Customer Success Jobs in Somerville

Description

Mentor Community Services,a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person...

Requirements

• PA

Description

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences.<br />Role Overview:<br />We are welcoming participants from all backgrounds, including anyone looking for administrative assistant roles, to take part in upcoming market research studies. These may involve online discussions, product testing, or feedback sessions - typically conducted remotely online.<br />This is a casual, project-based opportunity ideal for anyone interested in taking part in research on a part time basis, depending on their availability and profile fit.<br />Requirements:<br />Access to a smartphone, tablet, or computer with a functional camera<br />Reliable internet connection<br />Ability to read instructions carefully and provide honest, detailed feedback<br />An active email address to receive study invitations and participation details<br />Benefits:<br />Take part only in studies that match your interests and schedule<br />Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities<br />No previous administrative assistant experience needed. Just a willingness to share your opinions<br />Some studies may include early access to new products or services before launch<br />Many studies offer compensation, which varies by study type and duration<br />Compensation:<br />Up to $750 per week (amount varies based on the selected focus group or research assignment)<br />If you'd like to contribute to research that influences real-world products and decisions, or simply looking for flexible part time, remote roles, we invite you to submit your interest online today.<br />Important Notice – No Fees Required:<br /><br />Participation is always free. We never request or accept any fees for registration or study involvement. Please stay cautious and only respond to communications sent directly from us.

Requirements

• RN
• PA

Description

<h5>Customer Service Professional </h5><p>The Customer Service Professional (CSP) acts as the primary point of contact for our members, providers and other key stakeholders focusing on exceptional customer satisfaction and first call resolution. The CSP's interact with customers to provide information and troubleshoot complex issues in response to inquiries about coverage, benefits, services, and to handle and resolve complaints. The CSP is responsible for serving as the primary liaison for members and providers for all lines of business including MassHealth, and Commercial members regarding general program inquires such as eligibility verifications, authorizations, referrals, claims, material fulfillment, address changes and Primary Care Physician assignments as well as member related policy and procedures. </p><p>The CSP must be able to handle and demonstrate skills in handling benefits, claims and eligibility calls for the member and provider population. The CSP will be initially trained on member demographic changes and benefit inquires. Additional member claims training will be delivered 60 days after CSP has completed benefits and eligibility training. After successfully demonstrating core competencies by meeting or exceeding key performance measurements, the individual will be trained to handle Provider claims inquiries as business needs dictate. </p><p>Start Date: August 10, 2026 </p><h5>Responsibilities </h5><ul> <li>Serves as the primary liaison for members and providers for all lines of business including MassHealth, and Commercial members regarding general program inquires such as eligibility verifications, authorizations, referrals, claims, material fulfillment, address changes and Primary Care Physician assignments as well as member related policy and procedures. </li><li>The CSP must be able to handle and demonstrate skills in handling benefits, claims and eligibility calls for the member and provider population. </li><li>Identify customer issues/concerns rapidly and precisely. </li><li>Research required information using available resources and triage when necessary. </li><li>Handles and resolve customer inquiries and complaints, exhausting all efforts within the CSP's scope before requesting assistance. </li><li>Identify and escalate priority issues in order to create efficiencies. </li><li>Initiates follow up customer calls where necessary. </li><li>Complete call logs to record customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. </li><li>Refer customer grievances and appeals to designated departments for further investigation. </li><li>Responsible for navigating multiple systems in order to resolve customer issues. </li><li>Acts as the primary representative for Mass General Brigham Health Plan for our customers focusing on first call resolution and customer engagement. </li><li>Anticipates and meets, or exceeds, internal and/or external customer expectations and requirements; establishes and maintains effective relationships with customers and gains their trust and respect. </li></ul> <h5>Qualifications </h5><ul> <li>High School Diploma or Equivalent required </li><li>Associate's Degree in related field or Healthcare Management preferred </li><li>Exceptional Customer Service skills, both verbal and written communication must be concise, clear, compliant, personable and professional </li><li>Ability to multi task and prioritize </li><li>Call Center experience a plus </li><li>Maintain Customer Service Behavior Competencies </li><li>Flexibility/Adaptability/Willingness/Team Player/Positive Attitude </li><li>Relationship Building/Caring </li><li>Service Excellence/Accountability/Critical Thinking </li></ul> <h5>Additional Job Details </h5><p>Mandatory Working Model: </p><ul> <li>Monday - Friday EST hours: </li><ul> <li>First one full Month Training Schedule: M-F 8:30 AM 5:00 PM EST </li><li>Post Training Schedule: 9:00 AM 5:30 PM (Mon, Tue, Wed, and Fri) with 11:30 AM 8:00 PM (Thurs) (EST) or 9:30 AM 6:00 PM (Monday-Friday) EST </li></ul> </ul><p>This is a remote position; a quiet, secure, stable, and compliant work station is required from within the US, with MGB provided equipment and Video required during the work week </p><p>Start Date required: August 10, 2026 </p><p>On-Camera video interview required to be considered for the position </p><p>Work Location: 399 Revolution Drive </p><p>Pay Range: $19.81 - $28.30/Hourly </p><p>Grade: 3 </p><p>At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. </p><p>EEO Statement: </p><p>8925 Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. </p><h5>Mass General Brigham Competency Framework </h5><p>At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. </p>

