Product Management Jobs in Worcester

Description

<p><b>Job Title:</b> Senior Analyst (Treasury), Treasury / Corporate Finance</p><p><b>Location:</b> This opportunity is open to all talent across all National Grid locations.</p><h3>About us</h3><p>Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.</p><p>To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.</p><h3>Job Purpose</h3><p>Job Purpose This position is responsible for leading all activities for energy commodity Contracts that support National Grid's natural gas and power supply activities, including initiation, negotiation, approval, entering the system, and maintenance. This position is also responsible for communication with counterparties and Legal as well as requesting and collecting Sales Tax Exempt forms. This position reports to the Manager Qualitative Risk and Compliance.</p><h3>Key Accountabilities</h3><ul><li>Leads negotiation of Financial and Physical master agreements for several National Grid entities, including but not limited to: traditional 2002 ISDA Master Agreements, EEI Master Power Purchase and Sale Agreements, Master Certificate Purchase Agreements, NAESB Base Contracts, Guarantees, Non-Disclosure Agreements, Long Form Confirmations, and Broker Agreements.</li><li>Supports legal, credit and commercial teams in handling transactional matters including initial contract review and comments including redlining, editing, formatting and proofreading documents through document execution, filing, and post-execution administrative obligations.</li><li>Coordinate with in-house and outside counsel to ensure contract terms comply with Company policies, legal and regulatory requirements, and commercial strategy.</li><li>Responsible for entering and maintaining all counterparty and contract information in ETRM (Allegro).</li><li>Maintain the corporate library of contract templates and manage updates as needed.</li><li>Manage internal Know Your Customer (KYC) processes and responses to third party requirements.</li><li>Reviews and executes transaction confirmations.</li><li>Responsible for preparation, review and filing of contracts with NY PSC which includes working with National Grid legal department to coordinate redaction of confidential information.</li><li>Works closely with traders and marketers to ensure their contract needs are being met.</li><li>Works closely with the settlements group to ensure reconciliation needs are being met.</li><li>Ensuring National Grid is in compliance with regulations such as Dodd Frank and Sarbanes-Oxley control structure.</li><li>Manages the collection of sales tax exemption forms from trading partners.</li><li>Liaises with SAP/Master Data to ensure counterparty information is entered into in a timely fashion.</li><li>Act as back-up for daily indices reporting and the trade confirmation process.</li><li>Negotiating and maintaining approximately 2,200 contracts with approximately 1000 counterparties for 6 National Grid entities.</li></ul><h3>Knowledge &amp; Experience Required</h3><ul><li>Expert knowledge of industry standard commodity contracts such as NAESB, ISDA, Master Power Agreements, Power Purchase Agreements</li><li>Extensive knowledge of energy commodity industry.</li><li>Minimum 5 years contract negotiation experience.</li></ul><h3>Qualifications</h3><ul><li>Bachelor's degree in business and related majors. Experience working with legal department is a plus</li><li>Allegro knowledge is a strong plus</li><li>Excellent oral and written communication skills, interpersonal and negotiation skills since there is extensive interaction with various departments within National Grid and potential counterparties.</li><li>Excellent organizational skills and analytical skills.</li></ul><h3>More Information</h3><p>This is a hybrid role working ~2 days/week from any National Grid office.</p><p>#LI-NK1 #LI-Hicksville #LI-Waltham # LI-Syracuse #LI-Buffalo #LI-Albany #LI-NK1 #LI-Northboro #LI-Liverpool #LI-Melville #LI-Liverpool #LI-Patchogue</p><p>Annual Salary:</p><p>Downstate NY: $110,000-$129,000</p><p>Upstate NY: $98,000-$107,000</p><p>New England: $102,000-$120,000</p><p>National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.</p><p>This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.</p><p>National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.</p><p>Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.</p><br />#J-18808-Ljbffr

Requirements

• RN
• DO
• NP
• PA

Description

<p>Our <b>Specialty Lines</b> team is currently seeking a <b>Sr. IT Business Analyst</b> to join our growing team. This is a full-time, exempt role. Position is eligible for Hybrid/Flex work arrangement out of Worcester, MA or Howell, MI. Position is also eligible for a fully remote arrangement.</p><br /><h3>POSITION OVERVIEW:</h3><br /><p>We are looking for a business analyst with the desire to join a dynamic team managing systems that support business outcomes for our Specialty Lines business units. The position offers the opportunity to partner with business and technology partners.If you love working in a collaborative, innovative and learning environment, then we want to hear from you. This is an exciting opportunity for an experienced Hanover employee looking for a new creative challenge.</p><br /><p>The Sr IT Business Analyst serves as a primary contact for any questions related to <b>how the system works</b> from both a business and technical perspective.As a member of the team, you are expected to research, collect, prioritize, document, and communicate business needs and requirements.You will develop relationships with business partners demonstrating knowledge of the business applications and products.You are detail oriented, a problem solver, have excellent communication and collaboration skills – and can utilize those skills effectively to partner and collaborate to develop requirements and solve business problems.</p><br /><p>With your blend of business analysis skills, technical capabilities and development of business and system knowledge, you will successfully partner with business units and IT to support our business applications.</p><br /><h3>IN THIS ROLE, YOU WILL:</h3><br /><ul><br /><li>Collaborate with business partners, project team members, other IT colleagues, and external vendors to ensure clarity of the business problem, outcome, and scope.</li><br /><li>Provide technical expertise across the Specialty Lines and Infrastructure technology business units, understanding the relationship between the business and the data and technology that supports the business.</li><br /><li>Proactively researches and applies innovative best practices for areas of expertise &amp; recommends improvements to current procedures in partnership with the BA Center of Excellence (Coe) and the Project Management Office (PMO)</li><br /><li>Works independently and mentors other team members to do the following: Be prepared to lead the project team in providing business context and ensuring the success of the QA deliverables and business acceptance testing</li><br /><li>May act as a project lead on small to medium size projects and technology driven initiatives.</li><br /><li>Responsible for the collection, analysis and documentation of business and/or technical requirements, which may include, but is not limited to: Participating in planning sessions with business partners to improve a business process or products supported by Specialty Lines.</li><br /><li>Support the design, testing, and implementation of requirements.</li><br /><li>Identify business priorities and advise business partners on options and technical limitations.</li><br /><li>Have an understanding and an ability to apply knowledge of basic systems within Hanover’s technology portfolio.</li><br /></ul><br /><h3>WHAT YOU NEED TO APPLY:</h3><br /><ul><br /><li>Bachelor’s degree in a related field or equivalent required.</li><br /><li>+5 Years of relevant work experience.</li><br /><li>Strong Business Acumen - Knowledge of insurance products preferred ideally with Specialty experience and an ability to continuously learn and engage with business partners regarding scope and business value</li><br /><li>Has experience participating across multiple project methodologies - agile, waterfall, iterative</li><br /><li>Strong relationship skills – Ability to effectively collaborate with business &amp; IT partners and to foster strong relationships with them to aid successful project delivery</li><br /><li>Analytical Thinking - Applies analytical techniques (e.g., separating a complex whole into its parts or elements to resolve problems or issues).</li><br /><li>Strong communication (written and verbal) skills</li><br /><li>Information seeking - Thoroughly investigates and researches multiple sources to expose details and complete information about resources, issues, problems, and so forth. Conducts in-depth research, asks probing questions, and transcends surface issues.</li><br /><li>Self-Management - Effectively plans and organizes their work to achieve desired outcomes. Demonstrates flexibility in applying different approaches to changing work demands. Shows confidence in own abilities to meet challenges and can maintain performance under stress.</li><br /></ul><br /><p>This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.</p><br />#J-18808-Ljbffr

