Data Science Jobs in Syracuse

Description

<p><strong>Join Strides ABA and thrive as a BCBA-</strong></p><p><br /><strong>Position Overview:</strong></p><ul><li><p><strong> </strong>We are seeking a dedicated <span>Board-Certified Behavior Analyst (BCBA) to join our growing team. As a BCBA, you will make a meaningful impact while receiving strong clinical support and opportunities for growth. The ideal BCBA is passionate about helping children succeed, values collaboration, and is committed to excellence. If you are a BCBA looking for a rewarding career, we'd love to connect with you. Join Strides ABA and thrive as a BCBA!</span></p><p></p></li></ul><p><strong>Key Responsibilities:</strong></p><ul><li><p>Conduct assessments and develop individualized treatment plans.</p></li><li><p>Oversee and implement evidence-based ABA interventions.</p></li><li><p>Monitor client progress and update treatment plans as needed.</p></li><li><p>Collaborate with families, caregivers, and clinical team members.</p></li><li><p>Supervise RBTs weekly, providing training and guidance on ABA goal implementation.</p></li><li><p>Provide training and support to families and caregivers on implementing behavior strategies at home.</p></li><li><p>Maintain accurate documentation and ensure compliance standards.</p></li><li><p>Stay current with best practices in behavior analysis.</p><p></p><p><strong>Qualifications:</strong></p></li><li><p>Board Certified Behavior Analyst (BCBA) certification required.</p></li><li><p>NY Licensed Behavior Analyst (LBA) required.</p></li><li><p>Medicaid credentialing in New York preferred.</p></li><li><p>Experience working with children in ABA, clinical, or in-home settings.</p></li><li><p>Strong assessment, treatment planning, and behavior analytic skills.</p></li><li><p>Knowledge of special education requirements and behavioral health practices.</p></li><li><p>Ability to maintain accurate documentation and HIPAA compliance.</p></li><li><p>Excellent communication, collaboration, and interpersonal skills.</p></li><li><p>Compassionate, patient, and committed to helping children achieve meaningful outcomes.</p><p></p></li></ul><p><strong>Benefits:</strong></p><ul><li><p>Flexible schedule</p></li><li><p>Professional development assistance.</p></li><li><p>Part-time and full-time opportunity available.</p></li><li><p></p><p><strong>Pay Rate:</strong></p></li><li><p>Hourly rate $85-$100 (based on experience)</p></li><li><p>After full time employment of 25 hours a week for 4 months, may consider salary</p></li></ul><p> </p><p><strong>If you meet the qualifications above and are passionate about helping children thrive, we'd love to hear from you.</strong></p>

Requirements

• DO
• PA
• Clinical
• Treatment plan
• Hipaa

Benefits

• Professional development
• Training

Description

<p><strong>Join Our Nationwide Telehealth Team at United Care ABA!</strong></p><p></p><p><strong>As Medicaid funding drops, most are stepping back. We're stepping up.</strong><br /><strong>Help us make sure no child is left behind — no matter the zip code or pay rate.</strong></p><p>At United Care ABA, we’re calling on <strong>BCBAs across the country</strong> to help us serve <strong>New York’s most vulnerable families</strong> — children who rely on Medicaid-funded ABA services.<br />With <strong>current and upcoming Medicaid rate cuts</strong>, many companies are walking away. Entire communities are being left without access to care.</p><p><strong>We are doing the opposite.</strong><br /><br />We are accepting <strong>every child and family</strong> being told, <em>“We can’t serve you anymore.”</em></p><p>If you're a BCBA who believes that <strong>care should never be optional</strong>, and you're open to embracing <strong>a leaner, more purposeful model</strong>, we want to work with you.</p><p></p><p><strong>Why United Care ABA?</strong></p><p>We are not business-as-usual. Our model is <strong>flexible, ethical, and impact-first</strong> — designed to sustain care even in the face of funding cuts.</p><p></p><p><strong>What we offer:</strong></p><ul><li><p><strong>100% Telehealth Caseloads</strong> — serve families in NY from anywhere in the U.S.</p></li><li><p><strong>Flexible Schedules</strong> — build a part-time caseload that fits your life</p></li><li><p><strong>True Mission-Driven Work</strong> — provide care where others are pulling out</p></li><li><p><strong>Supportive Clinical Team</strong> — mentorship, collaboration, and regular check-ins</p></li><li><p><strong>CEU Support &amp; Growth Opportunities</strong> — because we still invest in our people</p><p></p></li></ul><p><strong>? What We Provide to Support You:</strong></p><p>We know that stepping into lower-paying Medicaid work is a decision made from <strong>purpose, not convenience</strong>. That’s why we provide <strong>real infrastructure</strong> to help you succeed — clinically, professionally, and personally.</p><p></p><p></p><p><strong> Mentorship and Clinical Guidance</strong></p><ul><li><p>Ongoing mentorship from senior leaders with 25+ years of field experience</p></li><li><p>Expert consultation available for complex cases, ethics, and program decisions</p></li><li><p>Peer collaboration with seasoned BCBAs across regions</p></li></ul><p></p><p><strong>Resources for High-Quality Programming</strong></p><ul><li><p>Robust goal banks and treatment plan frameworks (e.g., Errorless Learning templates)</p></li><li><p>Our proprietary Learning Tree System including:</p><ul><li><p>Early Session Success Guides</p></li><li><p>Session-flow templates</p></li><li><p>“All About Me” client insights</p></li><li><p>Embedded pairing goals and real-time data tools</p></li></ul></li></ul><p></p><p><strong>Continuing Education and Professional Growth</strong></p><ul><li><p>Free CEUs twice monthly (ethics, supervision, clinical topics)</p></li><li><p>Bi-monthly “Hot Topics in ABA” discussion groups</p></li><li><p>Monthly interdisciplinary forums to broaden your skills and network</p><p><strong>Strong Team and Training Infrastructure</strong></p><ul><li><p>RBTs are trained and field-ready before assignment</p></li><li><p>Access to a digital library of assessments, program materials, and training content</p></li><li><p>A culture of collaboration, clinical creativity, and evidence-based practice</p></li></ul></li></ul><p><strong>Community and Peer Collaboration</strong></p><ul><li><p>Active BCBA team chat for real-time sharing, troubleshooting, and celebrating wins</p></li><li><p>Clinician-to-clinician support across time zones and caseload types</p></li><li><p>A professional culture grounded in respect, openness, and growth</p></li></ul><p><strong>Long-Term Practice Readiness</strong></p><p>We equip every BCBA to:</p><ul><li><p>Deliver high-quality, ethical, client-centered care</p></li><li><p>Communicate with clarity and professionalism</p></li><li><p>Grow into leadership roles within our organization</p></li><li><p>Build a sustainable, rewarding career in behavior analysis</p><p></p></li></ul><p><strong>What We’re Looking For in a BCBA:</strong></p><ul><li><p>Active BCBA Certification</p></li><li><p>Comfortable with telehealth-based ABA delivery</p></li><li><p>Willing to work at reduced rates to preserve access to care</p></li><li><p>Strong sense of ethics and professional responsibility</p></li><li><p>A heart for <strong>serving the underserved</strong>, not just clocking hours</p><p></p></li></ul><p><strong>Your Role Will Include:</strong></p><ul><li><p>Conducting assessments and writing treatment plans</p></li><li><p>Providing direct telehealth-based ABA services</p></li><li><p>Training caregivers and collaborating with clinical support</p></li><li><p>Ensuring documentation and compliance standards are met</p></li><li><p>Participating in virtual team meetings and mentorship</p></li><li><p></p></li></ul><p><strong>Why Now? Why You?</strong></p><p>Because <strong>thousands of children</strong> are about to lose care — and we believe they still deserve it.<br />United Care ABA is building a model that survives rate cuts by focusing on what matters: <strong>people, not profits</strong>.</p><p>We’re not looking for BCBAs chasing the highest offer — we’re looking for those who want to make the <strong>highest impact</strong>.</p><p></p><p><strong>Ready to Make a Difference?</strong></p><p>Apply today and join a community of BCBAs committed to ensuring that ABA doesn’t disappear where it’s needed most.</p><p><br /></p>

