Customer Success Jobs in Fresno

Description

Overview: Embark on a rewarding journey with the U.S. Army and make a difference in your community! As a valued member of our forces, you'll have the opportunity to serve and protect your local community with pride. Join us...

Requirements

• RN

Description

Overview: Embark on a rewarding journey with the U.S. Army and make a difference in your community! As a valued member of our forces, you'll have the opportunity to serve and protect your local community with pride. Join us...

Requirements

• RN

Description

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. COMPENSATION: $19.89 - $24.88/Hour JOB DUTIES Responds to basic customer inquires regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. Orders items to ensure appropriate inventory levels are maintained for customers. May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. Determines the most cost effective shipping method for customer orders. Partners with Account Representatives to ensure customer satisfaction. Expedites backorders. May pull inventory and prepare order for shipment to customer. May handle customer returns. Performs other duties as assigned. EDUCATION & EXPERIENCE Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES Reliability, organization, and attention to detail required. Strong communication skills including written, verbal, and listening. Ability to multi-task and time management skills required. Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet. Product knowledge is preferred. PHYSICAL DEMANDS: LICENSES & CERTIFICATIONS: Excellent driving record preferred. All company vehicles are subject to continuous video monitoring. SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility BUDGET RESPONSIBILITY: No COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. DISCLAIMER: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Requirements

• RN
• NP
• PA

Benefits

• Vision
• Vacation

Description

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience. Essential Job Functions: Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict. Use all systems to manage the customer flow to deliver Five-Star Customer Service experience. Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs. Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team. Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alteration services and personalization options. Maintain store-standards to support a flawless shopping experience. Maintain a high standard of dress to meet the Dress Code policy. Respond promptly to all customer questions providing product and service information. Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty. Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise. Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated. Assist with all sales promotions and visual updates. Other duties as assigned. Physical Demands: While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time. Education & Credentials: High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.

Requirements

• RN
• PA

Benefits

• Vision

Description

Vie-Del is a major producer of concentrates from grapes and other fruits, brandy, spirits, and wines. We are currently seeking talented candidates to join the Vie-Del Family. We offer a competitive salary and excellent benefits package in an employee-friendly and rewarding environment. SUMMARY: The Order Processing Specialist under limited supervision from the Lead Customer Service Manager will plan, organize, and direct the activities required to receive, schedule, coordinate, and process customer orders for products via phone, email, or direct contact by performing the following duties. DUTIES: 1. Cover Customer Service Department phone lines to write phone orders, answer customer inquiries, record complaints and sell additional products that may meet customers' needs 2. Edit orders received by fax, mail or email for product name, price, nomenclature, terms, conditions and link to any agreement with any existing contracts. Compared to previous orders shipped to that particular customer 3. Input order onto the Telephone Order Pad and enter data into the computer. 4. Submit shipping instructions, release empty rail cars and file claims with the railroad online 5. Keep appropriate personnel, including the company President, advised of customer orders, complaints, product requests and other relevant information, via computer reports, memos and verbal contact, when necessary 6. Keep customer advised of shipping date, anticipated delays, and any additional information needed by customer. 7. Plan and direct the activity involved in the movement of inbound and outbound freight 8. Negotiate and receive freight quotes and ensure timely delivery and receipt of goods 9. Approve incoming freight bills and all UPS and Fed-Ex charges for customers and/or employees 10. Review account receivable and customer payment history to: a) Ensure product is not shipped to customers with overdue accounts, without company President's approval b) Verify that payment terms offered to customer remain appropriate c) Contact past due accounts for payment status d) Deduct incoming payments on weekly Accounts Receivable report. 11. Confer with production, sales, shipping, warehousing, or common carrier personnel to schedule and expedite shipments or trace missing or delayed shipments, including: a) Recommending type of packaging or labeling needed for order b) Follow up on orders to ensure delivery by specified dates. c) Process all necessary documentation for export shipments, ensuring a smooth flow of goods through customs 12. Prepare sales invoice computing price and shipping charge, prepare additional forms required by customer, such as Certificates of Analysis (COA) or Country of Origin and email all required documentation to customer 13. Receive and research customer complaints 14. Prepare shipping orders, bills of lading, etc. and route order to shipping department. Prepare Export papers & email to customers, Customs and carrier 15. Prepare sample request and forwards to lab for shipping. Contact customer for sample approval. Notify Quality Control, Shipping and Production Departments when approved 12/11/2020 Page 2 of 3 16. Maintain files of order documentation, invoices, freight rates, correspondence, etc. 17. Compile statistics and prepare various reports as directed by management 18. Verify carrier has current Certificates of Insurance on record naming Vie-Del Company as additional insured 19. Perform all other duties associated with Customer Service 20. Log shipments off customer contracts 21. Prepare daily and weekly inventory, daily shipping schedules. ADDITIONAL DUTIES: 1. Perform other duties which may be assigned by the President. 2. The company reserves the right at any time, with or without notice, to change this job description, reassign or transfer the employee to another position, or alter or assign additional job responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Requires excellent verbal and written communication skills, as well as excellent organizational skills. Ability to type and enter on a personal computer, 10-key by touch. Experience with Windows, Microsoft Word, and Excel is preferred. 1. Education and Experience High School diploma or GED. AA Degree or equivalent preferred and/or two years related experience. Proficiency using Microsoft Word, Excel, and other computer applications is desirable. 2. English Language Skills Ability to read, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees of an organization. Ability to effectively present information, both verbally and in writing. 3. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra and geometry. 4. Reasoning Ability Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. 5. Other Requirements Intermediate or higher level of experience with word processing and spreadsheet applications. Intermediate or higher level of experience with Internet search engines. Typing speed of 40 words per minute or more and ten-key by touch.