Requirements

• RN
• DO
• PA

Description

<p><b>Nouria Energy Corporation</b> is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Our wholesale operations supply branded and unbranded fuel to 300+ locations across New England and New York. We are ranked within the top 50 largest convenience store chains in the country, operating 150+ company-operated locations throughout New England and ranked within the top 10 largest car wash chains in the country</p><br /><p>Fuel Pricing Analyst leads fuel pricing strategy across our network of 300+ company-operated convenience stores throughout the Northeast and Southeast. This role will oversee all day-to-day retail fuel pricing decisions while developing long-term pricing strategies focused on maximizing fuel margin, driving traffic, increasing inside store conversion, and maintaining market competitiveness. This is a high-impact role that combines pricing strategy, data analytics, market intelligence, field operations, and retail execution. The ideal candidate must possess deep fuel pricing experience, advanced knowledge of retail pricing systems, strong understanding of competitor behavior, and the ability to translate large data sets into actionable pricing strategies. The Fuel Pricing Analyst will work directly with executive leadership, operations, and field teams to optimize pricing performance across all markets.</p><br /><p>Major Duties/Responsibilities:</p><br /><p>Key Responsibilities</p><br /><ul><br /><li><p>Lead and oversee all retail fuel pricing activities across 300+ company-operated locations, ensuring competitive and profitable pricing strategies multiple times daily.</p></li><br /><li><p>Manage and optimize day-to-day fuel pricing utilizing Kalibrate Pricing and various pricing intelligence and market survey tools.</p></li><br /><li><p>Develop strategic pricing models and market-by-market pricing strategies based on wholesale costs, competitor movements, traffic patterns, elasticity, weather events, market supply conditions, and consumer demand trends.</p></li><br /><li><p>Analyze fuel margin performance, volume trends, traffic counts, customer retention metrics, and inside sales impact to maximize overall site profitability.</p></li><br /><li><p>Monitor competitor pricing strategies, promotions, market share shifts, and regional pricing behavior to identify risks and opportunities across all operating regions.</p></li><br /><li><p>Conduct advanced tactical analysis utilizing large data sets to identify pricing trends, mitigate operational risks, forecast market movements, and improve pricing performance.</p></li><br /><li><p>Develop and maintain KPI reporting related to margin performance, volume growth, customer retention, traffic trends, market share, and pricing effectiveness.</p></li><br /><li><p>Oversee the integrity, maintenance, and continuous improvement of all retail fuel pricing systems and related data infrastructure.</p></li><br /><li><p>Conduct quarterly field visits across operating markets to evaluate competitive positioning, traffic flow, customer behavior, pricing perception, and site-level execution.</p></li><br /><li><p>Provide executive-level reporting and recommendations regarding market conditions, pricing strategies, competitive threats, and growth opportunities.</p></li><br /><li><p>Lead pricing strategy discussions during supply disruptions, allocation events, weather emergencies, and periods of extreme market volatility.</p></li><br /><li><p>Build strong communication channels with store operations teams, field leadership, and senior management to ensure alignment and rapid execution of pricing initiatives.</p></li><br /></ul><br /><p>Education/Experience/Skill Requirements:</p><br /><ul><br /><li><p>Minimum of 5+ years of fuel pricing experience within the convenience store sector.</p></li><br /><li><p>Experience with Kalibrate Pricing Software is required.</p></li><br /><li><p>Proven experience managing large-scale retail pricing operations across multi-site retail networks.</p></li><br /><li><p>Advanced analytical capabilities with the ability to interpret large and complex data sets into actionable business strategies.</p></li><br /><li><p>Strong understanding of consumer behavior, traffic analytics, customer retention trends, and retail performance metrics.</p></li><br /><li><p>Excellent communication and leadership skills with the ability to work cross-functionally across multiple departments and leadership levels.</p></li><br /><li><p>High level of operational awareness with the ability to balance profitability, competitiveness, and customer perception simultaneously.</p></li><br /><li><p>Strong proficiency in Microsoft Excel, reporting tools, and pricing analytics platforms.</p></li><br /><li><p>Ability to travel quarterly throughout company operating regions for market evaluations and competitive analysis.</p></li><br /></ul><br /><p>Pay Range:</p><br /><p><b>Benefits:</b> Eligible team members may participate in medical, dental, and vision coverage, 401(k) savings plan, paid time off, paid holidays, company-paid life insurance, disability benefits, employee assistance programs, tuition assistance, and voluntary benefit offerings. Benefits eligibility and plan provisions are subject to program terms.</p><br /><p>Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p><br />#J-18808-Ljbffr

Requirements

• RN
• PA

Benefits

• Dental
• Vision

Description

<p>Hanover Insurance Group, Inc. in Worcester, MA seeks a Senior Business Analyst for our Commercial Lines team. You will collect, analyze, document, and communicate business needs, partnering with technology and business partners to design integrated solutions.</p><p>The role requires deep knowledge of business processes and requirements life cycles, with proficiency in prototyping and testing, and offers hybrid/remote flexibility to optimize collaboration and delivery.</p><br />#J-18808-Ljbffr

Requirements

• DO
• PA

Description

<p>For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.</p><h3>We are looking to hire a Buisness System Analyst to join our team. This role is eligible for hybrid or remote.</h3><h3>This is a full time, exempt role.</h3><h3>POSITION OVERVIEW:</h3><p>The Business Systems Analyst (BSA) is responsible for designing, enhancing, and supporting business systems that drive organizational objectives and business outcomes. Serving as a key liaison between business stakeholders and technical teams, the BSA acts as the primary point of contact for system functionality, providing expertise on both business processes and technical capabilities. This role leverages a strong understanding of information systems, business operations, and process improvement to analyze business needs, elicit and document requirements, and support the development and implementation of effective technology solutions. The BSA ensures that business and technical requirements are clearly defined, communicated, and aligned with strategic goals.</p><h3>IN THIS ROLE YOU WILL:</h3><ul><li>Partners with business and technology teams to support, enhance, and optimize financial systems that drive business outcomes.</li><li>Gather and document business and technical requirements, analyzing processes, and delivering solutions that improve operational efficiency and support strategic objectives.</li><li>Serve as a key liaison between stakeholders, IT teams, and vendors, ensuring technology solutions align with business needs and enterprise standards.</li><li>Lead financial initiatives, support solution design, testing, and deployment activities, and provide guidance to team members while driving continuous improvement.</li></ul><h3>WHAT YOU NEED TO APPLY:</h3><ul><li>Bachelor’s degree in Information Technology, Computer Science, Business, Finance, or a related field</li><li>5-8 years of experience as a Business Systems Analyst supporting complex business and technology initiatives.</li><li>Proven ability to gather, analyze, and document business and technical requirements, collaborate with cross-functional teams, and deliver solutions that drive operational effectiveness.</li><li>Strong analytical, problem-solving, communication, and stakeholder management skills, with experience in data management, data analysis, data integration, and database technologies.</li><li>Experience supporting corporate financial systems and related business processes is preferred, along with strong financial acumen and an understanding of financial planning, forecasting, reporting, and analytics.</li><li>Demonstrated ability to identify process improvement opportunities, influence stakeholders, mentor team members, and translate business needs into scalable technology solutions.</li><li>Strong analytical, problem-solving, and communication skills with expertise in Finance, business process analysis, data governance, and systems implementation</li><li>Experience with financial concepts and analytics tools such as Essbase, SmartView, Oracle Cloud Products (Hyperion), VBA, and SQL is preferred, along with technical development skills in SQL, Essbase Calculation Scripts, Microsoft Access, and Visual Basic.</li></ul><h3>CAREER DEVELOPMENT:</h3><p>It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.</p><h3>BENEFITS:</h3><p>We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.</p><p>Benefits include:</p><ul><li>Medical, dental, vision, life, and disability insurance</li><li>401K with a company match</li><li>Tuition reimbursement</li><li>PTO</li><li>Company paid holidays</li><li>Flexible work arrangements</li><li>Cultural Awareness Day in support of IDE</li><li>On-site medical/wellness center (Worcester only)</li><li>Click here for the full list of Benefits</li></ul><h3>EEO statement:</h3><p>The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.<br />Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”<br />As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:[email protected] and include the link of the job posting in which you are interested.</p><h3>Privacy Policy:</h3><p>To view our privacy policy and online privacy statement, click here.</p><h3>Applicants who are California residents:</h3><p>To see the types of information we may collect from applicants and employees and how we use it, please click here.</p><h3>Compensation:</h3><p>The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.</p><br />#J-18808-Ljbffr