Requirements

• RN
• DO
• PA
• Clinical
• Treatment plan

Benefits

• Vision
• Training

Description

Position summary ...

Description

<p></p><p>We are currently hiring an Environmental Analyst, Scientist, or Engineer in our Environmental Division in our Rochester or Syracuse office. </p> <p>This position will support Air Permitting projects and have the opportunity to support a variety of environmental and compliance projects. This role will require a combination of field and office work. You have an opportunity to join a growing Air Permitting program as well as a dynamic team working on large, technically engaging, and impactful projects. </p> <p>A successful candidate will be tasked with various Air Permitting-related tasks including field inspections, application preparation including calculations and associated reviews, and annual and semi-annual reporting as well as report writing. </p> <h3>Responsibilities </h3> <ul> <li>Field inspections </li> <li>Air Permit application development </li> <li>Report development </li> </ul> <h3>Qualifications </h3> <ul> <li>0-3 years of experience required/preferred </li> <li>BS in Environmental Science or Engineering preferred </li> <li>MS Office Suite </li> <li>Strong communication skills </li> </ul> <p>Salary Range: $23 - $27 per hour </p> <p>The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. </p> <h3>Benefits </h3> <ul> <li>Flexible Work Schedule </li> <li>Health/Dental Insurance </li> <li>401k Plan with Employer Match </li> <li>Paid Parental Leave </li> <li>Short &amp; Long Term Disability </li> <li>Profit Sharing </li> <li>Paid Time Off </li> <li>Leadership Development Program </li> <li>Fitness Reimbursement </li> <li>Tuition Reimbursement </li> <li>Referral Bonus Program </li> <li>Wellness Program </li> <li>Team Building Events </li> <li>Community Service Events </li> </ul> <p>LaBella is committed to facilitating a culture where diversity, equity, and inclusion are respected, valued, and celebrated by implementing thoughtful, practical, and innovative strategies that support our employees and serve the communities in which we reside. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. </p> <p>LaBella Associates does not accept unsolicited resumes from recruiting professionals or agencies, nor do we accept resumes from any source that does not reference a specific, open position. LaBella Associates will not be responsible for any fees arising from the use of resume submitted by recruiting professionals or agencies that do not have a current placement fee agreement with LaBella Associates. All initial communication with recruiting professionals or agencies must go through human resources. </p> <p></p> #J-18808-Ljbffr

Requirements

• DO
• PA

Benefits

• Dental
• Vision
• 401k
• Wellness

Description

<p>Perioperative Clinical Data Analyst<br />Location: Syracuse<br /><br />Position type: Full-time<br /><br />Opening on: Apr 6 2026<br /><br />Department: Perioperative Services Admin — State of New York<br /><br />Job code: 87895 | UUP (State University Professional Services Unit)<br /><br />Job Summary<br />The Perioperative Clinical Data Analyst will provide analytical/clinical support and report writing for all business and quality-related activities within Perioperative Services, including budget preparation, financial processing and tracking, and monthly Perioperative statistics. Serve as liaison with the other perioperative managers. Work with EPIC system managers and perioperative managers to ensure that the data tracked is accurate. Provide support for data extraction and interpretation, and report building within EPIC, Kronos, Business Objects, Tableau, and other platforms as determined based on work being done.<br /><br />Minimum Qualifications<br /><br />NY licensed/registered RN (or eligible), Bachelor’s degree in Nursing and a minimum of three years in perioperative nursing. Excellent written, oral communication, and organizational skills and strong problem-solving abilities required. CPR-BLS certification required by time of appointment.<br /><br />Preferred Qualifications<br /><br />Master’s degree in Nursing. Excellent written and verbal communication skills and ability to interface and influence at all levels in the organization. Excellent interpersonal, presentation, and facilitation skills. Strong experience with EPIC, Microsoft Office products, and other healthcare technology platforms. Experience collaborating with IT on healthcare technology solutions. Master’s degree in Nursing Informatics preferred.<br /><br />Work Days<br />Monday-Friday, Days<br /><br />#J-18808-Ljbffr</p>

