BDC Representative (CAG)

Description:<br /><b> BDC Representative </b><p> </p><p> At <strong> Competition Automotive Group </strong> , we believe our associates are our greatest asset. We are currently seeking <strong> BDC Representatives </strong> to join and support our sales team. If you are looking for a career with an extraordinary company, we are the perfect choice. Come work for the BEST Auto Group in the business! </p><p></p><p><strong> What We Offer: </strong></p><ul><li> Medical and Dental </li><li>401(k) </li><li> Paid time off and vacation </li><li> Growth opportunities </li><li> A great team environment and atmosphere </li><li> Competitive base salary with monthly commissions </li></ul><p><strong> Responsibilities: </strong></p><ul><li> Heavy inbound and outbound client inquiries from web leads, phone &amp; email </li><li> Short-term &amp; long-term follow-up with clients in the customer relationship management system drive </li><li> Speak with customers in a professional, well-spoken manner and be able to problem-solve </li><li> Direct customer calls/questions/ concerns appropriately to the right party, including those available online. </li><li> Log all activity in our CRM </li></ul>Requirements:<br /><ul><li> At least 1 year of experience in customer service </li><li> Proficient in all basic computer operating systems, Windows, Google, Microsoft, etc. </li><li> Must have strong customer service skills, phone &amp; email etiquette </li></ul><p><strong> SCHEDULE </strong> : 5-day work week, which may include Saturdays or Sundays; 8-hour shifts may vary, starting with either opening or closing shifts. </p><p><strong> Compensation details: </strong> 18-20 Hourly Wage </p><p> PI08600c4fb63d-30492-40463662</p>