Requirements

• RN
• DO
• PA

Benefits

• Dental
• Vision
• 401k
• Pto
• Wellness

Description

<h3>Overview</h3><br /><h3>About us:</h3><br /><p>Fallon Health is a company that cares. We prioritize our members—always—making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, Fallon Health delivers equitable, high-quality, coordinated care and is continually rated among the nation’s top health plans for member experience, service, and clinical quality. We believe our individual differences, life experiences, knowledge, self-expression, and unique capabilities allow us to better serve our members. We embrace and encourage differences in age, race, ethnicity, gender identity and expression, physical and mental ability, sexual orientation, socio-economic status, and other characteristics that make people unique. Today, guided by our mission of improving health and inspiring hope, we strive to be the leading provider of government-sponsored health insurance programs—including Medicare, Medicaid, and PACE (Program of All-Inclusive Care for the Elderly)— in the region. Learn more at fallonhealth.org or follow us on Facebook, Twitter and LinkedIn.</p><br /><h3>Brief summary of purpose:</h3><br /><p>A Business Systems Analyst III will work on projects that generally involve a complex scope. The BSA III is responsible for analyzing and documenting business requirements, documenting business workflow, developing file mapping and technical specifications, and working with business partners/stakeholders to determine priority of requirements. In addition, assesses system capabilities and interdependencies to define and document business solutions. Works collaboratively with the development team, provides complex technical guidance while applying effective design concepts. The BSA III proposes or seeks alternative solutions, when necessary, to ensure the proper balance between business and technical needs.</p><br /><h3>Responsibilities</h3><br /><h3>Primary Job Responsibilities</h3><br /><ul><br /><li><p>Analyzes and provides high-level project scope for impact and feasibility within the defined time/cost constraints with minimal direction. Assist in the preparation of project scoping documents.</p></li><br /><li><p>Involved in determining appropriate approach (es) to the business analysis effort and in defining required outcomes/deliverables specific to the project.</p></li><br /><li><p>Elicits customers/stakeholders’ underlying business needs and concerns through standard methods (i.e., interviews, process workflows for desired state, etc.). Proficient in standard methods and approaches and applies methods and/or approaches as applicable.</p></li><br /><li><p>Facilitates and documents requirements gathering sessions (involving smaller number of participants) with business representatives/subject matter experts.</p></li><br /><li><p>Manages through conflicts and competing demands. Escalates to Project Manager, direct manager and other more senior colleagues to help resolve more difficult issues.</p></li><br /><li><p>Given proficient business acumen, formulates probing questions and shapes effective solutions to difficult problems. Solutions may have implications or impact milestones.</p></li><br /><li><p>Define and document business requirements clearly and with sufficient detail to enable customer to sign-off and support the completion of the Technical Design Document.</p></li><br /><li><p>Develops comprehensive use cases to support the solution development, validates use cases with the customer.</p></li><br /><li><p>Works collaboratively with Development Team to identify data requirements and mapping, establish practical and efficient design and testing approaches, providing suggestions and feedback as appropriate.</p></li><br /><li><p>Works collaboratively with the Design and Development Team during technical design, programming, and initial testing phases of projects. Collaborate with the business to develop the high-level testing plan based on documented requirements. Creates the comprehensive test plan and queries to be used for testing and documents the test results. Validates the output against the business requirements and identifies defects. Collaborates with the Development Team to understand the level of effort involved for each identified defect. Collaborates with the project team to prioritize and resolve defects.</p></li><br /><li><p>Create user and training guides. Conduct training and information sessions for user groups as needed.</p></li><br /></ul><br /><h3>Qualifications</h3><br /><h3>Education, Licenses, certification and experience requirements</h3><br /><p><b>Education</b> : Bachelor Degree equivalent experience preferred.</p><br /><p><b>License</b> : None</p><br /><p><b>Certification</b> : None</p><br /><h3>Experience</h3><br /><ul><br /><li><p>Requires 5 to 10 years of business analysis, writing SMART requirements managing scope, elicitation skills, process mapping, communication skills, etc. or equivalent experience</p></li><br /><li><p>5+ year experience writing technical specifications or equivalent experience.</p></li><br /><li><p>5+ year experience in data analysis in an information technology operating environment or equivalent experience.</p></li><br /><li><p>Excellent understanding of and experience working with relayional concepts and business applicability in healthcare management.</p></li><br /><li><p>Intermediate knowledge of SQL and Relational technology and proficient query writing experience or equivalent experience.</p></li><br /><li><p>Two years Healthcare Industry experience required</p></li><br /></ul><br /><p><b>Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</b></p><br /><h3>Location</h3><br /><p>US-MA-Worcester</p><br />#J-18808-Ljbffr