Requirements

• RN
• DO
• PA
• Triage

Benefits

• Training

Description

<h5>Customer Service Representative </h5><p>This job is located at 112 Medford Street, Medford, MA 02155 </p><p>PLS Overview: </p><p>Why PLS? Because You Deserve Better! PLS which stands for People Location Service is a leading retail provider of financial services. The "P" comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. </p><p>Position Overview: </p><p>Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. </p><p>Job Responsibilities: </p><ul> <li>Providing outstanding customer service to ensure repeat business </li><li>Educating our customers on our products and services </li><li>Ensuring all transactions are completed in compliance with federal, state, and local regulations </li><li>Following company policies and procedures </li><li>Maintaining a balanced cash drawer </li><li>Completing all transactions accurately, including cash handling </li><li>Using our point-of-sale system to access information and process transactions </li><li>Resolving customer complaints or referring complaints to the Store Manager for resolution </li><li>Helping to maintain a neat and clean store environment for our customers and team members </li><li>Performing other duties as instructed by management </li></ul> <p>Job Requirements: </p><ul> <li>Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred </li><li>Ability, willingness, and comfort to engage with customers </li><li>Strong verbal communication </li><li>Ability to offer products and services to customers based on their needs </li><li>Exceptional attention to detail and ability to multi-task </li><li>Professional appearance and demeanor </li><li>Must be honest and have integrity </li><li>Able to work flexible hours, including early morning, evenings, weekends, and holidays </li><li>English fluency is required </li><li>English/Spanish bilingual is a plus </li></ul> <p>Physical Requirements: </p><ul> <li>Must be able to sit and/or stand for extended periods </li><li>Ability to lift up to 15 lbs. with little assistance </li><li>Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels </li></ul> <p>Benefits: </p><p>Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. </p><p>We strive to demonstrate our Core Values in all positions at PLS: </p><p>Communication Customer Focus Integrity and Trust Teamwork Results </p><p>PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at [email protected] to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. </p><p>For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment </p><p>Massachusetts Pay Band </p><p>$15 - $17 USD </p>

Requirements

• RN
• DO
• PA

Benefits

• Dental
• Vision
• Vacation
• Flexible hours
• Training

Description

<p>TCC, Verizon Authorized Retailer - Retail Sales Representative At TCC, Verizon Authorized Retailer, we believe our communities need more than just a wireless retailer, and our employees want more than just a job. We are committed to making a positive and sustainable impact in the lives of our employees, customers, and communities. When you bring your energy, passion, and commitment to our customers and communities, we believe your success should match your effort—that’s where our pay comes in. With an uncapped commission structure, generous monthly bonuses, and an annual profit-sharing bonus, your earning potential is truly unlimited for those who are motivated to win. If you’re ready to take control of your income and build a rewarding career, we can’t wait to see what you bring to the team—apply today! Pay Average Salary: $55-65,000 per year Salary Includes: Competitive Hourly Rate, Uncapped Commission, Bonuses and Profit Sharing Hourly Guaranteed Pay Same Day Pay Options Day in the Life A typical day at TCC as a Sales Associate starts with purpose. From opening the store to welcoming each customer, the focus goes beyond selling—it’s about building connections, understanding needs, and delivering solutions that truly make a difference. Every interaction, whether in-store or over the phone, is an opportunity to create value, build trust, and exceed expectations. Success is driven by a balance of strong sales performance and genuine customer care. Supported by ongoing training, collaboration, and growth opportunities, each day contributes to developing the skills needed for a long-term career. And through community involvement, the impact of the role extends far beyond the store. Benefits Career Development Paid Time Off Paid Community Time Paid Employees Matter Day Generous Community Grant Opportunities Employee Resource Groups Medical, Dental, Vision 401K with Company Match Long-Term and Short-Term Disability Critical and Accident Benefits Family Related Time Off Employee Assistance Program Employee Referral Program Verizon Wireless Discount Options Rewards and Recognition Do you have… Telecommunication or wireless sales experience Experience working in a fast-paced wireless retail sales position Energized by a competitive, goal-driven sales environment where performance is rewarded Qualifications At least a high school diploma. Ability to work guaranteed full-time hours. Ability to work a flexible schedule including nights, weekends, and holidays. Reliable transportation. This position may require the ability to work in multiple locations. Requires frequent standing and the ability to stand, sit, walk, and bend for extended periods of time. Ability to lift 10 pounds as needed. Ability to travel is approximately 10%, based on the needs of the business. Legally authorized to work in the U.S. TCC is an Equal Employment Opportunity employer and is committed to celebrating our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status. A job for which military candidates are encouraged to apply.<br /></p>

Requirements

• RN
• DO
• PA

Benefits

• Dental
• Vision
• 401k
• Training

Description

Somerville, Massachusetts, United States<br /><br />About the job Remote Travel Customer Representative<br />We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. In this 100% work-from-home role, you will assist clients with travel‑related questions, provide trip support, and ensure a smooth, stress‑free experience from start to finish.<br /><br />This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry.<br /><br />Key Responsibilities<br /><br />Assist clients remotely via email, phone, and messaging platforms<br /><br />Answer travel‑related inquiries in a clear, professional, and friendly manner<br /><br />Support itinerary updates, cancellations, changes, and special requests<br /><br />Provide guidance on destinations, travel requirements, and agency procedures<br /><br />Monitor upcoming trips and proactively communicate with clients when needed<br /><br />Resolve issues efficiently while maintaining a positive customer experience<br /><br />Ideal Candidate<br /><br />Strong written and verbal communication skills<br /><br />Customer service experience (travel, hospitality, call center, or support roles preferred)<br /><br />Highly organized, dependable, and detail‑oriented<br /><br />Comfortable working independently in a remote environment<br /><br />Able to learn new systems, tools, and processes quickly<br /><br />Passionate about travel and helping others travel with confidence<br /><br />What We Offer<br /><br />100% remote, work-from-home position<br /><br />Full training and ongoing support<br /><br />Growth opportunities within a travel-focused company<br /><br />Access to travel-related perks and industry discounts<br /><br />Supportive and collaborative remote team environment<br /><br />#J-18808-Ljbffr