Requirements

• RN
• DO
• NP
• PA

Benefits

• Vision

Description

Job Overview: We are seeking motivated culinary enthusiasts to serve as Culinary Specialists in the U.S. Army Reserve. In this part-time federal service role, you will gain hands-on training and experience across a wide...

Requirements

• PA

Benefits

• Training

Description

Job Overview: We are seeking motivated culinary enthusiasts to serve as Culinary Specialists in the U.S. Army Reserve. In this part-time federal service role, you will gain hands-on training and experience across a wide...

Requirements

• PA

Benefits

• Training

Description

About the job About The Role Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience. This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences. Key Responsibilities Respond promptly and professionally to client inquiries via phone, email, and messaging platforms Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests Provide accurate and timely information regarding destinations, travel requirements, and agency policies Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction Proactively follow up with clients before and after travel to ensure a positive experience Address client concerns with empathy, professionalism, and solution-oriented thinking Maintain accurate documentation and update booking systems as required Qualifications & Skills Excellent verbal and written communication skills Customer service experience (travel, hospitality, or service-related experience preferred) Strong organizational skills and attention to detail Comfortable using technology and learning new systems and booking platforms Reliable, proactive, and able to manage multiple client requests efficiently Genuine interest in travel and helping clients plan memorable experiences What We Offer 100% remote work environment Flexible scheduling options Opportunities for professional growth within the company Access to travel perks and industry-related discounts Supportive team culture with ongoing training and development Apply Today Interested candidates are encouraged to apply today and join our remote travel support team. Equal Opportunity Employer Rudyb Travel is an equal opportunity employer committed to diversity and inclusion.

