency in explaining Spectrum’s products and services while effectively comparing them to competitors</span></li><li><span>Support efforts to enhance the customer experience through every transaction</span></li></ul><p><span><strong>Working Conditions   </strong></span></p><ul><li><span>Office environment</span></li></ul><br /><p><span><strong>What You’ll Bring to Spectrum   </strong></span></p><p> </p><p><span><strong>Required Qualifications   </strong></span></p><p> </p><p><span><strong>Education  </strong></span></p><ul><li><span>High school diploma or equivalent</span></li></ul><p><span><strong>Skills   </strong></span></p><ul><li><span>Ability to read, write, speak and understand English</span></li><li><span>Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone)</span></li><li><span>Ability to work variable hours; may include weekends, holidays, and split days off</span></li><li><span>Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner</span></li><li><span>Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals</span></li><li><span>Effective computer and consumer electronics skills</span></li><li><span>Ability to use personal computer and relevant software applications including the billing system</span></li><li><span>Proven verbal and written communication skills</span></li><li><span>Ability to handle irate customers and resolve issues</span></li><li><span>Ability to prioritize and organize effectively</span></li></ul><p><span><strong>Preferred Qualifications</strong></span></p><p> </p><p><span><strong>Experience</strong></span></p><ul><li><span>2+ years of call center experience in customer service or phone sales, or equivalent experience</span></li></ul><br /><span> CRT110 </span><span> 2026-84256 </span><span> CRT110 </span><span> 2026 </span><br /><br />Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. <br /><br /><br />A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.<br /><br /><br /><b>Get to Know Us </b> Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.<br /><br /><b>Grow Your Career Here </b> We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.<br />

Requirements

• RN
• DO
• PA
• Billing

Description

<p> </p><p><b>Job Description: </b> </p> <p></p><p>Job Description </p> <p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p>Pacific Life is seeking a skilled sales professional to support the growth of Broker Distribution within the Workforce Benefits organization. You will play an integral part in Pacific Life’s efforts to establish and grow a $1B revenue, profitable business in the Workforce Benefits market. This role is considered to be 100% remote, as travel is required, and our ideal candidate for this role will have the territory of <b>Dallas and Fort Worth, Texas. </b> </p> <p>As <b>Sales Consultant - Broker Distribution </b> you’ll play a key role in the startup and long-term success of this business by working with leaders in the Workforce Benefits division to meet established goals and objectives.  Your focus will be on building relationships, developing and executing broker specific strategies and driving growth toward sales goals within the Broker Distribution Channel.  You are responsible for bringing our business to the broker market and meeting annual metrics-based sales objectives. The role will align with other Workforce Benefits Distribution resources to educate the Broker and GA marketplace around Pacific Life’s Group Benefits value proposition and meet collective sales goals.  You will report directly to Regional Sales Manager. </p> <p><b>How you'll help move us forward: </b> </p><ul><li><p>Support the creation and execution of a strategy for Broker Distribution that helps meet new sales, retention, profitability and expense objectives. </p> </li><li><p>Meet annual sales goals as established by the Sales Leadership </p> </li><li><p>Partner with Workforce Benefits Distribution resources to deliver the Workforce Benefits story to the broker community. </p> </li><li><p>Continually work to strengthen, deepen, and grow broker relationships.  </p> </li><li><p>Execute appropriate number of broker meetings per week with assigned brokers. </p> </li><li><p>Drive a pipeline of appropriate number of RFP’s per month. </p> </li><li><p>Build and advance local broker relationships to drive sales and increase the Pacific Life brand in your market. </p> </li><li><p>Demonstrate proficiency in the group products sold by Pacific Life. </p> </li><li><p>Maintain strong connections with underwriting, product, pricing, regulatory compliance, and actuarial pricing teams to ensure alignment on critical deliverables with your broker relationships. </p> </li><li><p>Utilize established and innovative approaches, tools and partners to enable efficient, deliberate and robust growth objectives. </p> </li><li><p>Bring a customer-first mindset: prioritize customer and broker viewpoints in decision-making. </p> </li><li><p>Participate in ongoing industry and community activities to stay attuned to industry trends. Represent the company as needed with legislative platforms, industry events, community activities. </p> </li><li><p>Perform other job-related duties or special projects as required. </p> </li> </ul> <p><b>The experience you bring: </b> </p><ul><li><p>5+ years’ experience in group benefits sales with an established presence in the broker marketplace </p> </li><li><p>College degree with concentration in business management, finance, or risk management or equivalent work experience is required. </p> </li><li><p>The inclination to seek and analyze data from a variety of sources to support decisions and to align others with the organization's overall strategy. </p> </li><li><p>An entrepreneurial and creative approach to developing new, innovative ideas that will stretch the organization and push the boundaries within the industry. </p> </li><li><p>Ability to seek opinions of others, process feedback and take smart risks. </p> </li><li><p>A high degree of integrity and able to act in a transparent and consistent manner while always taking into account what is best for the organization. </p> </li><li><p>Self-reflective and aware of his/her own limitations; leads by example and drives the organization's performance with an attitude of continuous improvement. </p> </li><li><p>Mindset to enable breakthrough innovations and business models that create value for all stakeholders, continually challenging traditional approaches. </p> </li> </ul> <p><b>What makes you stand out: </b> </p><ul><li><p>Strong performance orientation and drive for results </p> </li><li><p>Strong analytical skills, with the ability to grasp complexities and perceive relationships among business and financial issues </p> </li><li><p>Known for ability to respectfully and confidently collaborate and easily communicate with various stakeholders </p> </li> </ul> <p><b>Compensation Package: </b> </p><p>This position is eligible for a base salary of $75,000, plus incentive compensation based on sales performance. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. </p> <p><b>You can be who you are. </b> </p><p>We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife </p> <p>#LI-AS1 </p> <p></p> <p></p> <p></p> <p></p> <p></p> <p></p> <p></p> <p></p> <p></p> <p><b>Base Pay Range: </b> </p> <p>The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. </p> <p><b>Your Benefits Start Day 1 </b> <br />  </p><p>Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered. </p> <ul><li><p>Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents </p> </li><li><p>Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off </p> </li><li><p>Paid Parental Leave as well as an Adoption Assistance Program </p> </li><li><p>Competitive 401k savings plan with company match and an additional contribution regardless of participation </p> </li> </ul> <p><b>You Can Be Who You Are </b> </p> <p>We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. </p> <p>What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife </p> <p><b>EEO Statement: </b> </p> <p><i>Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company. </i> </p> <p></p>