Requirements

• RN
• PA

Benefits

• Training

Description

<p>Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Are you hands-on, customer-focused, and ready to grow your career? Whether you have experience in the trades or are looking to break into the industry, Ferguson is hiring Sales Support Representatives who are ready to help customers, solve problems, and learn the business from the ground up. Schedule: Monday - Friday 7am-4pm Responsibilities Work together with Sales associates to support customer needs by determining the best products and solutions. Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders. Coordinate deliveries on behalf of customers. Answer sales calls for general information, addressing and resolving customer concerns or questions. Ability to effectively use customer relationship management (CRM) system and phone system. Qualifications 1-3 years of sales and/or customer service experience is required. Experience in plumbing, HVAC, or other trades is strongly preferred. Exhibit strong skills for sales, including the ability to upsell. Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner. Ability to react well in a fast-paced environment &amp; follow through on commitments. Highly motivated and customer service oriented mentality with ability to build relationships is a plus. General digital literacy including Microsoft Office. Ability to quickly learn product knowledge and processes. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $22.45 - $35.89 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information<br /></p>

Requirements

• RN
• PA

Benefits

• Dental
• Vision

Description

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. We exist to make our customers complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. Are you hands-on, customer-focused, and ready to grow your career? Whether you have experience in the trades or are looking to break into the industry, Ferguson is hiring Sales Support Representatives who are ready to help customers, solve problems, and learn the business from the ground up. Schedule: Monday - Friday 7am-4pm Responsibilities Work together with Sales associates to support customer needs by determining the best products and solutions. Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders. Coordinate deliveries on behalf of customers. Answer sales calls for general information, addressing and resolving customer concerns or questions. Ability to effectively use customer relationship management (CRM) system and phone system. Qualifications 1-3 years of sales and/or customer service experience is required. Exhibit strong skills for sales, including the ability to upsell. Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner. Ability to react well in a fast-paced environment &amp; follow through on commitments. Highly motivated and customer service oriented mentality with ability to build relationships is a plus. General digital literacy including Microsoft Office. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $22.45 - $35.89 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Requirements

• RN
• PA

Benefits

• Dental
• Vision

Description

This range is provided by Randstad USA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.<br />Base pay range<br /><br />$19.00/hr - $20.00/hr<br />Direct message the job poster from Randstad USA<br />Sr. Account Manager, RCS, Integrated MSP at Randstad Enterprise Staffing Professional | Customer Service |MSP | Recruiting | RPO | Relationship…<br /><br />Randstad in partnership with Mass General Brigham are currently seeking a IT Helpdesk representative who will report to the Service Desk Team Lead with MGB. They will provide routine technical support to end-users through the department's telephone support line, including software setup, configuration and troubleshooting.<br />Principal Duties and Responsibilities:<br />• Provide professional, efficient and effective customer service to our end user community<br />• Answer and record calls coming into the 24/7 Service Desk using ITIL best practices.<br />• Provide reference number to all callers<br />• Process tickets submitted through self service using ITIL best practices.<br />• Perform troubleshooting to end users for PHS and all its entities<br />• Utilize stored information and documentation to help resolve issues<br />• Utilize various communication methods including email and instant messaging applications<br />• Prioritize and triage calls to appropriate groups if call cannot be resolved using ITIL best practices.<br />• Provide daily turnover reports<br />• Maintain proper shift coverage for answering calls<br />• Participate on projects including but not limited to Service Desk improvements, customer communication, peer-to-peer communication, and deployment of new technology<br />• Work with groups external to the Service Desk to ensure a timely and effective hand-off of triaged calls<br />• Relocate to an emergency location if needed<br />• Perform other duties as assigned by Service Desk Lead<br />Qualifications:<br />• One year experience in Customer Service, phone experience preferred<br />• Hands on PC or Macintosh experience a plus<br />• Ability to have a flexible schedule; cover any shift which can include occasional after hours and weekend hours<br />• Strong analytical and problem solving skills<br />• Strong interpersonal skills, communication skills, listening skills and patience<br />• Ability to work in a team environment<br />• Self sufficient<br />• Ability to multitask and prioritize work requirements<br />• Ability to be flexible, versatile, and adaptable in day to day activities conducted in a multi-site environment<br />• General knowledge of supported software packages: MS Office, Exchange, Internet Explorer, and SharePoint<br />• Knowledge of desktop operating systems: Windows and Mac OS<br />• Knowledge of mobile devices including but not limited to smartphones &amp; tablets<br />• Knowledge of HP printers<br />• Knowledge of repair of Intel based PC hardware<br />• Familiar with computer hardware including basic data communications networking equipment, hubs, routers, and cabling infrastructure<br />• Familiarity with Service Desk ticketing applications (ServiceNow, Service Manager, Remedy, etc..) a plus<br />• General knowledge of LAN, Wi-Fi, VPN and internet working protocols<br />• Knowledge of IT Service Management (ITIL) best practices in process areas of incident management and request fulfillment a plus<br />Seniority level<br /><br />Seniority level Associate<br />Employment type<br /><br />Employment type Contract<br />Job function<br /><br />Job function Customer Service and Administrative<br />Industries IT Services and IT Consulting and Telephone Call Centers<br />Referrals increase your chances of interviewing at Randstad USA by 2x<br />Sign in to set job alerts for “Information Technology Support Specialist” roles.<br /><br />Bedford, MA $70,000.00-$90,000.00 1 week ago<br />Bedford, MA $70,000.00-$90,000.00 3 days ago<br />Boston, MA $77,221.65-$86,874.36 19 hours ago<br />Peabody, MA $75,000.00-$85,000.00 2 days ago<br />We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.<br /><br />#J-18808-Ljbffr