Requirements

• RN
• DO
• PA

Benefits

• Remote work
• Training

Description

Company Overview T he HdL Companies help cities, counties, and special districts maximize revenues through research and discovery efforts, financial and economic analysis, and provision of software that supports local government operations in a variety of important ways. We are regarded as a leader, occupying a specific niche in the financial services sector, and serving over 800 local governments nationwide. Leveraging our talented team of professionals, along with leading-edge software and database systems, HdL discovery efforts have recovered over $3 billion for our local government partners. Core Values HdL team members individually and collectively aspire to the following core values: Deliver Excellence In Everything – We anticipate needs and believe that delivering extraordinary service, inside and outside our organization, is key to our success. We passionately pursue excellence in everything we do. Do The Right Thing – We always act in the best interests of our company and our clients. We are respectful, have high integrity, and are accountable for our actions. Foster Relationships – We build lasting relationships based on trust with our teams and our clients. We value collaboration toward our common goals and inspire each other to improve and progress. Give Generously – We give generously of our time and resources to our teammates, clients, and communities. We impart information for best practices, encourage professional development, and support charitable community organizations. Enjoy The Journey – We enjoy our journey and enthusiastically celebrate our successes. We have fun and find fulfillment working with our colleagues and clients. Be Authentic, Grateful, and Humble – We are thankful for the success we have achieved individually and as a company and never take it for granted. Job Responsibilities We’re seeking a positive, self-driven, detail-oriented individual, with a dedication to providing high-quality customer service and accurate data entry. This position will be providing local tax collection and administration services for jurisdictions in multiple states. The individual holding this position must be a quick learner and will be responsible for sales/use and lodging tax collections; taxpayer notification and communication; compliance and education; and database management. Provide customer service to taxpayers, businesses, and the public, primarily via phone and email. Process and review tax returns, forms, applications, and payments daily. Notify, review, and resolve outstanding taxpayer compliance issues. Thorough knowledge, interpretation, and application of the local tax and business license ordinances. Reconcile and report on all tax revenue activities monthly. Resolve revenue discrepancies through identification, explanation, and communication procedures. Analyze and review taxpayer data for refunds and potential audits. Skills and Qualifications Strong computer, clerical, and technical skills with demonstrated proficiency in Excel, Outlook, and Word. Excellent verbal and written communication skills and ability to manage a large call volume. Exceptional customer service skills and ability to de-escalate sensitive issues while upholding City standards and requirements. Proven high level of accuracy and review in data entry and analysis. Ability to work independently with strong organizational, decision-making, interpersonal, and conflict-resolution skills. Ability to work effectively and complete tasks in a timely manner despite a heavy workload, frequent interruptions, and other occurrences inherent to this position. Preferred Qualifications Previous revenue or tax collection experience. Knowledge and experience in the application and interpretation of local government ordinances and government-imposed transaction-based taxes and fees. Compensation The starting base salary for this Fresno, CA position is expected to be between $18.00 and $20.00 per hour. Actual salary will be determined based on skills, experience (to the extent relevant) and other job-related factors, consistent with applicable law. Benefits Opportunity to participate in 401k Medical, Dental, Vision, Life/AD&D, LTD, and Employee Assistance Program Paid time off for Vacation, Sick, and Holidays Employee Stock Ownership Plan (learn more about the HdL ESOP at: https://www.hdlcompanies.com/about/careers )

Requirements

• RN
• DO
• PA

Benefits

• Dental
• Vision
• 401k
• Vacation
• Professional development

Description

Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Customer service representative agent experience not required.<br />Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists<br />Our company is seeking individuals to participate in National &amp; Local Paid Focus Groups, Clinical Trials, and Market Research assignments.<br />With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.<br /><br />Compensation:<br />* $75-$150 (per 1 hour session)<br />* $300-$750 (multi-session studies)<br />Job Requirements:<br />* Show up at least 10 mins before discussion start time.<br />* Participate by completing written and oral instructions.<br />* Complete written survey provided for each panel.<br />* MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.<br />Qualifications:<br />* Must have either a smartphone with working camera or desktop/laptop with webcam<br />* Must have access to high speed internet connection<br />* Desire to fully participate in one or several of the above topics<br />* Ability to read, understand, and follow oral and written instructions.<br />* Customer service representative agent experience is not necessary.<br />Job Benefits:<br />* Flexibility to take part in discussions online or in-person.<br />* No commute needed should you choose to work from home remotely.<br />* No minimum hours. You can do this part-time or full-time<br />* Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.<br />* You get to review and use new products or services before they are released to the public.<br />You must apply on our website and complete a set of questionnaire to see if you qualify.<br />This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Requirements

