Customer Service Representative

<p>FiveStar #4950<br />38 Dead Ready Ln.<br />Lebanon, KY 40033, USA<br /><br />Description General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.<br />Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.<br />Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.<br />Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.<br />Maintain PAR levels in the Deli (Cold and Hot).<br />Promote FiveStar specials by informing customers and suggestive selling on each transaction.<br />Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.<br />Clean floors, restrooms, parking lots, and all other areas around the store.<br />Practice safe working habits that align with company safety rules.<br />Comply with all local, state, and federal laws.<br />Follow all company policies as outlined in the FiveStar employee handbook.<br />Minimum Qualifications:<br />At least 18 years old.<br />Ability to multi-task to meet customer’s needs.<br />Professional appearance and a positive attitude.<br />Team player, honest, hardworking, and excellent attendance.<br />Basic Computer Skills.<br />Physical Requirements:<br />Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.<br />Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.<br />Ability to work in varying seasonal weather conditions.<br />FiveStar is an Equal Opportunity Employer.<br />#INDCSR1<br />Equal Opportunity Employer<br />This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.<br /><br />#J-18808-Ljbffr</p>