Requirements

• RN
• DO
• PA
• Triage

Description

$ 50,000 - $ 75,000 a year<br />Our pay ranges are established per Pave Compensation Software. We’re also proud to offer equity in our fast-growing startup and one of the most comprehensive benefits packages among startups at our stage. Laminar pays 100% of the individual health insurance premium for HMO medical, vision, and dental, offers flexible PTO, a $90/month transportation benefit, a $65/month health and wellness benefit, FSA, 12 company-paid holidays, an employer-matching 401(k) (unheard of at this stage!), and Greentown Labs membership, among other valuable resources. (*subject to change)<br />At Laminar (formerly H2Ok Innovations), we're leading the charge in cleantech innovation, reshaping process industrials and manufacturing to drive operational efficiency and sustainability for our world’s most foundational industries. Powered by our Laminar AI Co-pilot models and state-of-the-art sensors, our solutions optimize facility performance across various processes, including process manufacturing, production, water management, energy reduction, and waste minimization. Based at Greentown Labs, North America's premier cleantech innovation community, we're a woman-founded startup backed by renowned investors like Greycroft, Construct Capital, 2048 Ventures, and Flybridge Capital. Our groundbreaking technologies have earned accolades and adoption from industry giants like Unilever, The Coca-Cola Company, ABinBev, and Mitsubishi Electric. We're committed to unlocking untapped data for our customers, empowering them to gain a competitive edge and create Industry 4.0.<br />Transforming our most foundational sectors of society is hard. Very hard. But we’re building an empire. And empire building is not easy. It’s deeply fulfilling, and you will learn and grow tremendously while driving sustainable impact globally with some of the largest players that make everything we eat, use, and wear. Our culture is to foster extraordinary growth within our teammates. We believe in autonomy, ownership, empowerment, demanding excellence, being mission-driven. We believe in creativity, authenticity, and extraordinary growth. We’re looking for relentless, ambitious, creative, and exceptional people to join our team and build the factory of the future.<br />As our company scales and grows, we areseekinga dynamic and ambitious Business Development Representative to join our rapidly growing team. In this role, you will play a pivotal part in driving the expansion of our customer base and revenue streams. Reporting to the Head of Sales, you will have the opportunity to engage with key stakeholders,identifynew business opportunities, and contribute to the growth and success of Laminar Innovations.<br />What You Will Do<br /><br />Lead Generation: Researching andidentifyingpotential clients or partners for the company to expand. You willutilizevarious tools and platforms to generate leads and build a robust pipeline of opportunities.<br />Market Research: Understanding industry trends, competitor analysis, and ideal customer profile (ICP)<br />Relationship Building: Developing andmaintainingrelationships with new clients<br />Communication: PresentingLaminar’svalue proposition when engaging with prospects. Being able to qualify or disqualify prospects effectively. Advancing prospects to the next stage of the sales process.<br />Teamwork: Collaborating with sales, marketing, and engineering teams<br />Networking: Attending industry events and building professional connections.<br />Sales Development: Collaborate with the sales and technical teams to develop tailored proposals and pricing structures. Learn how to negotiate effectively with clients to secure contracts.<br />Sales Support and Administration: Provide ongoing support to the sales team in managing client accounts, tracking sales activities, andmaintainingaccuraterecords in the CRM system.Assistin the development of sales collateral and marketing materials.<br />About You<br /><br />Bachelor's degree in Business Administration, Marketing, Engineering, or a related field<br />Previous experience in business development, sales, or a similar role, is beneficial<br />Strong communication and presentation skills<br />Strong problem-solving skills, finding innovative solutions to business challenges<br />Demonstrated ability to build and maintain relationships with clients and internal stakeholders<br />Highly motivated and results-driven. Taking ownership and responsibility.<br />Ability to work independently and collaboratively in a fast-paced, dynamic startup environment<br />Proficiency in Microsoft Office Suite and CRM Software (i.e. HubSpot)<br />Willingness to travel as needed<br />Direct impact on product and culture.<br />Comprehensive benefits package including Medical, Dental, Vision, Life Insurance, Disability, Transportation benefit, Health and Wellness benefit, and more.<br />401k plan with employer matching<br />Equity<br />Competitive salary and bonus opportunities.<br />Dynamic and inclusive work environment.<br />Opportunities for growth and professional development.<br />Access to Greentown Labs' extensive network of cleantech startups.<br />Why Laminar (formerly H2Ok Innovations)?<br /><br />Impact:<br /><br />Work on cutting-edge AI and sensor tech that’s already transforming how factories use water, energy, and chemicals. Join a tight-knit, ambitious team where your contributions can reshape the industry.<br />Growth:<br /><br />Join a fast-growing startup where you’ll have the opportunity to shape our content strategy. We value fostering extraordinary growth in our teammates.<br />Innovative Culture:<br /><br />Work in a high-performance environment that values empowerment, creativity, ownership, autonomy, innovation, excellence, passion, and continuous growth.<br />Sustainability Focus:<br /><br />Play a key role in promoting sustainability and Industry 4.0 advancements in manufacturing.<br />Build the intelligence layer powering the next generation of industrial efficiency – with a team that moves fast and delivers real impact.<br />Our Interview Process<br />1. Phone screen with Laminar Head of Ops or Recruiter (15-20 minutes)<br />2. Intro call with Hiring Manager (30 minutes)<br />3. On-site interview, including short tour of GTL, overview of tech, and interview/presentation with the Hiring Manager and a few team members. Depending on the role, a skills exercise that should take no longer than an hour to prep, would be sent ahead of time. We record your skills exercise to share with any team members who could not join the interview and/or with Founder's ahead of their Founder's Interview. If you are not local, we can conduct this virtually.<br />4. Finalists for Full-Time positions will have a Founder’s Interview in-person<br />Final steps:<br />Two professional references are requested, ideally one from your current organization and one who served as your Manager<br />If an Offer Letter is extended, a Background check is conducted<br />A recent study from LinkedIn showed that most women apply to jobs only when they meet 100% of the requirements, whereas men will hit the apply button if they hit 60%. Laminar (formerly H2Ok) is committed to building a diverse and inclusive team. So, to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply! If you're ready to play a key role in scaling a game-changing company that’s transforming the industrial sector and advancing sustainability, we want to hear from you!<br />* We recently updated our domain to runlaminar.com . Please ensure you add the runlaminar.com domain to your safe senders list to ensure you receive our communications.<br /><br />#J-18808-Ljbffr