Requirements

• RN
• DO
• PA
• Bls
• Epic
• Clinical

Description

<p></p><h3>Senior Business Analyst </h3> <p><b>Job #: </b> </p> <p><b>Location: </b> Syracuse, NY </p> <p><b>Pay Range: </b> $65,000 - $95,000 </p> <p><b>Hours: </b> Standard University business hours (8:30am - 5:00pm academic year, 8:00am - 4:30pm summer). Hours may vary based on operational needs. </p> <p><b>Job Type: </b> Full Time </p> <p>The Senior Business Analyst at IVMF / Division of Strategic Initiatives and Innovation serves as the critical bridge between program operations and technology teams, owning the intake, prioritization, and translation of business needs across the organization. This role establishes standardized business processes and data collection practices, leads cross‑functional requirements gathering, and serves as the single point of coordination for technology requests creating stability for technical teams while ensuring stakeholders receive responsive, well‑planned solutions. </p> <h3>Education and Experience </h3> <ul> <li>Bachelor's degree in business administration, Computer Science, Information Systems, or related field (or equivalent work experience). </li> <li>5+ years as a Business Analyst, Business Systems Analyst or similar role. </li> <li>Demonstrated experience standardizing business processes across multiple departments or programs. </li> <li>Experience with requirements gathering, documentation, and translating business needs into technical specifications. </li> <li>Experience facilitating cross‑functional workshops and building stakeholder consensus. </li> <li>Strong background in data analysis, reporting requirements, and establishing data quality standards. </li> <li>Experience with enterprise CRM platforms (Salesforce or Microsoft Dynamics 365 preferred) and working knowledge of system development lifecycle. </li> <li>Proficiency with collaboration tools such as JIRA, Confluence, Smartsheet, or similar. Proven ability to manage multiple priorities in a fast‑paced, distributed environment. </li> <li><b>Preferred: </b> </li> <li>Nonprofit, veteran‑serving, higher education, or mission‑driven organization experience. Knowledge of military‑connected populations, veteran transitions, or workforce development programs. </li> <li>Experience leading organizational change management initiatives. </li> <li>Familiarity with evaluation frameworks and program impact measurement. </li> </ul> <h3>Skills and Knowledge </h3> <ul> <li><b>Preferred Skills/Certifications: </b> </li> <li>Microsoft Certified: Dynamics 365 Fundamentals, or Microsoft Power Platform Functional Consultant. </li> <li>CBAP (Certified Business Analysis Professional) or similar Lean Six Sigma or process improvement certification. Change management certification (Prosci, ACMP, or similar). </li> <li>Awareness of Artificial Intelligence (AI)/Machine Learning (ML) applications in business processes, including AI‑assisted data quality, document processing, or intelligent routing. </li> <li><b>Technical Knowledge/Skills: </b> </li> <li>Expert facilitation and stakeholder management skills. </li> <li>Strong analytical and problem‑solving capabilities. </li> <li>Excellent written and verbal communication skills. </li> <li>Ability to translate between business and technical language. </li> <li>Process mapping and documentation expertise. </li> <li>Data analysis and quality assessment skills. </li> <li>Proficiency with Microsoft 365 suite, including Excel and Visio; familiarity with Power Platform tools (Power Automate, Power BI, Power Apps) a plus. </li> <li>Familiarity with integration platforms, workflow automation tools, and API‑based system connectivity. </li> </ul> <ul> <li><b>Balance of Qualifications: </b> </li> <li>Project management experience: PMP, Agile, or similar certificates. </li> </ul> <h3>Responsibilities </h3> <h3>Requirements Coordination &amp; Business Process Standardization </h3> <ul> <li>Serve as the primary intake point for technology and system enhancement requests and modernization initiatives across all departments within the unit, triaging and prioritizing based on organizational strategy and resource capacity. </li> <li>Lead discovery sessions, workshops, and stakeholder interviews to document current‑state business processes and identify improvement opportunities. </li> <li>Establish and maintain standardized business processes for data collection, workflow management, and program operations across geographically distributed teams. </li> <li>Develop and enforce requirements documentation standards, ensuring all requests include clear business justification, success criteria, and stakeholder sign‑off before technical work begins. </li> <li>Create and maintain a centralized requirements backlog, providing visibility to leadership and technical teams on upcoming priorities and resource demands. </li> <li>Work with senior leadership team and data solutions team to inform prioritization decisions and align technology investments with organizational objectives. </li> <li>Translate business needs into clear user stories, functional specifications, and acceptance criteria for technical teams. </li> </ul> <h3>Stakeholder Engagement, Change Management &amp; Documentation </h3> <ul> <li>Build and maintain trusted advisor relationships with program directors, operations leaders, and evaluation staff to ensure ongoing alignment between business needs and technology capabilities. </li> <li>Lead change management initiatives for new processes, standards, and system implementations, ensuring stakeholders understand impacts and are prepared for transitions. </li> <li>Facilitate cross‑functional working sessions to resolve conflicting requirements and build consensus on shared solutions. </li> <li>Develop and deliver training on business processes and system usage to drive adoption and capability building across departments. </li> <li>Communicate proactively with technical teams about upcoming requirements, timeline expectations, and priority shifts. </li> <li>Create and maintain comprehensive documentation including process flows, requirements specifications, workflow diagrams, and data flow maps. </li> <li>Document business requirements (BRD) and functional requirements (FRD) that provide technical teams with clear, stable specifications. </li> <li>Establish and continuously improve BA processes, templates, and documentation standards to ensure consistency and scalability. </li> </ul> <h3>Data Standards Implementation &amp; System Quality </h3> <ul> <li>Partner with Evaluation team to translate data standards and definitions into system configurations, ensuring the CRM and other platforms capture data consistently across programs. </li> <li>Create and maintain system‑level documentation including field definitions, data dictionaries, and metadata that align with evaluation frameworks. </li> <li>Work with program teams to implement standardized data collection practices in technology platforms, closing gaps between intended standards and actual system usage. </li> <li>Monitor data quality within systems and coordinate with stakeholders to remediate issues at the point of entry. </li> <li>Support audit remediation efforts by documenting data flows, system controls, and integration points. </li> </ul> <h3>Solution Validation &amp; Quality Assurance </h3> <ul> <li>Lead user acceptance testing (UAT) planning and execution, ensuring solutions meet documented business requirements. </li> <li>Validate that implemented solutions align with acceptance criteria and business objectives before deployment. </li> <li>Gather and document user feedback to inform continuous improvement. </li> <li>Support troubleshooting by providing business context to technical team. </li> <li>Other duties as assigned. </li> </ul> <p><b>Equal‑Opportunity Statement: </b> Syracuse University is an equal‑opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities. </p> <p></p> #J-18808-Ljbffr