• RN
• DO
• PA
• Clinical

Benefits

• Pto
• Remote work
• Work from home

Description

About the job Travel Customer Representative<br /><br />Company Overview:<br />Penny’s Adventures is a leading travel company that specializes in creating unique and unforgettable experiences for our clients. We are committed to providing exceptional customer service and helping our clients discover the world in new and exciting ways. As a remote company, we value flexibility, creativity, and a passion for travel.<br />Position Overview:<br />We are seeking a highly motivated Travel Customer Representative to join our team. In this role, you will be responsible for assisting clients in planning and booking their dream vacations. You will work closely with our sales and marketing teams to ensure that our clients receive the best possible experience from start to finish.<br />Key Responsibilities:<br />Communicate with clients via phone, email, and online platforms to understand their travel preferences and needs<br />Utilize your knowledge of popular destinations, travel trends, and industry resources to create personalized travel itineraries for clients<br />Book flights, accommodations, transportation, and activities for clients according to their budget and preferences<br />Provide exceptional customer service by promptly responding to client inquiries and addressing any concerns or issues that may arise during the planning process or while on vacation<br />Collaborate with our sales and marketing teams to promote and sell our travel packages and services<br />Stay up-to-date with industry trends and new travel destinations to continuously improve our offerings and provide the best possible experience for our clients<br />Qualifications:<br />Excellent communication and interpersonal skills<br />Strong organizational and time-management abilities<br />Ability to work independently and remotely while maintaining a high level of productivity and attention to detail<br />Passion for travel and a desire to help others create unforgettable experiences<br />Competitive earnings opportunities<br />Flexible work schedule and the ability to work remotely<br />Opportunities for professional development and growth within the company<br />Discounted travel packages and industry perks<br />Supportive and collaborative team environment<br />If you have a passion for travel and a knack for creating unforgettable experiences, we want to hear from you! Apply now to join our team as a Vacation Advisor and help our clients discover the world in new and exciting ways.<br /><br />#J-18808-Ljbffr

Requirements

• RN
• PA

Benefits

• Vacation
• Professional development

Description

About the job Guest Services Representative<br />Job Title:<br /><br />Remote Guest Services Representative<br />Hourly Pay:<br /><br />$21 - $27/hour<br /><br />We are seeking a dedicated Guest Services Representative to provide exceptional customer service and support to guests during their stay. You will manage guest check-ins, resolve inquiries, and ensure an outstanding experience from start to finish. If you have a passion for customer service and enjoy working in a dynamic environment, apply today!<br /><br />Job Responsibilities<br />Greet guests warmly and assist with check-in/check-out<br /><br />Answer inquiries about hotel amenities, services, and local attractions<br /><br />Handle guest requests, including bookings, wake-up calls, and special accommodations<br /><br />Resolve guest complaints and concerns professionally, ensuring satisfaction<br /><br />Process reservations, cancellations, and changes to bookings accurately<br /><br />Maintain up-to-date guest records with confidentiality<br /><br />Coordinate with housekeeping, maintenance, and other departments<br /><br />Respond to phone calls and emails promptly, providing accurate information<br /><br />Maintain a clean and organized front desk area<br /><br />Qualifications<br />High school diploma or equivalent required<br /><br />1-2 years of customer service experience, preferably in hospitality<br /><br />Strong communication and problem-solving skills<br /><br />Ability to handle guest complaints effectively<br /><br />Ability to manage multiple tasks in a fast-paced environment<br /><br />Experience with reservation systems and Microsoft Office is a plus<br /><br />Flexible availability, including nights, weekends, and holidays<br /><br />Benefits<br />Competitive hourly pay: $21 - $27<br /><br />Health, dental, and vision insurance coverage<br /><br />Paid time off and holiday pay<br /><br />Employee discounts on accommodations and services<br /><br />Training and career development opportunities<br /><br />Positive, collaborative workplace culture<br /><br />#J-18808-Ljbffr