Requirements

• RN
• DO
• PA
• Clinical

Benefits

• Health insurance
• Training

Description

<h3>Overview</h3><p><b>About us:</b></p><p>Fallon Health is a company that cares. We prioritize our members—always—making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, Fallon Health delivers equitable, high-quality, coordinated care and is continually rated among the nation’s top health plans for member experience, service, and clinical quality. We believe our individual differences, life experiences, knowledge, self-expression, and unique capabilities allow us to better serve our members. We embrace and encourage differences in age, race, ethnicity, gender identity and expression, physical and mental ability, sexual orientation, socio-economic status, and other characteristics that make people unique. Today, guided by our mission of improving health and inspiring hope, we strive to be the leading provider of government-sponsored health insurance programs—including Medicare, Medicaid, and PACE (Program of All-Inclusive Care for the Elderly)— in the region. Learn more at fallonhealth.org or follow us on Facebook, Twitter and LinkedIn.</p><p><b>Brief summary of purpose:</b></p><p>A Business Systems Analyst III will work on projects that generally involve a complex scope. The BSA III is responsible for analyzing and documenting business requirements, documenting business workflow, developing file mapping and technical specifications, and working with business partners/stakeholders to determine priority of requirements. In addition, assesses system capabilities and interdependencies to define and document business solutions. Works collaboratively with the development team, provides complex technical guidance while applying effective design concepts. The BSA III proposes or seeks alternative solutions, when necessary, to ensure the proper balance between business and technical needs.</p><h3>Responsibilities</h3><p><b>Primary Job Responsibilities</b>:</p><ul><li>Analyzes and provides high-level project scope for impact and feasibility within the defined time/cost constraints with minimal direction. Assist in the preparation of project scoping documents.</li><li>Involved in determining appropriate approach (es) to the business analysis effort and in defining required outcomes/deliverables specific to the project.</li><li>Elicits customers/stakeholders’ underlying business needs and concerns through standard methods (i.e., interviews, process workflows for desired state, etc.). Proficient in standard methods and approaches and applies methods and/or approaches as applicable.</li><li>Facilitates and documents requirements gathering sessions (involving smaller number of participants) with business representatives/subject matter experts.</li><li>Manages through conflicts and competing demands. Escalates to Project Manager, direct manager and other more senior colleagues to help resolve more difficult issues.</li><li>Given proficient business acumen, formulates probing questions and shapes effective solutions to difficult problems. Solutions may have implications or impact milestones.</li><li>Define and document business requirements clearly and with sufficient detail to enable customer to sign-off and support the completion of the Technical Design Document.</li><li>Develops comprehensive use cases to support the solution development, validates use cases with the customer.</li><li>Works collaboratively with Development Team to identify data requirements and mapping, establish practical and efficient design and testing approaches, providing suggestions and feedback as appropriate.</li><li>Works collaboratively with the Design and Development Team during technical design, programming, and initial testing phases of projects. Collaborate with the business to develop the high-level testing plan based on documented requirements. Creates the comprehensive test plan and queries to be used for testing and documents the test results. Validates the output against the business requirements and identifies defects. Collaborates with the Development Team to understand the level of effort involved for each identified defect. Collaborates with the project team to prioritize and resolve defects.</li><li>Create user and training guides. Conduct training and information sessions for user groups as needed.</li></ul><h3>Qualifications</h3><p><b>Education, Licenses, certification and experience requirements:</b></p><p><b>Education</b>: Bachelor Degree equivalent experience preferred.</p><p><b>License:</b> None</p><p><b>Certification</b>: None</p><p><b>Experience</b>:</p><ul><li>Requires 5 to 10 years of business analysis, writing SMART requirements managing scope, elicitation skills, process mapping, communication skills, etc. or equivalent experience</li><li>5+ year experience writing technical specifications or equivalent experience.</li><li>5+ year experience in data analysis in an information technology operating environment or equivalent experience.</li><li>Excellent understanding of and experience working with relayional concepts and business applicability in healthcare management.</li><li>Intermediate knowledge of SQL and Relational technology and proficient query writing experience or equivalent experience.</li><li>Two years Healthcare Industry experience required</li></ul><p><b>Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</b></p><br />#J-18808-Ljbffr

Requirements

• RN
• DO
• PA
• Clinical

Benefits

• Health insurance
• Training

Description

<p>Fallon Health in Worcester, MA is seeking a Business Systems Analyst III to analyze and document business requirements, map workflows, develop specifications, and work with stakeholders to prioritize needs. You will collaborate with development and testing teams to ensure solutions meet business goals.</p><p>You will develop use cases, data mappings, and training materials, balancing business and technical needs to deliver effective healthcare solutions in a collaborative environment.</p><br />#J-18808-Ljbffr

Requirements

• DO

Benefits

• Training

Description

<p>Fallon Health is seeking a seasoned Business Systems Analyst III in Worcester, MA to analyze complex projects, document requirements, and guide technical design. You will collaborate with stakeholders, define data needs, and develop use cases to balance business and technical needs.</p><p>The ideal candidate has 5–10 years in business analysis, experience writing technical specs, data analysis, and knowledge of SQL within healthcare management contexts.</p><br />#J-18808-Ljbffr

Requirements

• DO

Description

Lead Systems Analyst<br /><br />Lead Systems Analyst will be expected to collaborate with the business and technical team to anticipate and communicate product needs and requirements. You will have an opportunity to work with a dedicated and diverse teams including programmers, testers, business product owners and architects to identify and propose solutions to complex business problems. You will also have an opportunity to problem-solve.<br />What Will You Do?<br /><br />Perform analysis and documentation of business and system interactions.<br />Design technical solutions to business issues and work with the Application Development team to implement those solutions.<br />Be involved in all phases of the SDLC, including Requirements Definition and Documentation, Systems Analysis and Design, System Integration, User Acceptance Testing, and Deployment Coordination, Bulk Testing (toad, etc.)<br />Perform business analyses of functional requirements to identify information, procedures, and decision flows.<br />Evaluate existing procedures and methods, identify and document items such as database content, structure, application subsystems, and develop data dictionary.<br />Define and document interfaces of manual to automated operations within application subsystems, to external systems, and between new and existing systems.<br />Identify candidate business processes for re-design, prototype potential solutions, provide trade-off information and suggest a recommended course of action. Identify the modifications to the automated processes.<br />Facilitate processes for the team and vendors to ensure they are meeting clients IT policy and procedures.<br />Support and use the selected departmental methodologies.<br />Your experience should include:<br />5+ years related industry experience - healthcare insurance industry<br />Preferred Education: 4 year college degree or equivalent working experience in business analytics/communications.<br /><br />

Requirements

• RN
• DO
• PA

Description

Financial Analyst<br /><br />Location:<br /><br />Worcester, MA 01608<br />Schedule:<br /><br />100% Onsite, 5 Days per Week<br />Salary:<br /><br />Up to $110,000<br />CFS is partnering with a growing construction-focused organization seeking a driven<br /><br />Financial Analyst<br /><br />to support financial planning, project analysis, and operational decision-making. This is an excellent opportunity for a finance professional who enjoys working closely with project teams and leadership in a fast-paced construction environment.<br />Financial Analyst Responsibilities<br /><br />Analyze project financial performance, budgets, and forecasts<br />Monitor job costs, margins, and project profitability<br />Assist with the preparation and maintenance of project forecasts and reporting packages<br />Review and analyze<br /><br />WIP (Work-in-Progress) schedules<br />Support monthly financial reporting and variance analysis<br />Partner with project managers and operations leaders to provide financial insights<br />Develop and maintain financial models to support business decisions<br />Track key project metrics and identify trends, risks, and opportunities<br />Assist with annual budgeting and forecasting processes<br />Prepare ad hoc financial analysis for executive leadership<br />Qualifications<br /><br />Bachelor's degree in Finance, Accounting, or related field<br />3+ years of financial analysis experience<br />Construction industry experience is required<br />Strong understanding of job costing, project accounting, and WIP reporting<br />Advanced Excel skills, including financial modeling and data analysis<br />Ability to communicate financial information to non-financial stakeholders<br />Strong analytical, organizational, and problem-solving skills<br />Compensation &amp; Benefits<br /><br />Salary up to<br /><br />$110,000<br />Comprehensive benefits package<br />Stable and growing organization<br />Professional development and advancement opportunities<br />Collaborative and team-oriented environment<br />If you're looking to leverage your construction finance expertise in a highly visible Financial Analyst role,<br /><br />#J-18808-Ljbffr

Requirements

• PA

Benefits

• Professional development

Description

The University of Massachusetts Medical School is seeking a Clinical Research Operations Analyst to oversee CTMS operations and revenue recovery within a hybrid work environment. You will analyze budgets, generate sponsor invoices, and ensure compliant billing across clinical research projects, while developing training materials and SOPs for the team.<br />Collaborate with the Office of Clinical Research coverage analysts to maintain accuracy, timeliness, and consistency in billing and reporting,<br /><br />#J-18808-Ljbffr

Requirements

• Clinical
• Billing

Benefits

• Training

Description

Next Frontier Capital is seeking an Analyst/Associate for Listed Structured Products Sales and Marketing in Worcester, MA. You will support day‑to‑day operations, educate investors on product mechanics, and help craft market commentary and trade ideas.<br />You’ll collaborate across functions and external channels to plan campaigns, events, and the development of exchange‑listed products. The role emphasizes growth, continuous learning, collaboration, and delivery of high‑quality investor materials.<br /><br />#J-18808-Ljbffr

