Receptionist / Customer Service Representatives

<h3>Job Description</h3><div>Job Description<div><p>We are seeking a Receptionist / Customer Service Representative to join our medium-sized customer service team in the hospitality industry. This role involves managing front desk operations, handling customer interactions, and ensuring smooth communication with clients through multiple languages. The ideal candidate will provide exceptional service while coordinating appointments and maintaining accurate records using specialized scheduling tools.</p><p> </p><p><b><strong>Responsibilities</strong></b></p><ul><li>Manage front desk operations and greet visitors professionally</li><li>Interact with customers to provide prompt assistance and information</li><li>Handle incoming phone calls and direct inquiries appropriately</li><li>Schedule appointments efficiently using designated software tools</li><li>Assist visitors and resolve complaints effectively</li><li>Perform data entry and maintain accurate record keeping</li><li>Communicate fluently in multiple languages to serve diverse client needs</li><li>Disseminate relevant information to customers and team members</li></ul><p> </p><p><b><strong>Preferred Qualifications</strong></b></p><ul><li>Entry-level experience in customer service</li></ul></div></div>