Requirements

• RN
• DO
• PA

Benefits

• Health insurance
• Dental
• Vision
• 401k
• Pto

Description

The Billing Representative II is responsible for maintenance of accurate billing records of complex customer and/or patient accounts, process payments and adjustments, and communicate with customers to answer questions or provide information.<br /><br />Essential Functions<br /><br />Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies<br /><br />Addresses issues of a more complex nature and support junior staff by answering day to day questions<br /><br />Process payments and maintain up-to-date billing records<br /><br />Reprocessing insurance denials and submitting all necessary documentation for payment<br /><br />Maintain accurate billing records and files<br /><br />Collaborate with other departments to resolve billing and payment issues<br /><br />May prepare monthly and quarterly billing reports for management review<br /><br />Qualifications<br /><br />High School Diploma or equivalent required<br /><br />2+ years of experience required in billing, finance or collections<br /><br />Working Schedule<br /><br />Mon-Fri 8:30-5:00, with flexibility after training<br /><br />Hybrid model with an expectation of onsite presence once a month.<br /><br />Employee paid parking onsite or MBTA pass discounts available via benefits<br /><br />Remote workdays require stable, secure, quiet, HIPAA-compliant work station<br /><br />Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.<br /><br />#J-18808-Ljbffr

Requirements

• RN
• DO
• PA
• Billing
• Hipaa

Benefits

• Remote work
• Training

Description

Overview<br />This is Full-Time Patient Care Representative role.<br /><br />42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest – employees who share our vision and culture.<br /><br />Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.<br /><br />Responsibilities<br /><br />Interact with patients in a positive professional manner via telephone and in person<br /><br />Schedule and confirm appointments<br /><br />Review and educate patients on treatment plans and financial responsibilities<br /><br />Accurately confirm insurance benefits, communicate and collect patient payment obligations.<br /><br />Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information<br /><br />Respond to and reply to requests for information<br /><br />Maintain strict compliance to HIPPA and patient privacy<br /><br />Perform other related job duties as assigned<br /><br />Qualifications<br /><br />Excellent customer service skills<br /><br />Clear speaking and telephone voice<br /><br />Positive attitude and energetic personality<br /><br />Comfortable in computerized environment<br /><br />Ability to multitask<br /><br />#J-18808-Ljbffr

Requirements

• PA
• Patient care
• Treatment plan
• Billing

Benefits

• Dental
• Vision

Description

<p></p><p>Somerville, Massachusetts, United States </p> <h3>About the job Accounts Payable Representative </h3> <p>Job Description </p> <ul> <li>Your Mission Process high volume invoices through cloud-based end to end purchase requisition to invoice system with exceptional speed and accuracy. </li> <li>Maintain Accounts Payable subledger within SAP financial system Process and administer payment runs, ensuring proper approvals have been obtained prior to payment. </li> <li>Verify and maintain vendor setup in all relevant systems as well as ensuring proper documentation compliance, such as tax documents and electronic banking details, is received. </li> <li>Verify and investigate discrepancies, if any, by reconciling vendor accounts and monthly vendor statements. </li> <li>Administer invoices from paper-based vendors, and/or submit invoices into cloud-based system as necessary. </li> <li>Provide backup support and cross training for other Accounts Payable team members as necessary. </li> <li>Partner with the Accounts Payable team to increase efficiencies in day-to-day processes. </li> <li>Assist in preparing periodic tax filings as needed Participate in ad hoc requests and special projects as needed </li> </ul> <h3><b>Must Have: </b> </h3> <ul> <li><b>3-5+ years of Accounts Payable experience </b> in a high-volume invoice processing environment. </li> <li><b>Proficiency in Excel </b> (ability to use formulas, sorting, filtering, and basic functions for financial data). </li><li><b>Strong attention to detail </b> to ensure accuracy in invoice processing and reconciliation. </li> <li><b>Ability to work independently </b>, troubleshoot issues, and take initiative before escalating problems. </li> <li><b>Effective communication and organizational skills </b> for vendor management and cross-functional collaboration. </li> <li><b>Experience with vendor account verification </b>, including tax documentation and electronic banking details. </li> <li><b>Ability to prioritize tasks and shift focus quickly </b> in a fast-paced work environment. </li> <li><b>Comfortable asking questions, problem-solving, and discussing challenges proactively. </b> </li> </ul> <h3><b>Nice to Have: </b> </h3> <ul> <li><b>SAP experience </b> for Accounts Payable processing. </li> <li><b>Experience with Adobe Acrobat PDF Pro </b> for managing and processing invoices. </li> <li><b>Knowledge of Canadian provincial sales tax compliance. </b> </li> <li><b>Experience handling 1099, T4A, or Releve 1 forms. </b> </li> <li><b>Background in finance, legal, or procurement environments. </b> </li> </ul> <p></p> #J-18808-Ljbffr

Requirements

• DO
• PA

Benefits

• Training

Description

<p>Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture. Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care. Responsibilities Interact with patients in a positive professional manner via telephone and in person Schedule and confirm appointments Review and educate patients on treatment plans and financial responsibilities Accurately confirm insurance benefits, communicate and collect patient payment obligations. Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information Respond to and reply to requests for information Maintain strict compliance to HIPPA and patient privacy Perform other related job duties as assigned Qualifications Excellent customer service skills Clear speaking and telephone voice Positive attitude and energetic personality Comfortable in computerized environment Ability to multitask<br /></p>