Requirements

• RN
• PA

Benefits

• Dental
• Vision
• Training

Description

Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Call Center Representative Agent experience not required.<br />Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists<br />Our company is seeking individuals to participate in National &amp; Local Paid Focus Groups, Clinical Trials, and Market Research assignments.<br />With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.<br /><br />Compensation:<br />* $75-$150 (per 1 hour session)<br />* $300-$750 (multi-session studies)<br />Job Requirements:<br />* Show up at least 10 mins before discussion start time.<br />* Participate by completing written and oral instructions.<br />* Complete written survey provided for each panel.<br />* MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.<br />Qualifications:<br />* Must have either a smartphone with working camera or desktop/laptop with webcam<br />* Must have access to high speed internet connection<br />* Desire to fully participate in one or several of the above topics<br />* Ability to read, understand, and follow oral and written instructions.<br />* Call center representative agent experience is not necessary.<br />Job Benefits:<br />* Flexibility to take part in discussions online or in-person.<br />* No commute needed should you choose to work from home remotely.<br />* No minimum hours. You can do this part-time or full-time<br />* Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.<br />* You get to review and use new products or services before they are released to the public.<br />You must apply on our website and complete a set of questionnaire to see if you qualify.<br />This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Requirements

• RN
• DO
• PA
• Clinical

Benefits

• Pto
• Remote work
• Work from home

Description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.<br />Customer Service Representative - Deliver Service That Matters.<br /><br />Full Time Fresno, CA, US<br />3 days ago Requisition ID: 1580<br />Salary Range: $19.00 To $21.00 Hourly<br />About the Role<br /><br />At Mid Valley Disposal, our Customer Service Representatives are more than just a point of contact—they’re the face and voice of our company. If you thrive in a fast‑paced environment, enjoy helping people, and take pride in delivering exceptional service, this is the opportunity for you.<br />As a CSR, you’ll handle a high volume of calls and inquiries while providing accurate information, resolving concerns, and ensuring every customer interaction is professional, positive, and efficient.<br />What You’ll Do<br /><br />Deliver friendly, professional, and respectful service to customers and team members<br />Answer incoming calls, emails, and customer inquiries with accuracy and efficiency<br />Assist with account questions, billing inquiries, and service requests<br />Maintain and update customer records in company systems<br />Troubleshoot and resolve basic issues; *escalate* complex concerns as needed<br />Collaborate with internal teams to ensure customer satisfaction<br />Follow company policies, procedures, and service standards<br />Contribute to a positive, team-oriented work environment<br />What We’re Looking For<br /><br />High School Diploma or GED required (Associate’s or Bachelor’s preferred)<br />1+ year of customer service experience in a high-volume environment<br />Strong communication, problem-solving, and multitasking skills<br />Excellent attention to detail and data entry accuracy<br />Ability to stay organized and perform under pressure<br />Bilingual (Spanish/English) preferred, but not required.<br />Experience in waste management, utilities, or logistics is a plus<br />Why Join Us?<br /><br />Competitive pay and stable, full-time employment<br />Opportunities for career growth and development<br />Supportive team environment that values collaboration<br />Be part of a company committed to serving the community and environment<br />This role involves primarily seated work with frequent use of phones and computers in a dynamic environment. Candidates should be comfortable with a fast-paced setting and consistent communication throughout the day.<br /><br />#J-18808-Ljbffr