Requirements

• RN
• DO
• NP
• PA

Benefits

• Vision
• Training

Description

<p>NPAworld is seeking an Investment Operations Analyst in Syracuse, NY. This pivotal role focuses on supporting investment operations, quarterly reporting, and trade settlements. </p><p>The ideal candidate will have 4-6 years of experience in investment operations and be adept at managing large data sets. A BA/BS in Financial Management is required, along with familiarity in Fixed Income and Alternative asset classes. </p> #J-18808-Ljbffr

Requirements

• RN
• NP
• PA

Description

<p></p><h3>Description </h3> <p>At Equitable, we help clients secure their financial well‑being so they can pursue long and fulfilling lives – a mission we’ve honed since 1859. </p> <p>Corporate Sourcing and Procurement (CSP) partners with business areas as trusted advisors and business facilitators, providing leading sourcing strategies, managing risk, and maximizing the total value returned from a diverse set of vendors. </p> <p>Equitable is looking for a Senior Vendor Management Analyst who will be a key member of the Vendor Management Program Office, a team within CSP. This role works collaboratively with team members on assigned Sourcing, Operations, and Vendor Management activities determined by continuous prioritization of business needs. </p> <h3>What You’ll Be Doing </h3> <ul> <li>Project‑manage annual critical vendor risk re‑assessments. </li> <li>Facilitate the vendor off‑boarding function and manage a portfolio of risk reviews. </li> <li>Support loading of contracts into the vendor management tool and pull contracts to support ad hoc inquiries. </li> <li>Coordinate information requests across departments, resolve issues and questions by investigating facts across various CSP systems. </li> <li>Document processes, draft inter‑ and intra‑departmental communications, and perform other duties as assigned. </li> <li>Work directly with business areas and risk stakeholders such as CISO, BCP, Privacy, and Records Retention to ensure timely and accurate processing of risk reviews. </li> <li>Use OneTrust, Smartsheet, and Ariba to manage vendor risk activities. </li> <li>Facilitate risk reviews on third‑party vendors depending on vendor type and criticality. </li> <li>Effectively project‑manage each risk review to meet contract due dates. </li> <li>Collaborate with risk Subject Matter Experts to ensure reviews and follow‑up are performed timely. </li> <li>Identify issues in the complete Business Area Risk Assessment and resolve them with the Business Area Vendor Manager. </li> <li>Support program maturation and monitor higher‑risk relationships, providing updates to management as required. </li> <li>Facilitate vendor off‑boarding and upload executed contracts with proper metadata into the Vendor Management tool. </li> </ul> <h3>Qualifications </h3> <p><b>Required Qualifications: </b> </p> <ul> <li>Associate’s degree in accounting, business, finance, or a related field. </li> <li>2+ years of vendor management or experience in the Insurance Industry. </li> <li>Project Management Skills – ability to meet deadlines, goals, and objectives within assigned time limits while maintaining work quality. </li> <li>Ability to work independently with minimum guidance from Management. </li> <li>Analytical ability to obtain and assess data to resolve issues. </li> <li>Ability to analyze information critically, assess assumptions, and raise concerns constructively as needed. </li> <li>Investigative curiosity and attention to detail. </li> </ul> <p><b>Preferred Qualifications: </b> </p> <ul> <li>General understanding of Sourcing &amp; Procurement. </li> <li>OneTrust Third‑party Risk Management module experience. </li> <li>Risk‑based mindset and approach. </li> </ul> <h3>Benefits </h3> <ul> <li>Hybrid work schedule with an on‑site presence of 2–3 days per week. </li> <li>Base salary range: $58,000 - $70,000, with additional performance‑based compensation. </li> <li>Spot bonuses and short‑term incentive compensation opportunities. </li> <li>Full range of benefits including medical, dental, vision, a 401(k) plan, and paid time off. </li> </ul> <h3>Equal Employment Opportunity Statement </h3> <p>Equitable is committed to providing equal employment opportunities to employees, applicants, and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information, or any other class protected by federal, state and local laws. </p> <p>Equitable participates in the E‑Verify program. If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position, please contact Human Resources at (212) 314‑2211 or email </p> <p></p> #J-18808-Ljbffr

