Sales Support Coordinator

<h3>Job Description</h3><div>Job Description<div><p>The Sales Support Coordinator, Canada is responsible for maintaining positive working relationships with all assigned customers, the sales team and all Primo departments. They will assist in all projects relating to Canadian customers including the coordination of new account set-ups and presentations</p><p><b><strong>Responsibilities and Duties</strong></b></p><ul><li>Assists the Sales Department, Managers and Senior Vice-President, Sales - Canada.</li><li>Prepares customer vendor set-up sheets and follows-up with assigned sales team.</li><li>Responds to customer and reps questions and requests for information over the phone or via e-mail.</li><li>Follows-up with customers and other departments as needed.</li><li>Investigates order discrepancies.</li><li>Request for skus</li><li>Manages customer profiles (i.e. Customer Maintenance Sheets) to ensure accuracy of customer information, as required.</li><li>Works together with the Finance department with regards to opening new accounts</li><li>Prepare presentations and spreadsheets for customers.</li><li>Coordinates samples and swatches with Product <span>Development/Purchasing</span> and reps/account managers, as needed.</li><li>Coordinates the set-up of new customers (credit applications, Customer Maintenance Sheets, etc.)</li><li>Performs other tasks related to his / her area of expertise, as needed.</li></ul><p><b><strong>Qualifications</strong></b></p><ul><li>Computer skills: excellent knowledge of Word, Excel, Power Point, Outlook, Adobe Photoshop and InDesign.</li><li>Bilingual - English and French.</li><li>Ability to multitask, prioritize, coordinate projects and respect timelines.</li><li>Customer focused with strong communication skills.</li><li>Must have a strong eye for detail, passion for continuous improvement.</li><li>Strong organizational skills</li><li>A team player that works effectively under stress</li><li>Is autonomous, self-starter and can time-management</li><li>Shows flexibility and reliability.</li></ul></div></div>