General Manager

<h3>Job Description</h3><div>Job Description<div><div><div><div><div><div><div><div><div><div><div><p>Overview:<br />Freddy’s is more than your average burger joint—it’s where great food meets genuine hospitality. As a Freddy’s General Manager, you’ll lead a fast-paced, high-quality kitchen and front-of-house team to deliver an unforgettable guest experience. You’ll be responsible for operations, financial performance, training, and developing future leaders within your restaurant. </p><p></p><p>Key Responsibilities: </p><p>OPERATIONS </p><ul><li>Manage all aspects of restaurant operations including drive-thru, dine-in, and delivery service.</li><li>Monitor service levels to ensure that Freddy’s standard of speed, friendliness, and food quality is consistently met.</li><li>Track daily sales and deposits, manage cash handling procedures, and ensure accurate reconciliation of all transactions.</li><li>Maintain a safe, clean, and well-organized environment inside and out.</li><li>Maintain all records and ensure compliance with health, safety, and labor regulations.</li></ul><p>MANAGEMENT </p><ul><li>Hire, train, and onboard new team members with a focus on Freddy’s friendly and energetic culture.</li><li>Provide ongoing coaching and performance reviews to develop Assistant Managers and Crew Leaders.</li><li>Handle employee relations, scheduling, payroll approvals, and disciplinary matters.</li><li>Control labor costs and food waste while maintaining ideal staffing levels for peak hours.</li><li>Lead execution of promotions, LTOs, and seasonal initiatives.</li></ul><p>LEADERSHIP </p><ul><li>Inspire and lead your team by setting the tone and bringing enthusiasm every shift.</li><li>Solve problems on the spot and respond to guest feedback with professionalism and urgency.</li><li>Communicate clearly with all levels of staff and foster an open, supportive work environment.</li><li>Participate in regular manager calls and meetings, ensuring your location is aligned with company goals and standards.</li><li>Create a “Freddy’s family” culture where people enjoy working and growing.</li></ul><p>Work Requirements: </p><ul><li>Willingness to work nights, weekends, and holidays as required.</li><li>Ability to lift 30+ lbs and stand for long periods.</li><li>Must be passionate about the guest experience and leading a team in a fast-paced environment.</li><li>ServSafe certification or local equivalent required.</li></ul><p></p><p></p></div></div></div></div></div></div></div></div></div></div></div></div>