Requirements

• RN
• DO
• PA

Benefits

• Dental
• Vision

Description

<p></p><p>We are currently seeking a Board-Certified Behavior Analyst (BCBA) to provide direct services through our Early Intervention (EI), Committee on Preschool Special Education (CPSE), our Committee on Special Education (CSE) programs and/or our private programs. Immediate part‑time or full‑time positions are available throughout New York through our Futures therapy program. Services may be provided in home‑based, school‑based, or center‑based settings or at Liberty POST locations. </p> <p>Liberty POST has offered its clients a range of high‑quality and individualized services since 1994. Backed by Liberty Resources Inc. and part of a large social services circle, originally POST was a speech‑language practice in Syracuse NY and has grown to provide a range of services throughout New York State and Indiana. We employ over 500 professionals in a variety of settings and offer a collaborative team approach to provide evaluation, direct therapy, and family education through child‑directed play. We are focused on the importance of a child’s natural learning environment, a family’s unique strengths and needs and the diverse population we serve. </p> <h3>Responsibilities </h3> <ul> <li>Create and develop programs at Futures including center‑based ABA, therapeutic summer camp, etc. </li> <li>Communicate with families and provide direction of services. </li> <li>Ensure fluent communication with the Director and Office Manager. </li> <li>Interview and hire new staff. </li> <li>Must be able to supervise and mentor the team (including Ots. PTs, Speech, Psych, and ABA). </li> <li>Provide clinical hours (a commitment of up to 6‑8 ABA cases is required). </li> <li>Provide direct/indirect supervision to behavioral therapists assigned to cases. </li> <li>Complete paperwork and performance evaluations during/after observations as required by BCBA. </li> <li>Design curriculum plans, review, and update on a regular basis. </li> <li>Design behavior intervention plans. </li> <li>Offer suggestions of incorporating individualized goals into family’s daily routine. </li> <li>Clinically review reports and session notes on a regular basis. </li> </ul> <h3>Qualifications/Requirements </h3> <ul> <li>Board Certified Behavior Analyst (BCBA) </li> <li>Minimum 2 years of experience as a BCBA </li> <li>BCBA State License in states that require licensed behavior analysts </li> <li>Experience in writing ABA Programs and supervising ABA Therapists </li> <li>Strong leadership and communication skills </li> <li>Must be self‑motivated, a team player, and exercise patience/professionalism </li> </ul> <h3>Benefits for this position </h3> <ul> <li>Health Insurance for FT positions </li> <li>Mentoring is offered to all providers </li> <li>CEU credits offered through ASHA, AOTA, APTA and CTLE </li> <li>Work with a team of professionals that care about making a difference </li> <li>Payment is biweekly and direct deposit is available </li> </ul> <p>Job Type: Part‑time, Full‑time </p> <p>Pay Rate: Starting at $40‑$55 per hour </p> <p>Liberty POST is an Equal Opportunity Employer and is committed to creating a diverse inclusive environment, offering equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws. </p> <p>Liberty POST is an Equal Opportunity Employer. </p> <p></p> #J-18808-Ljbffr

Requirements

• RN
• PA
• Clinical

Benefits

• Health insurance
• Vision

Description

About us<br />National Grid is hiring a Geographic Information Systems (GIS) Data Analyst for our Electric Data and Systems team department in Syracuse, NY.<br /><br />Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.<br /><br />To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.<br /><br />Job Purpose<br />Own the customer experience for National Grid's ArcGIS Online application which includes resolving issues, expanding capabilities, and driving product value with a goal of increasing staff productivity and adoption. Other tasks may include GIS mapping, spatial analysis, data pipeline development, and process documentation.<br /><br />Key Accountabilities<br /><br />Administer and provide end-user support for our electrical ArcGIS Online suite (IMAP):<br /><br />Maintain the active member directory as well as their ArcGIS Online roles.<br /><br />Proactively monitor the servers and systems that keep ArcGIS Online up and running.<br /><br />Triage and resolve technical and product questions submitted by the business and translate recurring support themes into prioritized improvement goals.<br /><br />Create and maintain customer-facing enablement documentation: onboarding guides, release notes, step-by-step playbooks, and responses to frequently asked questions.<br /><br />Oversee and mentor staff on data governance rules and data management best practices.<br /><br />Lead group training sessions, webinars, and 1:1 office hour meetings to accelerate adoption and showcase new features and tools.<br /><br />Perform spatial analyses using geoprocessing tools available in ArcGIS Pro and its extensions.<br /><br />Maintain an understanding of end-to-end data flows and relevant source systems as well as the data sets and associated schemas available through National Grid's centralized data repository.<br /><br />Build relationships with stakeholders to understand business needs and success criteria.<br /><br />Collaborate with stakeholders on asset data reporting needs.<br /><br />Proven experience working with diverse teams and individuals.<br /><br />Demonstrated customer service as well as verbal and written communication skills, including a proven ability to effectively communicate with peers and both technical and non-technical stakeholders.<br /><br />Qualifications<br /><br />Bachelor's Degree in Geography, Information Systems, Data Sciences, or Data Analytics is preferred. Associate's degree in a related field with similar work experience will be considered.<br /><br />Demonstrated analytical skills, problem solving, and decision-making capabilities.<br /><br />Proficient with computer applications, including relational databases, spreadsheets, and other general applications.<br /><br />Ability to prioritize tasks and work independently and effectively in a matrix environment.<br /><br />Experience working with GIS tools and spatial data systems is required:<br /><br />Esri ArcGIS Pro and ArcGIS Online are required.<br /><br />GE Smallworld GIS and Safe FME are a plus.<br /><br />Experience working with any of the following is highly desirable:<br /><br />Python<br /><br />Pandas<br /><br />SQL<br /><br />Microsoft PowerBI<br /><br />JavaScript or other web development frameworks<br /><br />Experience working with utility asset information as well as LiDAR and photogrammetry data is desirable.<br /><br />Ability to synthesize customer feedback into actionable insights and improvements.<br /><br />Ability to troubleshoot technical issues, translating between technical teams and business stakeholders.<br /><br />This position includes a Storm Role assignment. Candidates must be able to respond to storm emergencies as required.<br /><br />Ability to travel throughout the National Grid service territory as needed (less than 20%).<br /><br />Must have a valid driver's license and safe driving history.<br /><br />More Information<br />Salary:<br /><br />$75,000.00 - $88,000.00 USD annually<br /><br />National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.<br /><br />This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.<br /><br />National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.<br /><br />Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.<br /><br />#J-18808-Ljbffr

