Customer Service Representative

<p>Metropolitan Transportation Authority (MTA) is seeking a Transit Customer Service Specialist I/II to handle customer calls in NYC Transit’s 511 center, using multiple systems to provide travel information and resolve inquiries.<br />The role requires experience in customer service and knowledge of transit operations; telework is available, and the position may involve working in a fast-paced call center environment with data entry into Salesforce and related tools.<br /><br />#J-18808-Ljbffr</p>