Requirements

• DO
• PA

Benefits

• Dental
• Vision
• 401k

Description

Border Patrol Agent (BPA) With more than 69,000 employees, U.S. Customs and Border Protection (CBP) is one of the world's largest law enforcement organizations and the largest federal law...

Requirements

• PA

Description

At the Ramos Agencies, we proudly represent one of the fastest-growing companies in the financial services industry, specializing in the worksite benefits market. We are on a mission to build and develop the next generation of leaders as we expand...

Requirements

• PA

Description

Border Patrol Agent (BPA) With more than 69,000 employees, U.S. Customs and Border Protection (CBP) is one of the world's largest law enforcement organizations and the largest federal law...

Requirements

• PA

Description

The Briggs Agencies is seeking motivated, career-minded individuals to join our growing leadership team. This is a full-time opportunity designed for professionals who are looking to develop into management through hands-on training, mentorship, and...

Benefits

• Training

Description

We Don't Follow Trends, We Create Them. Make some serious Cash! For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are...

Requirements

• RN
• DO

Description

At the Ramos Agencies, we proudly represent one of the fastest-growing companies in the financial services industry, specializing in the worksite benefits market. We are on a mission to build and develop the next generation of leaders as we expand...

Requirements

• PA

Description

The Briggs Agencies is seeking motivated, career-minded individuals to join our growing leadership team. This is a full-time opportunity designed for professionals who are looking to develop into management through hands-on training, mentorship, and...

Benefits

• Training

Description

Crete Carrier offers a 12 Days Out. 1 Day Home for Every 6 Days.Salary: Top 50% average $96,483 per yearCPM: Starting pay $.64 to $.67 cpmExperience: One-year verifiable tractor trailer experience with a class A CDL WHY CHOOSE CRETE CARRIER?At Crete...

Requirements

• PA

Description

POSITION SUMMARY: Under general supervision, the Pick Up & Delivery (PUD) provides customer service activities related to picking up and delivery orders to and from FedEx Office stores and customer's place of...

Benefits

• Vision

Description

We Don't Follow Trends, We Create Them. Make some serious Cash! For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are...

Requirements

• RN
• DO

Description

Customs and Border Protection Officer (CBPO) With more than 69,000 employees, U.S. Customs and Border Protection (CBP) is one of the world's largest law enforcement organizations and...

Description

Ask about evening/late night premium pay! You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners...

Requirements

• PA

Description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you enjoy connecting customers with the latest...

Requirements

• DO

Description

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where...

Description

Crete Carrier offers a 12 Days Out. 1 Day Home for Every 6 Days.Salary: Top 50% average $96,483 per yearCPM: Starting pay $.64 to $.67 cpmExperience: One-year verifiable tractor trailer experience with a class A CDL WHY CHOOSE CRETE CARRIER?At Crete...

Requirements

• PA

Description

POSITION SUMMARY: Under general supervision, the Pick Up & Delivery (PUD) provides customer service activities related to picking up and delivery orders to and from FedEx Office stores and customer's place of...

Benefits

• Vision

Description

Ask about evening/late night premium pay! You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners...

Requirements

• PA