Requirements

• RN
• DO
• PA
• Billing

Description

<p>As a Customer Service Representative, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone &amp; in person. assist customers with finding products. provide quotes and take orders. troubleshoot and resolve customer concerns. document customer interactions and update accounts. proactively generate new sales leads. learn full suite of products and services. work closely with warehouse to deal with order and shipping issues. work closely with Finance to provide billing and documentation. ability to work with customers in different time zones. prepare client quotes, proposals and presentations. maintain high level of accuracy and attention to detail. ability to multitask and meet deadlines. provide prompt customer feedback and issue resolution. submit timely activity reports. strong computer skills necessary; familiarity with MS Windows. demonstrated ability to fully understand our full suite of products and pricing. be constantly mindful of schedules and committed to delivering all projects on time. work with internal and external Project Managers to keep all deliverables moving down the pipeline on time. Duties and responsibilities can change depending on business needs. </p>

Requirements

• RN
• DO
• PA
• Billing

Description

<p>Customer Service Representative This position will work in either of the following locations: Fresno, Glendale, Pasadena, Pleasanton, Sacramento, or San Diego<br />Job Description and Duties: Specialty Operations, Large Account Underwriting has an immediate opening for a Customer Service Representative at the Workers' Compensation Insurance Technician classification. These positions are responsible for processing new and renewal policies as well as servicing existing accounts within assigned underwriting authority in compliance with corporate underwriting and marketing advisories, guidelines and procedures. A Customer Service Representative also handles a large volume of written correspondence and performs an extensive amount of customer contact over the telephone. Workers' compensation insurance preferred. Desirable Qualifications:<br />Be able to communicate professionally, effectively both verbally and in writing<br />Be able to review, analyze and prioritize incoming work<br />Be able to work both independently and as part of a team<br />Have excellent organizational and time management skills to work within strict timelines<br />Have proficient knowledge of Microsoft Word, Outlook and Excel<br />Be willing to accept responsibilities in different areas for business needs<br />Can communicate and collaborate effectively with internal and external customers<br />Provide excellent customer service in a timely manner<br />Maintain regular and predictable attendance and/or communication availability during working hours<br />Establish and maintain effective working relationships and uphold principles of integrity in the workplace<br />Ability to manage a large volume of work<br />Demonstrate a positive attitude in a challenging environment<br />Occasional travel may be required<br />You will find additional information about the job in the Duty Statement.</p>

Requirements

• RN
• PA

Description

Benefits:<br /><br />401(k)<br /><br />Competitive salary<br /><br />Dental insurance<br /><br />Health insurance<br /><br />Paid time off<br /><br />Vision insurance<br /><br />Bilingual Customer Service Representative<br />Fresno, CA | $25–$32/hour | Full-Time or Part-Time | In-Person<br /><br />Looking for a Long-Term Career?<br />We are looking for a Bilingual Customer Service Representative to join our team in Fresno.<br /><br />This is a primarily in-person position focused on providing exceptional customer service, building relationships and helping seniors with their Medicare needs. You’ll work directly with our clients to answer questions, help resolve issues and make sure they receive the personal attention they deserve.<br /><br />We believe every senior should be treated with patience, kindness and respect. Our goal is to care for our clients the way we would want our own family members to be cared for — taking the time to listen, understand their needs and follow through when they need our help.<br /><br />We’re looking for someone who is dependable, professional, personable and interested in building a long-term career with our company.<br /><br />Full-Time, Part-Time &amp; Flexible Scheduling<br />A traditional full-time daytime schedule is available for candidates looking for standard business hours.<br /><br />We are also open to part-time and flexible schedules, including schedules during normal business hours. Depending on the position and our business needs, early‑morning and evening schedules may also be available.<br /><br />Whether you’re looking for a traditional full-time schedule, part‑time hours or a more flexible schedule, we’re open to discussing options that work well for both you and our team.<br /><br />What You’ll Do<br /><br />Welcome and assist our clients face-to-face, providing friendly and personalized customer service<br /><br />Build strong relationships with our clients<br /><br />Assist clients with questions, customer service needs and Medicare coverage issues<br /><br />Follow through to make sure our clients’ questions and issues are fully resolved<br /><br />Communicate with health plans, providers and our internal team<br /><br />Maintain accurate client information and notes<br /><br />Assist clients by phone when needed<br /><br />Receive additional training to assist clients with Medicare enrollments as you gain experience<br /><br />Who We’re Looking For<br /><br />Fluent in English and Spanish<br /><br />Dependable, punctual and consistent<br /><br />Friendly, engaging and conversational, with the ability to connect naturally with people<br /><br />Patient, caring and respectful when helping seniors<br /><br />Excellent communication and listening skills<br /><br />Professional and positive in their interactions with clients and coworkers<br /><br />Organized and detail‑oriented<br /><br />Motivated to grow and take on greater responsibility<br /><br />Previous experience in customer service, banking, healthcare, insurance, hospitality, medical offices or another customer‑facing profession is a plus.<br /><br />No Medicare experience is required. We will train the right person.<br /><br />Compensation<br />$25–$32 per hour, depending on experience and qualifications.<br /><br />If you genuinely enjoy helping people and working with seniors, this could be a great place to build a long‑term career.<br /><br />#J-18808-Ljbffr