Requirements

• RN
• PA
• MPH

Description

Our<br /><br />Specialty Lines<br /><br />team is currently seeking a<br /><br />Sr. IT Business Analyst<br /><br />to join our growing team. This is a full-time, exempt role. Position is eligible for Hybrid/Flex work arrangement out of Worcester, MA or Howell, MI. Position is also eligible for a fully remote arrangement.<br /><br />POSITION OVERVIEW:<br />We are looking for a business analyst with the desire to join a dynamic team managing systems that support business outcomes for our Specialty Lines business units. The position offers the opportunity to partner with business and technology partners.If you love working in a collaborative, innovative and learning environment, then we want to hear from you. This is an exciting opportunity for an experienced Hanover employee looking for a new creative challenge.<br /><br />The Sr IT Business Analyst serves as a primary contact for any questions related to<br /><br />how the system works<br /><br />from both a business and technical perspective.As a member of the team, you are expected to research, collect, prioritize, document, and communicate business needs and requirements.You will develop relationships with business partners demonstrating knowledge of the business applications and products.You are detail oriented, a problem solver, have excellent communication and collaboration skills – and can utilize those skills effectively to partner and collaborate to develop requirements and solve business problems.<br /><br />With your blend of business analysis skills, technical capabilities and development of business and system knowledge, you will successfully partner with business units and IT to support our business applications.<br /><br />IN THIS ROLE, YOU WILL:<br /><br />Collaborate with business partners, project team members, other IT colleagues, and external vendors to ensure clarity of the business problem, outcome, and scope.<br /><br />Provide technical expertise across the Specialty Lines and Infrastructure technology business units, understanding the relationship between the business and the data and technology that supports the business.<br /><br />Proactively researches and applies innovative best practices for areas of expertise &amp; recommends improvements to current procedures in partnership with the BA Center of Excellence (Coe) and the Project Management Office (PMO)<br /><br />Works independently and mentors other team members to do the following: Be prepared to lead the project team in providing business context and ensuring the success of the QA deliverables and business acceptance testing<br /><br />May act as a project lead on small to medium size projects and technology driven initiatives.<br /><br />Responsible for the collection, analysis and documentation of business and/or technical requirements, which may include, but is not limited to: Participating in planning sessions with business partners to improve a business process or products supported by Specialty Lines.<br /><br />Support the design, testing, and implementation of requirements.<br /><br />Identify business priorities and advise business partners on options and technical limitations.<br /><br />Have an understanding and an ability to apply knowledge of basic systems within Hanover’s technology portfolio.<br /><br />WHAT YOU NEED TO APPLY:<br /><br />Bachelor’s degree in a related field or equivalent required.<br /><br />+5 Years of relevant work experience.<br /><br />Strong Business Acumen - Knowledge of insurance products preferred ideally with Specialty experience and an ability to continuously learn and engage with business partners regarding scope and business value<br /><br />Has experience participating across multiple project methodologies - agile, waterfall, iterative<br /><br />Strong relationship skills – Ability to effectively collaborate with business &amp; IT partners and to foster strong relationships with them to aid successful project delivery<br /><br />Analytical Thinking - Applies analytical techniques (e.g., separating a complex whole into its parts or elements to resolve problems or issues).<br /><br />Strong communication (written and verbal) skills<br /><br />Information seeking - Thoroughly investigates and researches multiple sources to expose details and complete information about resources, issues, problems, and so forth. Conducts in-depth research, asks probing questions, and transcends surface issues.<br /><br />Self-Management - Effectively plans and organizes their work to achieve desired outcomes. Demonstrates flexibility in applying different approaches to changing work demands. Shows confidence in own abilities to meet challenges and can maintain performance under stress.<br /><br />This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.<br /><br />#J-18808-Ljbffr

Requirements

• RN
• DO
• PA

Description

Clinical Research Operations Analyst<br />Job Details<br /><br />Location: US-MA-Worcester<br />Position Type: Full-Time<br />Shift: Exempt<br />Salary: USD $68,000.00/Yr. - USD $80,000.00/Yr.<br />Overview<br /><br />POSITION SUMMARY: Under the general direction of the Assoc Director, Clinical Research Revenue Recovery &amp; Billing or designee, the Clinical Research Operations Analyst is responsible for various operational functions associated with the timely, compliant execution of UMMS clinical research activities.<br />Responsibilities<br /><br />Essential Functions<br /><br />Clinical Research Management System (CTMS) Operations<br /><br />Analyzes, evaluates and maintains clinical research protocols, budgets and contract amendments within the CTMS.<br />Interprets clinical research protocols, defining the CTMS payments configuration and business processes that support study team workflows, which includes calendar building, and budget entry.<br />Works closely Office of Clinical Research coverage analysts as needed to ensure operational compliance and consistency across clinical research protocols.<br />Analyzes study calendar revisions within the CTMS that impact invoicing and revenue recovery.<br />Provides regular review and analysis of CTMS data to ensure complete and accurate capture of relevant information.<br />Completes appropriate, detailed, analytical review of budget amendments, study subject data entry and visit information in order to facilitate accurate billing/invoicing.<br />Ensures timely completion of CTMS information in all tracking systems<br />Clinical Research Revenue Recovery<br /><br />Using the CTMS, generates invoices to external sponsors, working with study team members to proactively analyze and resolve any questions or conflicts.<br />Acts as the primary point of contact for external sponsors on all clinical research invoices.<br />Maintains clinical research check detail posting from bursar feed to clinical research internal site.<br />Performs analysis and reconciliation of assigned accounts receivable information for all relevant UMMS finance departments/divisions.<br />Analyzes, assesses and resolves any account balance discrepancies between sponsors and UMMS.<br />Reviews, verifies, and processes all submitted clinical research account closure requests.<br />Education &amp; Reporting<br /><br />Manages assigned tasks via the TRACs intake portal, interpreting requests, ensuring timely completion and accurate tracking<br />Maintains internal reporting systems, providing metrics to senior management ensuring that metrics are captured in an accurate and timely manner.<br />Develops and maintains assigned curriculum, training materials, job aids, SOPs, and policies<br />Delivers relevant training and orientation to clinical research staff/faculty.<br />Develops and maintains division web pages/web page content.<br />Qualifications<br /><br />Required Qualifications<br /><br />Bachelor's Degree in a related field, or equivalent experience<br />Minimum 1-3 years of experience in a clinical research environment within a healthcare or academic organization.<br />Working knowledge and understanding of federal, state regulation and guidance related to clinical research, specifically federal clinical research billing requirements.<br />Strong analytical, computer and software skills.<br />Preferred Qualifications<br /><br />OnCore &amp; EPIC experience strongly preferred.<br />Certification in clinical research (CIP, SOCRA, ACRP or equivalent)<br />OnCore Financial and Management Certifications preferred.<br />* This is a hybrid work model with the understanding that the Analyst will be available and onsite as required to support the department**<br />#LI-Hybrid<br /><br />#J-18808-Ljbffr