Requirements

• PA
• Patient care
• Treatment plan
• Billing

Benefits

• Dental
• Vision

Description

<div><div><div><div><h2>Job Description</h2><div><p><strong>Ready to jump-start your career and take charge of your earning potential?</strong> At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-paced environment. Whether you’re a recent grad or simply seeking a fresh challenge, this is your chance to earn like a highly educated professional—our proven products and systems are your roadmap to becoming a top earner in sales. If you’re prepared to unlock your full potential, let us show you how to build a lucrative and rewarding future.</p><p> </p><p><strong>Why Join Platinum?</strong></p><p><strong>Four-Day Workweek</strong></p><p>Travel Monday–Thursday to meet with farmers and small business owners, then enjoy your weekends off. Say goodbye to the daily grind and hello to a work-life balance that lets you recharge and spend time on what matters most.</p><p><strong>Uncapped Earning Potential</strong></p><p>This is a <strong>commission-based role</strong>, and many of our new reps earn $75,000 or more in their first year, with top performers exceeding $100,000. The sky truly is the limit when it comes to your income.</p><p><strong>Ongoing Support &amp; Resources</strong></p><p>Focus on building relationships and closing deals while Platinum handles marketing, recruiting, back-office support, and customer service. You’ll also benefit from generous <strong>bonuses</strong>, <strong>annual renewal income</strong>, and <strong>luxury travel incentives</strong> for high achievers.</p><p><strong>Cutting-Edge AI Training</strong></p><p>Get an edge on the competition with our new AI-driven training platform. You’ll receive personalized feedback, interactive coaching, and real-time support to help you master Platinum’s proven 10-step sales system—faster and more confidently than ever before.</p><p> </p><p><strong>Your Day-to-Day</strong></p><p>1. <strong>Travel to Your Territory</strong>: Meet potential customers (farmers, small business owners, and families) face-to-face to build trust and educate them about Platinum’s supplemental insurance solutions.</p><p>2. <strong>Leverage Our 10-Step Sales Process</strong>: Follow a time-tested system that helps you identify prospects, deliver compelling presentations, and close more sales—backed by our powerful AI training.</p><p>3. <strong>Stay Motivated &amp; Collaborate</strong>: Work within a supportive, team-based culture that celebrates wins, shares best practices, and drives everyone to reach new heights.</p><p> </p><p><strong>What You’ll Enjoy</strong></p><ul><li><strong>High Earning Potential, No Caps</strong>: Earn based on your performance and ambition, without hitting a salary ceiling.</li><li><strong>Residual Income</strong>: Benefit from ongoing earnings long after closing a sale, creating a steady income stream.</li><li><strong>Advancement Opportunities</strong>: Rise quickly through the ranks and take on leadership roles as you prove your abilities.</li><li><strong>Quarterly Vacations</strong>: Earn the chance to recharge on exciting getaways with fellow top performers.</li><li><strong>Company Trips &amp; Events</strong>: Enjoy travel and experiences on us—bring a significant other along, all expenses paid.</li><li><strong>Weekends Off</strong>: A Monday–Thursday work schedule means you get every weekend free for family time or relaxation.</li></ul><p> </p><p><strong>Who Thrives Here</strong></p><ul><li><strong>Go-Getters</strong>: You bring the hunger, discipline, and drive needed to excel in a commission-based environment.</li><li><strong>Clear Communicators</strong>: You can connect with people from various backgrounds, build trust, and explain concepts in a simple, relatable way.</li><li><strong>Continuous Learners</strong>: You’re excited to leverage AI-based training and mentorship to refine your skills and grow quickly.</li><li><strong>Flexible Travelers</strong>: You’re comfortable with overnight travel Monday–Thursday and are <strong>18+ years old</strong>.</li></ul><p> </p><p><strong>Ready to Take the Leap?</strong></p><p>If the idea of earning what you’re worth, mastering an innovative sales system, and enjoying a 4-day workweek excites you, we’d love to hear from you! <strong>Apply today</strong> and discover how Platinum can help you unlock a thriving career in sales.</p><p> </p><p><strong>About Platinum</strong></p><p>Platinum Supplemental Insurance specializes in helping individuals, families, and businesses secure their financial futures through supplemental coverage. By bridging the gaps left by traditional health plans, Platinum’s products offer peace of mind when unexpected health issues arise. With a people-first mentality, robust training programs, and a commitment to growth, Platinum provides the ideal environment for sales professionals to excel—no matter where they’re starting from.</p><p> </p><p><em>Join the Platinum team and see for yourself why so many have launched fulfilling, lucrative sales careers with us.</em></p><p> </p></div></div></div></div><div> </div><div> </div></div><div> </div>

