Customer Service Representative Wanted!

Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off Parental leave Signing bonus Training & development Vision insurance Dental insurance Our award-winning Allstate agency is growing! We’re looking for a friendly, organized Customer Service Representative who enjoys helping people and working in a fast-paced environment. What You’ll Do Answer customer calls and emails Help with policy changes, billing questions, and account updates Follow up with customers to ensure requests are completed Keep clear notes on each customer interaction Recommend additional policies when appropriate Provide life insurance referrals What We’re Looking For Strong customer service & communication skills Organized, detail-oriented, and able to multitask Positive attitude and team mindset Comfortable learning computer systems Insurance experience a plus (not required) Spanish-speaking a plus What We Offer Competitive pay bonuses Sign-on bonus for top candidates Paid training & licensing support PTO holidays off Tools to help you succeed: provided leads, marketing support, and resources to grow Continuous training, coaching, and professional development A positive, team-focused environment that values great service and strong relationships Compensation: $45,000.00 - $65,000.00 per year As a licensed sales professional, you'll learn the business inside and out. You'll help grow an Allstate agency and build relationships in your community. And that's just the beginning. Continue your journey and explore other exciting opportunities within the agency and beyond, including potentially becoming an Allstate agency owner. The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.