Requirements

• RN
• PA
• Epic
• Clinical
• Billing

Benefits

• Vision
• Training

Description

Nouria Energy Corporation<br /><br />is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Our wholesale operations supply branded and unbranded fuel to 300+ locations across New England and New York. We are ranked within the top 50 largest convenience store chains in the country, operating 150+ company-operated locations throughout New England and ranked within the top 10 largest car wash chains in the country<br /><br />Fuel Pricing Analyst leads fuel pricing strategy across our network of 300+ company-operated convenience stores throughout the Northeast and Southeast. This role will oversee all day-to-day retail fuel pricing decisions while developing long-term pricing strategies focused on maximizing fuel margin, driving traffic, increasing inside store conversion, and maintaining market competitiveness. This is a high-impact role that combines pricing strategy, data analytics, market intelligence, field operations, and retail execution. The ideal candidate must possess deep fuel pricing experience, advanced knowledge of retail pricing systems, strong understanding of competitor behavior, and the ability to translate large data sets into actionable pricing strategies. The Fuel Pricing Analyst will work directly with executive leadership, operations, and field teams to optimize pricing performance across all markets.<br /><br />Major Duties/Responsibilities:<br /><br />Key Responsibilities<br /><br />Lead and oversee all retail fuel pricing activities across 300+ company-operated locations, ensuring competitive and profitable pricing strategies multiple times daily.<br /><br />Manage and optimize day-to-day fuel pricing utilizing Kalibrate Pricing and various pricing intelligence and market survey tools.<br /><br />Develop strategic pricing models and market-by-market pricing strategies based on wholesale costs, competitor movements, traffic patterns, elasticity, weather events, market supply conditions, and consumer demand trends.<br /><br />Analyze fuel margin performance, volume trends, traffic counts, customer retention metrics, and inside sales impact to maximize overall site profitability.<br /><br />Monitor competitor pricing strategies, promotions, market share shifts, and regional pricing behavior to identify risks and opportunities across all operating regions.<br /><br />Conduct advanced tactical analysis utilizing large data sets to identify pricing trends, mitigate operational risks, forecast market movements, and improve pricing performance.<br /><br />Develop and maintain KPI reporting related to margin performance, volume growth, customer retention, traffic trends, market share, and pricing effectiveness.<br /><br />Oversee the integrity, maintenance, and continuous improvement of all retail fuel pricing systems and related data infrastructure.<br /><br />Conduct quarterly field visits across operating markets to evaluate competitive positioning, traffic flow, customer behavior, pricing perception, and site-level execution.<br /><br />Provide executive-level reporting and recommendations regarding market conditions, pricing strategies, competitive threats, and growth opportunities.<br /><br />Lead pricing strategy discussions during supply disruptions, allocation events, weather emergencies, and periods of extreme market volatility.<br /><br />Build strong communication channels with store operations teams, field leadership, and senior management to ensure alignment and rapid execution of pricing initiatives.<br /><br />Education/Experience/Skill Requirements:<br /><br />Minimum of 5+ years of fuel pricing experience within the convenience store sector.<br /><br />Experience with Kalibrate Pricing Software is required.<br /><br />Proven experience managing large-scale retail pricing operations across multi-site retail networks.<br /><br />Advanced analytical capabilities with the ability to interpret large and complex data sets into actionable business strategies.<br /><br />Strong understanding of consumer behavior, traffic analytics, customer retention trends, and retail performance metrics.<br /><br />Excellent communication and leadership skills with the ability to work cross-functionally across multiple departments and leadership levels.<br /><br />High level of operational awareness with the ability to balance profitability, competitiveness, and customer perception simultaneously.<br /><br />Strong proficiency in Microsoft Excel, reporting tools, and pricing analytics platforms.<br /><br />Ability to travel quarterly throughout company operating regions for market evaluations and competitive analysis.<br /><br />Pay Range:<br /><br />Benefits:<br /><br />Eligible team members may participate in medical, dental, and vision coverage, 401(k) savings plan, paid time off, paid holidays, company-paid life insurance, disability benefits, employee assistance programs, tuition assistance, and voluntary benefit offerings. Benefits eligibility and plan provisions are subject to program terms.<br /><br />Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.<br /><br />#J-18808-Ljbffr

Requirements

• RN
• PA

Benefits

• Dental
• Vision

Description

Overview<br /><br />POSITION SUMMARY:<br />Under the general direction of the Assoc Director, Clinical Research Revenue Recovery &amp; Billing or designee, the Clinical Research Operations Analyst is responsible for various operational functions associated with the timely, compliant execution of UMMS clinical research activities.<br />Responsibilities<br /><br />ESSENTIAL FUNCTIONS:<br />Clinical Research Management System (CTMS) Operations<br />Analyzes, evaluates and maintains clinical research protocols, budgets and contract amendments within the CTMS.<br />Interprets clinical research protocols, defining the CTMS payments configuration and business processes that support study team workflows, which includes calendar building, and budget entry.<br />Works closely Office of Clinical Research coverage analysts as needed to ensure operational compliance and consistency across clinical research protocols.<br />Analyzes study calendar revisions within the CTMS that impact invoicing and revenue recovery.<br />Provides regular review and analysis of CTMS data to ensure complete and accurate capture of relevant information.<br />Completes appropriate, detailed, analytical review of budget amendments, study subject data entry and visit information in order to facilitate accurate billing/invoicing.<br />Ensures timely completion of CTMS information in all tracking systems<br />Clinical Research Revenue Recovery<br />Using the CTMS, generates invoices to external sponsors, working with study team members to proactively analyze and resolve any questions or conflicts.<br />Acts as the primary point of contact for external sponsors on all clinical research invoices.<br />Maintains clinical research check detail posting from bursar feed to clinical research internal site.<br />Performs analysis and reconciliation of assigned accounts receivable information for all relevant UMMS finance departments/divisions.<br />Analyzes, assesses and resolves any account balance discrepancies between sponsors and UMMS.<br />Reviews, verifies, and processes all submitted clinical research account closure requests.<br />Education &amp; Reporting<br />Manages assigned tasks via the TRACs intake portal, interpreting requests, ensuring timely completion and accurate tracking<br />Maintains internal reporting systems, providing metrics to senior management ensuring that metrics are captured in an accurate and timely manner.<br />Develops and maintains assigned curriculum, training materials, job aids, SOPs, and policies<br />Delivers relevant training and orientation to clinical research staff/faculty.<br />Develops and maintains division web pages/web page content.<br />Qualifications<br /><br />REQUIRED QUALIFICATIONS:<br />Bachelor's Degree in a related field, or equivalent experience<br />Minimum 1-3 years of experience in a clinical research environment within a healthcare or academic organization.<br />Working knowledge and understanding of federal, state regulation and guidance related to clinical research, specifically federal clinical research billing requirements.<br />Strong analytical, computer and software skills.<br />Additional Information<br /><br />PREFERRED QUALIFICATIONS:<br />OnCore &amp; EPIC experience strongly preferred.<br />Certification in clinical research (CIP, SOCRA, ACRP or equivalent)<br />OnCore Financial and Management Certifications preferred.<br />* This is a hybrid work model with the understanding that the Analyst will be available and onsite as required to support the department**<br />#LI-Hybrid<br /><br />#J-18808-Ljbffr