Requirements

• RN
• PA

Benefits

• Vacation
• Training

Description

<div><div><div><div><h2>Job Description</h2><div><p><strong>Ready to jump-start your career and take charge of your earning potential?</strong> At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-paced environment. Whether you’re a recent grad or simply seeking a fresh challenge, this is your chance to earn like a highly educated professional—our proven products and systems are your roadmap to becoming a top earner in sales. If you’re prepared to unlock your full potential, let us show you how to build a lucrative and rewarding future.</p><p> </p><p><strong>Why Join Platinum?</strong></p><p><strong>Four-Day Workweek</strong></p><p>Travel Monday–Thursday to meet with farmers and small business owners, then enjoy your weekends off. Say goodbye to the daily grind and hello to a work-life balance that lets you recharge and spend time on what matters most.</p><p><strong>Uncapped Earning Potential</strong></p><p>This is a <strong>commission-based role</strong>, and many of our new reps earn $75,000 or more in their first year, with top performers exceeding $100,000. The sky truly is the limit when it comes to your income.</p><p><strong>Ongoing Support &amp; Resources</strong></p><p>Focus on building relationships and closing deals while Platinum handles marketing, recruiting, back-office support, and customer service. You’ll also benefit from generous <strong>bonuses</strong>, <strong>annual renewal income</strong>, and <strong>luxury travel incentives</strong> for high achievers.</p><p><strong>Cutting-Edge AI Training</strong></p><p>Get an edge on the competition with our new AI-driven training platform. You’ll receive personalized feedback, interactive coaching, and real-time support to help you master Platinum’s proven 10-step sales system—faster and more confidently than ever before.</p><p> </p><p><strong>Your Day-to-Day</strong></p><p>1. <strong>Travel to Your Territory</strong>: Meet potential customers (farmers, small business owners, and families) face-to-face to build trust and educate them about Platinum’s supplemental insurance solutions.</p><p>2. <strong>Leverage Our 10-Step Sales Process</strong>: Follow a time-tested system that helps you identify prospects, deliver compelling presentations, and close more sales—backed by our powerful AI training.</p><p>3. <strong>Stay Motivated &amp; Collaborate</strong>: Work within a supportive, team-based culture that celebrates wins, shares best practices, and drives everyone to reach new heights.</p><p> </p><p><strong>What You’ll Enjoy</strong></p><ul><li><strong>High Earning Potential, No Caps</strong>: Earn based on your performance and ambition, without hitting a salary ceiling.</li><li><strong>Residual Income</strong>: Benefit from ongoing earnings long after closing a sale, creating a steady income stream.</li><li><strong>Advancement Opportunities</strong>: Rise quickly through the ranks and take on leadership roles as you prove your abilities.</li><li><strong>Quarterly Vacations</strong>: Earn the chance to recharge on exciting getaways with fellow top performers.</li><li><strong>Company Trips &amp; Events</strong>: Enjoy travel and experiences on us—bring a significant other along, all expenses paid.</li><li><strong>Weekends Off</strong>: A Monday–Thursday work schedule means you get every weekend free for family time or relaxation.</li></ul><p> </p><p><strong>Who Thrives Here</strong></p><ul><li><strong>Go-Getters</strong>: You bring the hunger, discipline, and drive needed to excel in a commission-based environment.</li><li><strong>Clear Communicators</strong>: You can connect with people from various backgrounds, build trust, and explain concepts in a simple, relatable way.</li><li><strong>Continuous Learners</strong>: You’re excited to leverage AI-based training and mentorship to refine your skills and grow quickly.</li><li><strong>Flexible Travelers</strong>: You’re comfortable with overnight travel Monday–Thursday and are <strong>18+ years old</strong>.</li></ul><p> </p><p><strong>Ready to Take the Leap?</strong></p><p>If the idea of earning what you’re worth, mastering an innovative sales system, and enjoying a 4-day workweek excites you, we’d love to hear from you! <strong>Apply today</strong> and discover how Platinum can help you unlock a thriving career in sales.</p><p> </p><p><strong>About Platinum</strong></p><p>Platinum Supplemental Insurance specializes in helping individuals, families, and businesses secure their financial futures through supplemental coverage. By bridging the gaps left by traditional health plans, Platinum’s products offer peace of mind when unexpected health issues arise. With a people-first mentality, robust training programs, and a commitment to growth, Platinum provides the ideal environment for sales professionals to excel—no matter where they’re starting from.</p><p> </p><p><em>Join the Platinum team and see for yourself why so many have launched fulfilling, lucrative sales careers with us.</em></p><p> </p></div></div></div></div><div> </div><div> </div></div><div> </div>

Requirements

• RN
• PA

Benefits

• Vacation
• Training

Description

<p></p><p>Somerville, Massachusetts, United States </p> <h3><b>About the job Accounts Payable Representative </b> </h3> <h3><b>Join Our Team! </b> </h3> <p>We are looking for a detail-oriented <b>Accounts Payable Specialist </b> to process high-volume invoices with speed and accuracy. If you thrive in a fast-paced environment and have a keen eye for detail, this role is for you! </p> <h3><b>What Youll Do: </b> </h3> <ul> <li>Process invoices using a <b>cloud-based purchase requisition to invoice system </b>. </li> <li>Maintain <b>Accounts Payable subledger </b> within SAP. </li> <li><b>Administer payment runs </b>, ensuring proper approvals are in place before processing. </li> <li>Manage <b>vendor setup and compliance </b> (tax documents, electronic banking details). </li> <li>Reconcile <b>vendor accounts and statements </b>, investigating any discrepancies. </li> <li>Maintain strong <b>vendor relationships </b> and ensure timely payments. </li> <li>Submit and manage paper-based invoices as needed. </li> <li>Provide <b>backup support </b> and cross-training for team members. </li> <li>Assist with <b>periodic tax filings </b> and participate in <b>special projects </b>. </li> </ul> <h3><b>What You Bring: </b> </h3> <ul> <li><b>3-5+ years </b> of Accounts Payable experience. </li> <li><b>Proficiency in Excel </b> and strong analytical skills. </li> <li><b>Strong communication and organizational skills </b> with superb attention to detail. </li> <li>Ability to <b>work in a fast-paced environment </b> and collaborate effectively. </li> <li><b>SAP experience </b> is a plus. </li> <li>Knowledge of <b>Canada provincial sales tax, T4A/Releve 1, and 1099 processing </b> is a bonus. </li> </ul> <p>Join a team where your expertise and efficiency make a direct impact! Apply today. </p> <p></p> #J-18808-Ljbffr