Requirements

• RN
• DO
• NP
• PA
• Triage

Benefits

• Training

Description

National Grid is hiring a Geographic Information Systems (GIS) Data Analyst for the Electric Data and Systems team in Syracuse, NY.<br /><br />Job Purpose<br />Own the customer experience for National Grid’s ArcGIS Online application, resolving issues, expanding capabilities, and driving product value to increase staff productivity and adoption. Other tasks may include GIS mapping, spatial analysis, data pipeline development, and process documentation.<br /><br />Key Accountabilities<br /><br />Administer and provide end‑user support for our electrical ArcGIS Online suite (IMAP):<br /><br />Maintain the active member directory and ArcGIS Online roles.<br /><br />Proactively monitor the servers and systems that keep ArcGIS Online up and running.<br /><br />Triage and resolve technical and product questions submitted by the business and translate recurring support themes into prioritized improvement goals.<br /><br />Create and maintain customer‑facing enablement documentation: onboarding guides, release notes, step‑by‑step playbooks, and answers to frequently asked questions.<br /><br />Oversee and mentor staff on data governance rules and data management best practices.<br /><br />Lead group training sessions, webinars, and 1:1 office hour meetings to accelerate adoption and showcase new features and tools.<br /><br />Perform spatial analyses using geoprocessing tools available in ArcGIS Pro and its extensions.<br /><br />Maintain an understanding of end‑to‑end data flows and relevant source systems, as well as the data sets and associated schemas available through National Grid’s centralized data repository.<br /><br />Build relationships with stakeholders to understand business needs and success criteria.<br /><br />Collaborate with stakeholders on asset data reporting needs.<br /><br />Proven experience working with diverse teams and individuals.<br /><br />Demonstrated customer service as well as verbal and written communication skills, including a proven ability to effectively communicate with peers and both technical and non‑technical stakeholders.<br /><br />Qualifications<br /><br />Bachelor’s Degree in Geography, Information Systems, Data Sciences, or Data Analytics preferred; Associate’s degree in a related field with similar work experience will be considered.<br /><br />Demonstrated analytical skills, problem solving, and decision‑making capabilities.<br /><br />Proficient with computer applications, including relational databases, spreadsheets, and other general applications.<br /><br />Ability to prioritize tasks and work independently and effectively in a matrix environment.<br /><br />Experience working with GIS tools and spatial data systems is required:<br /><br />Esri ArcGIS Pro and ArcGIS Online are required.<br /><br />GE Smallworld GIS and Safe FME are a plus.<br /><br />Experience working with any of the following is highly desirable:<br /><br />Python<br /><br />Pandas<br /><br />SQL<br /><br />Microsoft PowerBI<br /><br />JavaScript or other web development frameworks<br /><br />Experience working with utility asset information as well as LiDAR and photogrammetry data is desirable.<br /><br />Ability to synthesize customer feedback into actionable insights and improvements.<br /><br />Ability to troubleshoot technical issues, translating between technical teams and business stakeholders.<br /><br />This position includes a Storm Role assignment. Candidates must be able to respond to storm emergencies as required.<br /><br />Ability to travel throughout the National Grid service territory as needed (less than 20%).<br /><br />Must have a valid driver's license and safe driving history.<br /><br />More Information<br />Salary:<br /><br />$75,000.00 - $88,000.00 USD annually<br /><br />National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.<br /><br />This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.<br /><br />National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.<br /><br />Incentive<br />Annual performance plan or bonus (depending on your role) rewards your contribution to our success each year.<br /><br />Retirement<br />Generous pension plan with company contributions up to 12%.<br /><br />Private medical insurance for self and family.<br /><br />#J-18808-Ljbffr

Requirements

• RN
• DO
• PA
• Triage

Benefits

• Retirement
• Training

Description

We are currently hiring an Environmental Analyst, Scientist, or Engineer in our Environmental Division in our Rochester or Syracuse office.<br /><br />This position will support Air Permitting projects and have the opportunity to support a variety of environmental and compliance projects. This role will require a combination of field and office work. You have an opportunity to join a growing Air Permitting program as well as a dynamic team working on large, technically engaging, and impactful projects.<br /><br />A successful candidate will be tasked with various Air Permitting-related tasks including field inspections, application preparation including calculations and associated reviews, and annual and semi-annual reporting as well as report writing.<br /><br />Responsibilities<br /><br />Field inspections<br /><br />Air Permit application development<br /><br />Report development<br /><br />Qualifications<br /><br />0-3 years of experience required/preferred<br /><br />BS in Environmental Science or Engineering preferred<br /><br />MS Office Suite<br /><br />Strong communication skills<br /><br />Salary Range: $23 - $27 per hour<br /><br />The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.<br /><br />Benefits<br /><br />Flexible Work Schedule<br /><br />Health/Dental Insurance<br /><br />401k Plan with Employer Match<br /><br />Paid Parental Leave<br /><br />Short &amp; Long Term Disability<br /><br />Profit Sharing<br /><br />Paid Time Off<br /><br />Leadership Development Program<br /><br />Fitness Reimbursement<br /><br />Tuition Reimbursement<br /><br />Referral Bonus Program<br /><br />Wellness Program<br /><br />Team Building Events<br /><br />Community Service Events<br /><br />LaBella is committed to facilitating a culture where diversity, equity, and inclusion are respected, valued, and celebrated by implementing thoughtful, practical, and innovative strategies that support our employees and serve the communities in which we reside. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws.<br /><br />LaBella Associates does not accept unsolicited resumes from recruiting professionals or agencies, nor do we accept resumes from any source that does not reference a specific, open position. LaBella Associates will not be responsible for any fees arising from the use of resume submitted by recruiting professionals or agencies that do not have a current placement fee agreement with LaBella Associates. All initial communication with recruiting professionals or agencies must go through human resources.<br /><br />#J-18808-Ljbffr