Requirements

• RN
• PA
• Epic
• Clinical
• Billing

Benefits

• Vision
• Training

Description

<h3>Exemption Status</h3><br /><p>Exempt</p><br /><h3>Hiring Range</h3><br /><p>$75,379.20 - $135,699.20</p><br /><h3>Schedule Details</h3><br /><p>Monday through Friday</p><br /><h3>Scheduled Hours</h3><br /><p>8</p><br /><h3>Shift</h3><br /><p>1 - Day Shift, 8 Hours (United States of America)</p><br /><h3>Hours</h3><br /><p>40</p><br /><h3>Cost Center</h3><br /><p>99940 - 5822 Performance Reporting</p><br /><h3>Everyone Is a Caregiver</h3><br /><p>At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.</p><br /><p>Reporting to the Manager of Value Based Care Financial Performance, the Sr Value Based Programs Financial Analyst is a key subject matter expert responsible for advanced financial, utilization, and healthcare data analysis supporting value-based programs. The role analyzes claims, financial, clinical, and statistical data to evaluate total medical expense (TME), utilization trends, risk adjustment, cost drivers, and value-based contract performance while ensuring data accuracy. The Sr Financial Analyst develops actionable insights, executive‑ready reporting, financial projections, savings/loss analyses, and performance forecasts, and works with actuarial partners to develop, evaluate, and interpret savings/loss projections and financial forecasts supporting value-based programs. This position works closely with the Office of Clinical Integration (OCI) leadership, analytics, finance, and operational team to translate complex data into clear recommendations that improve value-based program financial performance.</p><br /><h3>Major Responsibilities</h3><br /><ul><br /><li>Leads the development and refinement of financial reports, executive summaries, and dashboards to track the performance of value-based programs.</li><br /><li>Reviews and enhances existing reports, procedures, and systems to optimize reporting processes and ensure accuracy.</li><br /><li>Prepares analytic reports to summarize total medical expenses (TME), utilization trends, risk adjustment data, value-based contract performance, and cost drivers to help identify areas for improvement.</li><br /><li>Track performance against financial targets, conduct variance analyses, and recommend actionable solutions.</li><br /><li>Develop financial projections, financial modeling, gainsharing calculations, and, under guidance, collaborate with actuarial partners on saving/loss projections, forecasting assumptions, and financial models supporting value-based programs.</li><br /><li>Perform ad hoc analyses, feasibility studies, and market evaluations for special projects, and strategies initiatives.</li><br /><li>Presents findings and analyses as needed for various ACO and UMMH committees.</li><br /><li>Works with Data Scientists and other team members to ensure accurate and timely financial/utilization reporting, leveraging clinical data from EMR systems, claims data, and other sources.</li><br /><li>Provides the data teams with the specifications for new metrics and reporting needs.</li><br /><li>Ensures all work is fully documented and project specifications are created following the analytics team standards, oversee documentations from junior analysts.</li><br /><li>Mentor junior analysts and provides guidance on analytical tools and techniques.</li><br /></ul><br /><h3>Position Qualifications</h3><br /><h3>License/Certification/Education</h3><br /><ul><br /><li>Master's degree with a major or concentration in Health Care Administration, Math, Data Science, Economics, Finance, or related field.</li><br /></ul><br /><h3>Experience/Skills</h3><br /><ul><br /><li>Minimum of 5 years of relevant work experience in healthcare finance, value-based care analytics, managed care analytics, or healthcare analytics.</li><br /><li>Excellent analytical and presentation skills.</li><br /><li>Familiarity with healthcare data systems, including EMR platforms (e.g. Epic/Clarity) and claims data</li><br /><li>A working knowledge of computer‑aided data analysis, financial forecasting, and value‑based program performance analytics (e.g., including TME, utilization, risk management, and shared savings concepts).</li><br /><li>Advanced Microsoft Excel and PowerPoint skills</li><br /><li>Strong attention to detail, good communication skills, and ability to work collaboratively.</li><br /><li>Ability to manage multiple priorities and meet deadlines.</li><br /></ul><br /><h3>Preferred</h3><br /><ul><br /><li>Experience with hospital/healthcare delivery systems, financial forecasting, value based contracting and saving/loss projection modeling.</li><br /><li>Experience working in reimbursement, value-based programs or managed care.</li><br /><li>Python/SPSS, Tableau or other visualization software experience.</li><br /></ul><br /><p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</p><br /><p>We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.</p><br /><p>As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.</p><br /><p>If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.</p><br />#J-18808-Ljbffr

Requirements

• DO
• PA
• Epic
• Patient care
• Clinical
• Emr

Description

<p>Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health?</p><p>Exemption Status: Exempt Hiring Range: $75,379.20 - $135,699.20 (based on a full time schedule of 40 hours per week). Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.</p><p>Schedule Details: Monday through Friday Scheduled Hours: 8 Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 40 Cost Center: 99940 - 5822 Performance Reporting This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.</p><p>Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.</p><p>Reporting to the Manager of Value Based Care Financial Performance, the Sr Value Based Programs Financial Analyst is a key subject matter expert responsible for advanced financial, utilization, and healthcare data analysis supporting value-based programs. The role analyzes claims, financial, clinical, and statistical data to evaluate total medical expense (TME), utilization trends, risk adjustment, cost drivers, and value-based contract performance while ensuring data accuracy. The Sr Financial Analyst develops actionable insights, executive-ready reporting, financial projections, savings/loss analyses, and performance forecasts, and works with actuarial partners to develop, evaluate, and interpret savings/loss projections and financial forecasts supporting value-based programs. This position works closely with the Office of Clinical Integration (OCI) leadership, analytics, finance, and operational team to translate complex data into clear recommendations that improve value-based program financial performance.</p><h3>Major Responsibilities:</h3><ul><li>Leads the development and refinement of financial reports, executive summaries, and dashboards to track the performance of value-based programs.</li><li>Reviews and enhances existing reports, procedures, and systems to optimize reporting processes and ensure accuracy.</li><li>Prepares analytic reports to summarize total medical expenses (TME), utilization trends, risk adjustment data, value-based contract performance, and cost drivers to help identify areas for improvement.</li><li>Track performance against financial targets, conduct variance analyses, and recommend actionable solutions.</li><li>Develop financial projections, financial modeling, gainsharing calculations, and, under guidance, collaborate with actuarial partners on saving/loss projections, forecasting assumptions, and financial models supporting value-based programs.</li><li>Perform ad hoc analyses, feasibility studies, and market evaluations for special projects, and strategies initiatives.</li><li>Presents findings and analyses as needed for various ACO and UMMH committees.</li><li>Works with Data Scientists and other team members to ensure accurate and timely financial/utilization reporting, leveraging clinical data from EMR systems, claims data, and other sources.</li><li>Provides the data teams with the specifications for new metrics and reporting needs.</li><li>Ensures all work is fully documented and project specifications are created following the analytics team standards, oversee documentations from junior analysts.</li><li>Mentor junior analysts and provides guidance on analytical tools and techniques.</li></ul><h3>Position Qualifications:</h3><ul><li>License/Certification/Education: Required: Master’s degree with a major or concentration in Health Care Administration, Math, Data Science, Economics, Finance, or related field.</li><li>Experience/Skills: Required: Minimum of 5 years of relevant work experience in healthcare finance, value-based care analytics, managed care analytics, or healthcare analytics. Excellent analytical and presentation skills. Familiarity with healthcare data systems, including EMR platforms (e.g. Epic/Clarity) and claims data A working knowledge of computer-aided data analysis, financial forecasting, and value-based program performance analytics (e.g., including TME, utilization, risk management, and shared savings concepts). Advanced Microsoft Excel and PowerPoint skills Strong attention to detail, good communication skills, and ability to work collaboratively. Ability to manage multiple priorities and meet deadlines.</li><li>Preferred: Experience with hospital/healthcare delivery systems, financial forecasting, value based contracting and saving/loss projection modeling. Experience working in reimbursement, value-based programs or managed care. Python/SPSS, Tableau or other visualization software experience.</li></ul><p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.</p><p>As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.</p><p>If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.</p><p>At UMass Memorial Health, everyone is a caregiver. No matter their responsibilities or title, every employee or “caregiver” fills an important role for our patients and their families every day. Who is a caregiver? It’s not just the person who delivers the care. It’s all the people who make it work … and make it better. Caregivers give everything that helps patients heal, from expertise to extra attention. They give clean, comfortable rooms. Fast, accurate answers. And an easier, less stressful experience. They give warm, reassuring smiles, and helping hands. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, our community and each other. And everyone, in their own unique way, plays an important part, every day.</p><br />#J-18808-Ljbffr