Requirements

• DO
• PA

Benefits

• Training

Description

<p>Company Description At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever its consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future. Job Description As a Senior Panel Recruitment Coordinator I, you'll be the face of our company, recruiting households to participate in Nielsen ratings. This role requires travel up to 50% of the time. You'll use your unique combination of skills, knowledge, and style to consistently achieve in-person recruitment, resolution, and installation targets across various locations. Candidates must reside in the Boston area to be considered for this position. Qualifications Key Responsibilities: Drive to selected homes using a company-provided vehicle, with frequent travel (up to 50%) Conduct in-person interviews and recruit statistically selected households Collect and enter household demographics and technical data Collaborate with various departments to ensure compliance with procedures Meet performance goals, quality standards, and customer satisfaction targets Be prepared for overnight stays up to half of your working time What are the qualifications? High School Diploma/GED OR 2+ years equivalent work experience Valid driver's license and satisfactory driving record Strong computer skills (iOS, MS Windows, Google applications) Excellent communication and persuasion skills Ability to read and write English Ability to work non-traditional hours, including evenings and weekends Willingness and ability to travel overnight up to 50% of the time Adaptability and openness to diverse environments: Due to the nature of randomly selected panel homes, you must be willing and able to interact with diverse people, neighborhoods, and conditions of homes for several hours at a time. Be prepared to encounter varying situations, which may include a variety of pets, as well as different levels of cleanliness or disarray that meet Nielsen's health and safety standards. Comfort with working in various home environments while maintaining professionalism Strong interpersonal skills to navigate diverse social situations effectively Physical Requirements: Must be willing and able (with or without reasonable accommodation) to be outside, in all weather conditions recruiting preselected residential addresses. Be able to navigate stairs, elevators, walkways, and driveways (paved and unpaved) and a wide variety of entrances into peoples homes Driving for up to 8 hours a day Standing for up to 6 hours a day Kneeling for up to 2 hours a day Ability to walk 1/2 mile Ability to lift 20 lbs. Additional Information Enabling your best to power a better media future. Holistic Rewards: We are committed to an inclusive benefits package that supports our employees and their families. This includes comprehensive health and wellness plans, a 401(k) with a Nielsen company match, and a generous paid time off policy. Depending on the role, additional benefits may include a company-provided vehicle and/or discretionary incentive/bonus eligibility. Compensation Transparency: The posted base salary range is a reasonable estimate that may be adjusted based on the final work location of the selected employee. Individual pay within the range is determined by factors such as experience, training, geography, certifications, and business needs. Beyond base salary, this role may be eligible for bonuses, equity, or other incentives. Nielsen makes hiring decisions without regard to disability status, protected veteran status, or membership in any other protected class. Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @ nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.<br /></p>

Requirements

• RN
• DO
• NP
• PA

Benefits

• Wellness
• Training

Description

Company Description At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever its consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. Job Description As a Senior Panel Recruitment Coordinator I, you'll be the face of our company, recruiting households to participate in Nielsen ratings. This role requires travel up to 50% of the time. You'll use your unique combination of skills, knowledge, and style to consistently achieve in-person recruitment, resolution, and installation targets across various locations. Drive to selected homes using a company-provided vehicle, with frequent travel (up to 50%) Conduct in-person interviews and recruit statistically selected households Collect and enter household demographics and technical data Collaborate with various departments to ensure compliance with procedures Meet performance goals, quality standards, and customer satisfaction targets Be prepared for overnight stays up to half of your working time What are the qualifications? High School Diploma/GED OR 2+ years equivalent work experience Valid driver's license and satisfactory driving record Strong computer skills (iOS, MS Windows, Google applications) Excellent communication and persuasion skills Ability to read and write English Ability to work non-traditional hours, including evenings and weekends Willingness and ability to travel overnight up to 50% of the time Adaptability and openness to diverse environments: Comfort with working in various home environments while maintaining professionalism Strong interpersonal skills to navigate diverse social situations effectively Physical Requirements: This includes comprehensive health and wellness plans, a 401(k) with a Nielsen company match, and a generous paid time off policy. Depending on the role, additional benefits may include a company-provided vehicle and/or discretionary incentive/bonus eligibility. Individual pay within the range is determined by factors such as experience, training, geography, certifications, and business needs. Beyond base salary, this role may be eligible for bonuses, equity, or other incentives. Nielsen makes hiring decisions without regard to disability status, protected veteran status, or membership in any other protected class. Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

Requirements

• RN
• DO
• PA

Benefits

• Wellness
• Training

Description

Site: Mass General Brigham IncorporatedMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummaryResponsible for maintenance of accurate billing records of complex customer and/or patient accounts, process payments and adjustments, and communicate with customers to answer questions or provide information. Participates in peer review to ensure accuracy and timeliness standards are maintained.Essential FunctionsInteract with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies.Addresses issues of a more complex nature and support junior staff by answering day to day questions.Peer reviews records for management to ensure accuracy of information.Process payments and maintain up-to-date billing records.Reprocessing insurance denials and submitting all necessary documentation for payment.Collaborate with other departments to resolve billing and payment issues.May prepare monthly and quarterly billing reports for management review.QualificationsEducationHigh School Diploma or Equivalent requiredExperienceBilling Experience 2-3 years requiredKnowledge, Skills and AbilitiesStrong attention to detail.Excellent interpersonal, written and verbal communication skills.Proficient in Microsoft Office Excel and other relevant billing software.Ability to prioritize and manage multiple tasks simultaneously.Ability to work independently and as part of a team.Ability to work in a fast-paced environment.Additional Job Details (if applicable)M-F 8:30-5 PM EST scheduleHybrid onsite position in Somerville, MA - monthly attendanceRemote TypeHybridWork Location399 Revolution DriveScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)Pay Range$19.81 - $28.30/HourlyGrade3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.<br />#J-18808-Ljbffr

Requirements

• RN
• DO
• PA
• Patient care
• Billing