Requirements

• RN
• DO
• PA

Benefits

• Health insurance
• Dental
• Vision
• Training

Description

<h5>Customer Service Representative </h5><p>Fresno, California, United States </p><p>If you are dependable, hard-working, and looking to join a team providing excellent customer service to our clients, we want to talk with you! </p><p>WiZiX Technology Group Customer Service Representative </p><p>We are looking for a friendly, detail-oriented Customer Service Representative to join our service team at our Fresno location. In this role, you will be the first point of contact for customers calling about copier service needs and supply orders. You will coordinate service dispatch, process supply requests, and ensure that every customer receives prompt, professional assistance. </p><h5>Job Responsibilities </h5><ul> <li>Answer inbound service and supply calls from customers regarding copier/printer equipment. </li><li>Process and track supply orders, including toner and maintenance kits. </li><li>Create and dispatch service tickets to field technicians based on urgency and location. </li><li>Provide basic troubleshooting assistance to help customers resolve minor issues over the phone. </li><li>Maintain accurate records of customer interactions and service history in our system. </li><li>Follow up to ensure customer satisfaction and timely resolution of all requests. </li><li>Monitor incoming low toner notifications from our various cloud systems </li></ul> <h5>Requirements and Skills </h5><ul> <li>High school diploma or equivalent; some college preferred. </li><li>Previous customer service or call center experience, ideally in office equipment, copier, or related technology industries. </li><li>Strong communication skillsboth verbal and writtenwith a professional phone manner. </li><li>Ability to multitask, stay organized, and handle high call volumes. </li><li>Proficient with Microsoft Office and CRM/dispatch software (experience with e-automate or similar is a plus). </li><li>Positive attitude and a team player. </li></ul> <p>At WiZiX Technology Group, we promote a culture of growth and believe that each employee can make a differenceno matter your role or level of experience. </p><p>Just as we aim to help our customers grow their businesses through technology, we offer our own employees growth opportunities to reach their career goals. Certifications and on-the-job training are provided as well as career development and opportunities for promotion. </p><p>WiZiX Technology Group, Inc. is a leading provider of office equipment &amp; technology solutions in California and Nevada. </p><p>WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations. </p><p>At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies. </p>