Requirements

• RN
• DO
• PA
• Epic
• Patient care
• Clinical

Description

<p>Our Commercial Lines team is currently seeking a <b>Senior Business Analyst</b> in our Worcester, MA location. Position is eligible for Hybrid/Flex work arrangement or remote location. This is a full-time, exempt role.</p><h3>POSITION OVERVIEW:</h3><p>Incumbents serving in the Business Analysis job family are responsible for the collection, development, analysis, documentation, and communication of business needs and requirements. Throughout an assignment, Business Analysts may act like a liaison while they interface and work collaboratively with technology and business organizations. Business Analysts usually assess the needs of the assignment by directly interacting with management, leadership, technology, the business and the customer. Business Analysts are also expected to use their working understanding of information systems, business operations, and processes to analyze requirements, develop specifications, story-boarding and prototyping to facilitate the design of integrated solutions. Their knowledge of business analysis, business processes and project methodologies is applied to all of their assignments. Incumbents in this job family must have a solid understanding of their business partners existing business processes, the key drivers and measures of success for the business, and the short and long-term direction of the business and technology. They assess the needs of a business partner through direct interaction, and look for opportunities to develop and grow the business through effective use of technology. They take a broad perspective to determine how solutions will impact existing work processes and systems, and how to manage the integration. Incumbents must be innovative in identifying, proposing and executing solutions, negotiating requirements across multiple partners or departments, and must have an understanding of project scope management and prototyping. Business Analysts should have a high-level understanding of the overall IT architecture in order to understand the issues and implications of proposed system and hardware solutions.</p><h3>SENIOR BUSINESS ANALYST PROJECT COMPLEXITY:</h3><ul><li>Performs work across multiple initiatives and processes.</li><li>Supports and/or leads highly complex business/technical processes or multiple products, requiring design or integration of technical solutions across multiple departments or lines of business.</li><li>Serves primarily as a subject matter expert and may lead projects of large scope and moderate to high complexity.</li><li>Works independently and leverages resources when needed. Has an understanding of and an ability to apply knowledge of multiple technical business systems.</li></ul><h3>IN THIS ROLE, YOU WILL:</h3><ul><li>Providing technical expertise across business functions, understanding the relationship between the business and the data and technology that support the business or product.</li><li>Responsible for managing the collection, analysis, documentation and coordination of multiple business and/or technical requirements which may include, but is not limited to: Facilitating planning sessions with multiple business partners to improve business processes or products Involves using and improving information systems.</li><li>Establishing relationships with one or more business partners by demonstrating expert knowledge of business processes/drivers and technical systems, being proactive, and managing the development and implementation of innovative solutions.</li><li>Providing technical coaching and mentoring to less experienced team members.</li><li>Proactively researches and applies Best Practices to technology solutions for areas of expertise.</li><li>Acts as a resource to less experienced personnel in the application and execution of Best Practices.</li><li>Recommending improvements to Best Practices procedures.</li><li>Working with business partners to define needs to align with business priorities and assess impact on other business processes.</li><li>Leading requirements gathering sessions to identify and articulate needs/requirements i.e. JAD sessions, story-boarding.</li><li>Advising business partners on options, technical limitations, risks and cost vs. benefits and ensuring a structured requirements process for the business is adhered to.</li><li>Leading the development, of structured requirements gathering through various techniques i.e. JAD and storyboarding for the design and implementation of solutions.</li><li>Overseeing the documentation of requirements.</li><li>Participating in the development of prototypes.</li><li>May be accountable for a portion of a project plan in collaboration with project managers, from requirements phases through design, testing, implementation and maintenance.</li><li>Acts as a resource to less experienced personnel in developing and executing test/use cases.</li><li>Defining when to employ automation and determining impact.</li><li>Identifies, recommends and may approve improvements when appropriate.</li><li>Participates, facilitates and leads project meetings/sessions.</li><li>May act as a resource in the design, development, and execution of complex reports and/or report requirements.</li><li>Identifies and recommends improvements when appropriate.</li><li>May analyze and provide production support for more complex or escalated issues.</li><li>Partners with technology development to provide a solution.</li><li>Seeks guidance from more experienced resources when needed.</li><li>May provide support through the warranty period.</li></ul><h3>TYPICAL EDUCATION &amp; EXPERIENCE:</h3><ul><li>Typically requires seven to ten years of relevant technical and business work experience.</li><li>Requires /in-depth knowledge of business operations, requirements processing, business modeling concepts, information systems and project life-cycle knowledge, and business process development.</li><li>Knowledge of Industry Business Analysis Best Practices preferred.</li><li>Bachelor’s degree in related field specialized training, certification or equivalent work experience.</li></ul><h3>CRITICAL COMPETENCIES:</h3><ul><li>Analytical Thinking: Applies analytical techniques, e.g., separating a complex whole into its parts or elements to resolve problems or issues.</li><li>Communication for Results: Expresses technical and business concepts, ideas, feelings, opinions, and conclusions, so that others understand or are persuaded to act. Creates an environment that encourages and values the opinions of others and promotes sharing of information and ideas.</li><li>Conceptual Thinking: Synthesizes facts, trends, inferences, and key issues and/or themes in complex situations Recognizes patterns and relationships between apparently unrelated entities or situations consulting: Uses professional or technical expertise to advise, intervene, and/or influence a customer or internal partner over whom there is no direct authority.</li><li>Information Seeking: Thoroughly investigates and researches multiple sources to expose details and complete information about resources, issues, and problems and so forth Involves in-depth research, asking probing questions and transcending surface issues.</li><li>Innovation: Motivated to improve organizational performance through the introduction of new ideas, methods, processes, products, services, and so forth develops new ways of looking at a situation.</li><li>Mentoring/Developing Others: Shares knowledge, skills or expertise with others; coaches others. Encourages and rewards learning, growth, etc., in others. Creates an environment where employee ownership of self-development is encouraged supports continual development of staff through assignments, coaching, and training.</li><li>Relationship Building: Understands the importance of developing and maintaining cooperative relationships with others at all levels of the organization by making others feel their concerns and contributions are important builds positive relationships with others to accomplish organizational goals.</li><li>Self-Management: Effectively plans and organizes their work to achieve desired outcomes Demonstrates flexibility in applying different approaches to changing work demands is confident of own abilities to meet challenges and can maintain performance under stress seeks improvement through learning, development and feedback. Business Function Knowledge: An understanding of business functions and the corresponding strategies, benefits, risks, and costs that impact the business. Example business functions include: IT, marketing, sales, finance, HR, and engineering. Business</li><li>Operations Analysis: Analyzes the business impact of markets, trends, issues, technologies, economies, and competition applies that analysis to business issues and challenges.</li><li>Business Requirements Analysis: Thorough familiarity and understanding of the intricacies of a customer's business, e.g. function, processes, and operations. Understands and can delineate technical design requirements for supporting information systems.</li><li>Business Data Requirements Knowledge: Analyzes data requirements based on knowledge of client data needs, and defines the critical data components to be incorporated into information delivery vehicles.</li><li>Information Systems Knowledge: Maintains and applies specific knowledge of information systems elements (hardware, software, and network) and their application to business functions/processes.</li></ul><h3>PHYSICAL DEMANDS</h3><p>The physical demand described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>Ability to use a personal computer and other standard office equipment.</p><p>Ability to sit and/or stand for extended periods of time.</p><p>Ability to travel as necessary.</p><p>This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.</p><br />#J-18808-Ljbffr

Requirements

• RN
• DO
• PA

Benefits

• Training