Customer Success Jobs in Syracuse

Description

Looking for flexible work in your area? Shiftsmart is an app that connects you with short retail shifts at businesses like Circle K. This is a great opportunity if you're looking for flexible hours that fit your schedule, extra income, and...

Benefits

• Flexible hours

Description

Looking for flexible work in your area? Shiftsmart is an app that connects you with short retail shifts at businesses like Circle K. This is a great opportunity if you're looking for flexible hours that fit your schedule, extra income, and...

Benefits

• Flexible hours

Description

<h3>Job Description</h3><div>Job Description<div><p>At Kelly®, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a <strong>Call Center Representative</strong> (In Person) to work at a leading organization in East Syracuse, NY. With us, it’s all about finding the job that’s just right.</p>Salary/Pay Rate/Compensation: $18+/hourLocation: <p>This is an <strong>in-person/on-site</strong> position in East Syracuse, NY. This is not a remote opportunity.</p>Shift: <p>Training schedule: 8AM-4PM M-F. Following onboarding, a regular set day schedule will be provided. Availability for set schedule must be between 7AM and 8PM, and all team members must work either Saturday or Sunday. Must also be able to work on Thanksgiving, Christmas, and New Year's.</p>Assignment Type: Temp to HireImportant Location Note: This site is not on the bus route. Reliable transportation is required.Why you should apply to be Call Center Representative In Person Needed: <ul><li>Competitive pay rate of $18/hour</li><li>Opportunity to work with a well-established industry leader</li><li>Positive and supportive team environment</li><li>Full-time role with comprehensive on-the-job training</li><li>Temporary position with potential for permanent hire</li><li>Chance to make a real difference by assisting customers with vital needs</li></ul>What’s a typical day as Call Center Representative In Person Needed? You’ll be: <ul><li>Assisting customers with their needs via inbound and outbound calls</li><li>Scheduling technicians for service calls and resolving customer issues</li><li>Professionally handling incoming calls, assessing caller needs, and building trust and rapport</li><li>Providing accurate, relevant information using reference materials, databases, and AI tools</li><li>Recording details of all customer interactions and actions taken</li><li>Taking customer payments and ensuring issues are resolved thoroughly</li></ul>This job might be an outstanding fit if you: <ul><li>Have a high school diploma or equivalent (required)</li><li>Bring experience in customer service, preferably in a call center environment</li><li>Possess a friendly tone, positive attitude, and strong empathy for customers</li><li>Are willing to go the extra mile and are passionate about continuous improvement</li><li>Are comfortable using technology, databases, and AI tools to assist with customer inquiries</li><li>Enjoy working full-time and thrive in a team-focused, dynamic setting</li><li>Can work either Saturday or Sunday, be available between 7AM-8PM for set schedule after training, and are able to work on Thanksgiving, Christmas, and New Year's</li></ul>What happens next: <p>Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.</p><p>Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be Call Center Representative today!</p><br /><br /><div><div></div><div> As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. <br /><br /><p>Get a complete career fit with Kelly®.</p> You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. </div></div><br /><br /><div><div></div><div><p>About Kelly</p> Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. <br /><br /> Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. <br /><br /> Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice. </div></div></div></div>

Requirements

• RN
• DO
• PA

Benefits

• Dental
• Vision
• Retirement
• Training

Description

<h3>Job Description</h3><div>Job Description<div><p>Work Location:<br />1201 Kinne Street Gate 6/TR-5 Receiving<br />East Syracuse<br />NY<br />USA<br />13057-6300<br /><br />WORK - Onsite<br />no weekends<br />no overtime required<br />1 yr contract with Extensions</p><p>$19/hr pay rate ($20 pay rate for bilingual in Spanish)<br />Schedule is Monday to Friday, 8am - 5pm</p><p><br /><br />Manage large amounts of incoming calls Generate sales leads Identify and assess customers? needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers<br /><br />We are the number for 1800-Carrier. We serve all of North America, including Canada. Our customer base is end users of our equipment. We are considered ‘the factory’ and are the manufactures of heating a cooling equipment. We then sell the equipment to a distributor who sells to a dealer or contractor. The dealer or contractor installs it in the customer’s home. Instead of the homeowner reaching out directly to the dealer they will call Carrier for assistance. We will also get dealers looking for their distributor so they can obtain parts or technical support.<br /><br />What we help them with:<br />• Dealer referrals—getting a customer connected with a dealer that can provide sales or service we will warm transfer to a dealer<br />• Our number one goal is to get the homeowner connected with the dealer<br />• Provide customers with warranty information<br />• Product comparison<br />• Dealer referrals to distributors<br />• Act as a switchboard for the company- we use a database to help us refer customers to the appropriate department<br />• Customer complaints are triaged by Tier 1 and transferred to the Tier 2 representatives<br />• Agents are also responsible for triage of remote access or Wi-Fi capable products such as thermostats. Identify<br /><br />Requirements:<br />6+ months experience handling inbound calls in a call center environment<br />• Microsoft Office proficient<br />• Type 35-45 words per minute<br />• Excellent verbal and written communication skills</p></div>\nCompany Description<div><p>Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 40 years of experience investing in people and companies. We offer medical, dental, vision, life insurance options, 401(k), weekly pay, and more.</p><p>Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.</p></div></div><h3>Company Description</h3><div>Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 40 years of experience investing in people and companies. We offer medical, dental, vision, life insurance options, 401(k), weekly pay, and more.\r\n\r\nJohnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.</div>

