Customer Service Representative

The CSR is responsible in providing exceptional customer service to assigned clients, handling policyholder inquiries, and supporting the insurance team. Key Responsibilities: Customer Service: Respond to customer inquiries via phone, email, or chat, and provide information about policies, coverage, claims, and billing Maintain effective communication with a broad range of insurance carriers. Provide responsive and satisfactory customer support to clients. Collaborate with internal brokers and underwriting teams to ensure proper risk evaluation. Required Skills & Abilities: Strong verbal and written communication skills. Excellent interpersonal skills with a customer-focused mindset. Exceptional organizational skills with keen attention to detail. Ability to manage multiple priorities in a fast-paced, dynamic environment. Positive attitude with a commitment to delivering high-quality work. Email your resume to [email protected] or call 845-422-8098 ext. 105