Patient Care Representative

Overview<br />This is Full-Time Patient Care Representative role.<br /><br />42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest – employees who share our vision and culture.<br /><br />Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.<br /><br />Responsibilities<br /><br />Interact with patients in a positive professional manner via telephone and in person<br /><br />Schedule and confirm appointments<br /><br />Review and educate patients on treatment plans and financial responsibilities<br /><br />Accurately confirm insurance benefits, communicate and collect patient payment obligations.<br /><br />Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information<br /><br />Respond to and reply to requests for information<br /><br />Maintain strict compliance to HIPPA and patient privacy<br /><br />Perform other related job duties as assigned<br /><br />Qualifications<br /><br />Excellent customer service skills<br /><br />Clear speaking and telephone voice<br /><br />Positive attitude and energetic personality<br /><br />Comfortable in computerized environment<br /><br />Ability to multitask<br /><br />#J-18808-Ljbffr