Requirements

• RN
• DO
• PA
• Triage

Benefits

• Dental
• Vision

Description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Looking for a role where your consultative sales...

Description

Amazon delivery partner opportunity – Earn $21.00 - $26.50/hr What is Amazon Flex?It's simple! Use your vehicle and smartphone to earn extra money delivering with a brand you trust. With Amazon Flex, you...

Requirements

• RN
• PA

Description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Looking for a role where your consultative sales...

Description

Looking for flexible work in your area? Shiftsmart is an app that connects you with short retail shifts at businesses like Circle K. This is a great opportunity if you're looking for flexible hours that fit your schedule, extra income, and...

Benefits

• Flexible hours

Description

IMMEDIATE OPENINGS! Come for a job and stay for a career! Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sector that helps keep America, and our economy, moving. Be part of a...

Requirements

• PA

Description

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune...

Requirements

• PA

Description

Hourly rate ranges from $18.00 - $18.25 per hour and is dependent upon qualifications and experience. Benefits include: New York Paid Sick Time, Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program. All Bonus and Pay...

Requirements

• DO
• PA

Description

McIntosh Box and Pallet is hiring for 1st Production Team Member to join our team in Bernhards Bay NY! We are looking for a technically skilled individual with excellent attention to detail to join out team as a 1st Shift...

Requirements

• RN
• PA

Description

FLEXIBLE SCHEDULE | HOME BASED WORK | CONTROL YOUR EARNINGS Workers Compensation/General Liability Insurance Premium Auditor $30 per billable hour base rate for audits conducted from home, with audits requiring travel paying up to $45 per billable...

Requirements

• RN
• PA

Description

Looking for flexible work in your area? Shiftsmart is an app that connects you with short retail shifts at businesses like Circle K. This is a great opportunity if you're looking for flexible hours that fit your schedule, extra income, and...

Benefits

• Flexible hours

Description

McIntosh Box and Pallet is hiring for 1st Production Team Member to join our team in Bernhards Bay NY! We are looking for a technically skilled individual with excellent attention to detail to join out team as a 1st Shift...

Requirements

• RN
• PA

Description

Looking for flexible work in your area? Shiftsmart is an app that connects you with short retail shifts at businesses like Circle K. This is a great opportunity if you're looking for flexible hours that fit your schedule, extra income, and...

Benefits

• Flexible hours

Description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Looking for a role where your consultative sales...

Description

Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Customer service representative agent experience not required.<br />Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists<br />Our company is seeking individuals to participate in National &amp; Local Paid Focus Groups, Clinical Trials, and Market Research assignments.<br />With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.<br /><br />Compensation:<br />* $75-$150 (per 1 hour session)<br />* $300-$750 (multi-session studies)<br />Job Requirements:<br />* Show up at least 10 mins before discussion start time.<br />* Participate by completing written and oral instructions.<br />* Complete written survey provided for each panel.<br />* MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.<br />Qualifications:<br />* Must have either a smartphone with working camera or desktop/laptop with webcam<br />* Must have access to high speed internet connection<br />* Desire to fully participate in one or several of the above topics<br />* Ability to read, understand, and follow oral and written instructions.<br />* Customer service representative agent experience is not necessary.<br />Job Benefits:<br />* Flexibility to take part in discussions online or in-person.<br />* No commute needed should you choose to work from home remotely.<br />* No minimum hours. You can do this part-time or full-time<br />* Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.<br />* You get to review and use new products or services before they are released to the public.<br />You must apply on our website and complete a set of questionnaire to see if you qualify.<br />This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Requirements

