MA

Customer Service Representative - State Farm Agent Team Member

Marclan Pinnock - State Farm Agent

New York

Finance and Insurance

Posted September 10, 2026

Description

<h3>Job Description</h3><div>Job Description<div><strong>Benefits:</strong><br /><ul><li>401(k) matching</li><li>Paid time off</li><li>Training &amp; development</li></ul><br /> Position Overview <br /><br /> Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. <br /><br /> Responsibilities <br /><br /><ul><li>Establish customer relationships and follow up with customers, as needed.</li><li>Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.</li><li>Use a customer-focused, needs-based review process to educate customers about insurance options.</li></ul>As an Agent Team Member, you will receive... <br /><br /><ul><li>Hourly pay plus commission/bonus</li><li>Valuable experience</li><li>Growth <span>potential/Opportunity</span> for advancement within my agency</li></ul>Requirements <br /><br /><ul><li>Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred</li><li>Excellent communication skills - written, verbal and listening</li><li>Self-motivated</li><li>Detail oriented</li><li>Dedicated to customer service</li><li>Ability to work in a team environment</li><li>Ability to effectively relate to a customer</li><li>Bilingual - Spanish preferred</li><li>Property and Casualty license (must be able to obtain)</li><li>Life and Health license (must be able to obtain)</li></ul>If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. <br /><br /> This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. <br /><br /></div></div>

Job Overview

Location

New York

Job Type

full time

Date Posted

September 10, 2026

Skills & Technologies

Finance and Insurance DO PA PT OT
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