Requirements

• DO
• PA

Benefits

• Dental
• Vision
• 401k
• Wellness

Description

Perioperative Clinical Data Analyst<br />Location: Syracuse<br /><br />Position type: Full-time<br /><br />Opening on: Apr 6 2026<br /><br />Department: Perioperative Services Admin — State of New York<br /><br />Job code: 87895 | UUP (State University Professional Services Unit)<br /><br />Job Summary<br />The Perioperative Clinical Data Analyst will provide analytical/clinical support and report writing for all business and quality-related activities within Perioperative Services, including budget preparation, financial processing and tracking, and monthly Perioperative statistics. Serve as liaison with the other perioperative managers. Work with EPIC system managers and perioperative managers to ensure that the data tracked is accurate. Provide support for data extraction and interpretation, and report building within EPIC, Kronos, Business Objects, Tableau, and other platforms as determined based on work being done.<br /><br />Minimum Qualifications<br /><br />NY licensed/registered RN (or eligible), Bachelor’s degree in Nursing and a minimum of three years in perioperative nursing. Excellent written, oral communication, and organizational skills and strong problem-solving abilities required. CPR-BLS certification required by time of appointment.<br /><br />Preferred Qualifications<br /><br />Master’s degree in Nursing. Excellent written and verbal communication skills and ability to interface and influence at all levels in the organization. Excellent interpersonal, presentation, and facilitation skills. Strong experience with EPIC, Microsoft Office products, and other healthcare technology platforms. Experience collaborating with IT on healthcare technology solutions. Master’s degree in Nursing Informatics preferred.<br /><br />Work Days<br />Monday-Friday, Days<br /><br />#J-18808-Ljbffr

Requirements

• RN
• DO
• PA
• Bls
• Epic
• Clinical

Description

National Grid is seeking a Geographic Information Systems (GIS) Data Analyst for the Electric Data and Systems team in Syracuse, NY. The role includes owning the customer experience for the ArcGIS Online application, resolving technical issues, and performing spatial analyses.<br />Qualified candidates should possess a Bachelor's Degree in Geography or related fields, along with skills in GIS tools and excellent communication abilities. Salary ranges from $75,000 to $88,000 annually.<br /><br />#J-18808-Ljbffr

Requirements

• PA

Description

A green building consulting firm in New York is looking for an Energy Analyst to support energy efficiency projects. Responsibilities include managing utility datasets, compliance tracking, and data analysis. The ideal candidate has a Bachelor's degree in a related field, experience with large datasets, and is proficient in MySQL, Python, and AWS Athena. This position offers a competitive compensation package, generous 401k match, health reimbursement, and unlimited paid time off.<br />#J-18808-Ljbffr

Requirements

• PA

Benefits

• 401k

Description

National Grid plc is seeking a Geographic Information Systems (GIS) Data Analyst for their Electric Data and Systems team in Syracuse, NY. This role focuses on managing the ArcGIS Online application, providing technical support, and improving data systems.<br />The position requires a Bachelor's Degree in Geography or related fields, alongside experience with Esri ArcGIS Pro and excellent analytical and communication skills. The role includes a generous salary range and benefits.<br /><br />#J-18808-Ljbffr

Description

SRC Inc. is currently seeking a<br /><br />Senior HRIS Analyst<br /><br />to join our HR team. In this role, you will be responsible for maintaining, optimizing, and supporting the enterprise’s Human Resources Information Systems while serving as a senior-level functional lead for system upgrades, enhancements, and integrations. This position reports to the VP of Human Resources and Community Relations.<br /><br />This position plays a critical role in enabling data-driven decision-making by developing dashboards and analytics that answer key business questions, measure performance, and support strategic workforce decisions. The role partners closely with key stakeholders in HR, IT, Payroll, Legal, Cybersecurity, Compliance, and Finance to ensure system functionality, data integrity, regulatory compliance, and alignment with business needs.<br /><br />What You’ll Do<br /><br />Administer, configure, and maintain HRIS systems, such as Dayforce, SAP SuccessFactors, Cornerstone LMS, and Applicant Tracking Systems<br /><br />Serve as the primary point of contact for HRIS administration, reporting, troubleshooting, and user support<br /><br />Lead functional design, testing, and implementation of system updates, enhancements, patches, and integrations<br /><br />Participate in and support full lifecycle implementations of new HRIS modules and system functionality<br /><br />Partner with IT to manage integrations, file feeds, and data transfers between HRIS, payroll, ATS, benefits providers, LMS, and other enterprise systems<br /><br />Maintain data integrity through auditing, reporting, validation, and continuous process improvements<br /><br />Create and manage HR dashboards, reports, workforce analytics, and metrics to support HR and business leaders in data-driven decision-making<br /><br />Support HR operations during annual processes (training administration, performance cycles, salary planning, open enrollment, etc.)<br /><br />Identify opportunities for automation, system optimization, and enhanced reporting capabilities<br /><br />Document system configurations, workflows, integrations, and procedures; develop user guides and conduct training sessions for HR, managers, and system users<br /><br />Collaborate with cross-functional teams to optimize HR processes and ensure effective system utilization<br /><br />Ensure compliance with data privacy requirements, reporting standards, internal controls, and security protocols<br /><br />This position may require travel up to 10%<br /><br />What You’ll Bring<br /><br />Bachelor’s degree in Human Resources, Business, Information Systems, or related field<br /><br />5+ years of progressive HRIS experience or HR systems administration<br /><br />Demonstrated experience supporting system configuration, reporting, and system administration in an enterprise environment<br /><br />Experience supporting at least one major system implementation, module deployment, or significant HRIS upgrade<br /><br />Strong analytical and problem-solving skills with exceptional attention to detail<br /><br />Advanced Excel skills and comfort working with complex data sets, reports, audits, and reconciliations<br /><br />Experience working cross-functionally with HR, IT, Payroll, Finance, Legal, or Compliance teams<br /><br />Ability to manage multiple priorities in a fast-paced, deadline-driven environment<br /><br />Strong communication, stakeholder management, and customer service skills<br /><br />Ways to Stand Out<br /><br />Experience with Dayforce, SAP SuccessFactors, Cornerstone LMS, and/or Jobvite<br /><br />Experience supporting system integrations between HRIS, payroll, ATS, benefits, or other enterprise platforms<br /><br />Experience with Power BI, SQL, Tableau, or other business intelligence tools<br /><br />Experience in a highly regulated or complex organizational environment<br /><br />Knowledge of HR operations, payroll, benefits, compensation, and compliance processes<br /><br />Professional certifications such as SHRM-CP/SCP, PHR/SPHR, HRIS platform certifications, or project management credentials<br /><br />What Sets Us Apart?<br />SRC, Inc., a not-for-profit research and development company, combines information, science, technology and ingenuity to solve “impossible” problems in the areas of defense, environment and intelligence. Across our family of companies, we apply bright minds, fresh thinking and relentless determination to deliver innovative products and services that are redefining possible®. When you join our team, you’ll be a part of something truly meaningful — helping to keep America and its allies safe and strong. You’ll collaborate with more than 1,400 engineers, scientists and professionals — with 20 percent of those employees who have served in the military — in a highly innovative, inclusive and equitable work environment. You’ll receive a competitive salary and comprehensive benefits package that includes four or more weeks of paid time off to start, 10 percent employer contribution toward retirement, and 100 percent tuition support.<br /><br />Total compensation for this role is market competitive. The anticipated salary range for this position based out of Syracuse, NY is estimated at $90,000 - $110,000 annually. The actual salary will vary based on applicant’s experience, skills, and abilities, geographic location as well as other business and organizational needs. SRC offers competitive benefit options, for more details please visit our website.<br /><br />#J-18808-Ljbffr