• RN
• DO
• PA
• Clinical

Benefits

• Pto
• Remote work
• Work from home

Description

Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Call Center Representative Agent experience not required.<br />Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists<br />Our company is seeking individuals to participate in National &amp; Local Paid Focus Groups, Clinical Trials, and Market Research assignments.<br />With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.<br /><br />Compensation:<br />* $75-$150 (per 1 hour session)<br />* $300-$750 (multi-session studies)<br />Job Requirements:<br />* Show up at least 10 mins before discussion start time.<br />* Participate by completing written and oral instructions.<br />* Complete written survey provided for each panel.<br />* MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.<br />Qualifications:<br />* Must have either a smartphone with working camera or desktop/laptop with webcam<br />* Must have access to high speed internet connection<br />* Desire to fully participate in one or several of the above topics<br />* Ability to read, understand, and follow oral and written instructions.<br />* Call center representative agent experience is not necessary.<br />Job Benefits:<br />* Flexibility to take part in discussions online or in-person.<br />* No commute needed should you choose to work from home remotely.<br />* No minimum hours. You can do this part-time or full-time<br />* Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.<br />* You get to review and use new products or services before they are released to the public.<br />You must apply on our website and complete a set of questionnaire to see if you qualify.<br />This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Requirements

• RN
• DO
• PA
• Clinical

Benefits

• Pto
• Remote work
• Work from home

Description

<h5>Customer Service Representative </h5><p>Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team. </p><p>The Customer Service Representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with customers, pilots, and team members within the customer service department. </p><p>Responsibilities and Duties </p><ol> <li>Greet customers in a friendly, professional manner </li><li>Provide concierge services to pilots and customers including making reservations as required </li><li>Invoicing for services rendered to customers and pilots </li><li>Record customer preferences in Million Air CSI system </li><li>Proactive preparation for all incoming aircraft </li><li>Provides timely feedback to the company regarding service failures or customer concerns </li><li>Partner with line service team to meet and exceed customer's service expectations </li><li>Keep hospitality bar stocked with snacks and beverages </li><li>Maintain neat work area at all times to include front desk, lobby, and all FBO amenities </li></ol> <p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </p><p>Competencies </p><ol> <li>Customer focus- naturally outgoing/extroverted </li><li>Communicate with customers and employees in person, on phone, and through radio communications </li><li>Strong computer skills including Microsoft office products and point of sale programs </li><li>Basic mathematical knowledge </li><li>Must be able to operate a motor vehicle and be insurable by Company insurance policy </li><li>Bi-lingual preferred </li></ol> <p>Reporting Relationship </p><p>This position reports to the Customer Service Manager </p><p>Work Environment </p><p>This position operates in a professional environment, which may include exposure to all types of weather conditions and direct contact with both moving and non-moving aircraft. </p><p>Physical Demands </p><ol> <li>Must be able to lift 25 pounds </li><li>Stand to greet customers during verbal exchanges, walk throughout the facility to interact with customers </li><li>Possible exposure to hazardous noise levels, chemicals, fumes, and machinery </li></ol> <p>Position Type and Expected Hours of Work </p><p>This is a non-exempt position. </p><p>This position includes shift work which requires working evenings and weekends, and on scheduled company holidays. </p><p>Travel </p><p>No travel is expected for this position. </p><p>Education, Experience, and Eligibility Qualifications </p><ol> <li>Customer service experience preferably in the service industry </li><li>High School Diploma or equivalent </li><li>Entry level position </li><li>Ability to work evenings weekends, and holidays </li><li>Acceptable driving record </li><li>Zero tolerance drug free employer includes pre-employment and random screening </li></ol> <p>Pay Rate </p><p>$18.50 per hour (Flexibility in Starting Hourly Wage Based on Previous Aviation Experience) </p><p>Benefits </p><p>Our comprehensive package includes a matching 401k program, Paid Time Off (PTO), and Medical, Dental, and Vision coverage. We value your hard work and offer performance-based bonuses. </p><p>AAP/EEO Statement </p><p>Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled </p><p>Other Duties </p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. </p>

Requirements

• RN
• DO
• PA

Benefits

• Dental
• Vision
• 401k
• Pto