Requirements

• RN
• DO
• PA

Benefits

• Training

Description

The Product Support Salesperson is responsible for performing general and specific sales of parts, service, and maintenance programs and selected warehouse products to the highest industry standards.<br /><br />Salary + Commission<br />Essential Duties and Responsibilities<br />include the following and other duties as assigned:<br /><br />Prepare professional sales quotes, with accurate pricing and required background materials to sell parts, service and selected warehouse products.<br /><br />Secure proper authorization from Management for quotes and non-standard transactions<br /><br />Actively prospect geographical territory for new customers, this will require regular “cold calling”.<br /><br />Consistent contact with existing customer base to secure Service Contracts and parts business.<br /><br />Provide service to all customers regardless of territorial location, provide leads for all J.M. services and products<br /><br />Parts delivery and pick up as needed or requested<br /><br />Manage all equipment deliveries of equipment to help secure service contracts<br /><br />Educate customers on operation, charging and maintenance of all equipment<br /><br />Assist Rental Department and Collections Department as needed<br /><br />Participate in Saturday Service Department staffing responsibilities<br /><br />Accountability to management in the form of daily activities, call sheets, prospecting, goal setting and minimum performance standards as stated in the salesman’s agreement.<br /><br />Accurately manage customer list, maintain and build database.<br /><br />Educational Requirements<br /><br />High School diploma or equivalent<br /><br />Rudimentary knowledge of equipment maintenance procedures, and internal combustion engine design.<br /><br />Physical Requirements<br />must be able to meet the following physical demands<br /><br />Walk, stand, sit, bend, stoop, reach, push, pull, squat, kneel, twist, and lifting requirement to a maximum of 75 lbs.<br /><br />Other Requirements<br /><br />Forklift Certified (or ability to be certified)<br /><br />Ability to work independently<br /><br />Good Communication and Customer Service Skills<br /><br />We offer<br /><br />Competitive compensation and company vehicle<br /><br />Generous benefits package including medical, dental, vision, and life insurance<br /><br />401k with Company Match and profit sharing<br /><br />#J-18808-Ljbffr

Requirements

• RN
• PA

Benefits

• Dental
• Vision
• 401k

Description

The Product Support Salesperson is responsible for performing general and specific sales of parts, service, and maintenance programs and selected warehouse products to the highest industry standards.<br /><br />Salary + Commission ($100k annual potential)<br />$60k first year Training Salary<br /><br />Essential Duties and Responsibilities<br /><br />Prepare professional sales quotes with accurate pricing and background materials to sell parts, service, and selected warehouse products.<br /><br />Secure proper authorization from Management for quotes and non‑standard transactions.<br /><br />Actively prospect geographical territory for new customers, requiring regular cold calling.<br /><br />Consistently contact existing customer base to secure Service Contracts and parts business.<br /><br />Provide service to all customers regardless of territorial location, provide leads for all J.M. services and products.<br /><br />Parts delivery and pick up as needed or requested.<br /><br />Manage all equipment deliveries to help secure service contracts.<br /><br />Educate customers on operation, charging, and maintenance of all equipment.<br /><br />Assist Rental Department and Collections Department as needed.<br /><br />Participate in Saturday Service Department staffing responsibilities.<br /><br />Accountability to management in the form of daily activities, call sheets, prospecting, goal setting, and minimum performance standards as stated in the salesman’s agreement.<br /><br />Accurately manage customer list, maintain and build database.<br /><br />Educational Requirements<br /><br />High School diploma or equivalent.<br /><br />Intermediate computer skills required.<br /><br />Rudimentary knowledge of equipment maintenance procedures and internal combustion engine design.<br /><br />Physical Requirements<br /><br />Walk, stand, sit, bend, stoop, reach, push, pull, squat, kneel, twist, and lifting requirement to a maximum of 75 lbs.<br /><br />Other Requirements<br /><br />Forklift Certified (or ability to be certified).<br /><br />Valid California Driver’s License.<br /><br />Ability to work independently.<br /><br />Good Communication and Customer Service Skills.<br /><br />We Offer<br /><br />Competitive compensation and company vehicle.<br /><br />Generous benefits package including medical, dental, vision, and life insurance.<br /><br />401k with Company Match and profit sharing.<br /><br />Paid vacation, sick, and holidays.<br /><br />#J-18808-Ljbffr

Requirements

• RN
• PA

Benefits

• Dental
• Vision
• 401k
• Vacation
• Training