Requirements

• RN
• DO
• PA

Benefits

• Retirement
• Training

Description

Upstate Medical University in Syracuse, NY, is seeking a dedicated healthcare professional for chart abstraction and data analysis. This role supports quality improvement initiatives and involves extensive data entry and analysis tasks for healthcare projects.<br />The ideal candidate will have a Bachelor's degree in nursing or equivalent experience, an NYS RN license, and strong communication and organizational skills. The role is Monday to Friday during the day, with a focus on improving healthcare quality.<br /><br />#J-18808-Ljbffr

Requirements

• RN

Description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.<br />Network Operations Center (NOC) Analyst - Syracuse, NY<br /><br />30+ days ago Requisition ID: 1172<br />Salary Range: $22.00 To $27.00 Hourly<br />Work environment is Monday - Thursday, 8:00am-5:00pm in the designated office. Friday may be worked in-office or remotely, provided the remote setup supports the same efficiency as the office.<br />Usherwood Office Technology is seeking a Network Operations Center (NOC) Analyst who will be a key frontline resource, responsible for monitoring and maintaining the health, stability, and performance of client IT infrastructures within a managed services environment. This entry-level position focuses on real-time monitoring of networks, servers, endpoints, backup systems, applications, and patch compliance across multiple client environments. The analyst is expected to respond promptly to system alerts, perform initial triage and troubleshooting of routine incidents, and elevate more complex issues to senior analysts or engineering teams when necessary. Working collaboratively with the NOC/SOC team, the Tier 1 Analyst helps ensure uninterrupted operations, proactive issue resolution, and consistent, high-quality service delivery to clients.<br />Key Responsibilities:<br />System Monitoring &amp; Maintenance:<br /><br />Monitor client networks, servers, endpoints, backup systems, and patch deployment status.<br />Incident Management:<br /><br />Triage and resolve alerts, perform initial troubleshooting, and upscale complex issues to senior staff.<br />Patch Management:<br /><br />Track, monitor, and assist with deployment of critical and high-priority patches, ensuring client compliance.<br />Backup Oversight:<br /><br />Verify backup jobs, troubleshoot failures, and upscale unresolved backup issues.<br />Documentation:<br /><br />Maintain accurate incident, remediation, and resolution records within ticketing systems.<br />Collaboration:<br /><br />Work with Tier 2/3 engineers and SOC staff on escalated incidents or projects.<br />Security &amp; Compliance:<br /><br />Support vulnerability remediation and follow security best practices across client environments.<br />Communication:<br /><br />Provide clear, timely updates to internal teams and clients regarding incidents and ongoing tasks.<br />Skills and Qualifications:<br />Associate degree in Information Technology, Computer Science, Networking, or related field (or equivalent hands‑on experience).<br />1+ years of IT support, help desk, or network monitoring experience preferred.<br />Basic understanding of networking fundamentals (TCP/IP, DNS, DHCP, routing, switching).<br />Familiarity with system and network monitoring tools.<br />Knowledge of Windows and Linux operating systems (basic troubleshooting and administration).<br />Preferred certifications: CompTIA Network+, CompTIA Security+, Microsoft or Linux foundational certifications.<br />Excellent benefit offerings including: medical, dental, vision, and supplemental insurance.<br />Company paid life insurance and long-term disability insurance.<br />20 days of paid time off.<br />401(k) plan with matching company contribution.<br />Annual company store allowance.<br />Usherwood Office Technology is an Equal Opportunity Employer.<br /><br />#J-18808-Ljbffr

Requirements

• RN
• DO
• PA
• Triage

Benefits

• Dental
• Vision

Description

Job Description<br />Employment Type: 12-month contract<br /><br />With high possibility for contract extension or conversion to permanent employment<br /><br />To take phone calls from the field on IT incidents being raised via the FFHD (Field Force Help Desk) and provide the next level of support, and improve resolving IT issues during first point of contact with the help desk.<br /><br />Utilizing the<br /><br />Service Now<br /><br />tool to manage and record incident report to resolution.<br /><br />Utilize tools and systems access to resolve field engineer user issues wherever possible at the first point of contact.<br /><br />Provide field engineer users with an excellent level of customer service keeping them informed of progress of issue resolution and setting customer expectations correctly.<br /><br />Windows Certification and experience in support both Windows and iOS based machines.<br /><br />Knowledge Base - create and attach Knowledge Base articles, view and edit Knowledge navigation.<br /><br />Add/modify/delete users, groups and roles.<br /><br />Password and license management.<br /><br />Help desk operates Monday-Friday 07:00-19:00 (excluding holidays) so will work on a shift rotation basis.<br /><br />Qualifications<br />1 to 5 years' related working experience.<br /><br />Additional Information<br />All your information will be kept confidential according to EEO guidelines.<br /><br />#J-18808-Ljbffr

Requirements

• DO
• PA