Customer Service Representative

<p>Benefits<br /><br />Opportunity for advancement<br /><br />Paid time off<br /><br />Training &amp; development<br /><br />401(k)<br /><br />Bonus based on performance<br /><br />Competitive salary<br /><br />Flexible schedule<br /><br />Role Description<br />As a Customer Service Representative - State Farm Agent Team Member with Kaitlin Scott – State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit.<br /><br />You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.<br /><br />We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.<br /><br />Responsibilities<br /><br />Answer customer inquiries and provide policy information.<br /><br />Assist customers with policy changes and updates.<br /><br />Process insurance claims and follow up with customers.<br /><br />Maintain accurate records of customer interactions.<br /><br />Qualifications<br /><br />Communication and interpersonal skills.<br /><br />Detail-oriented and able to multitask.<br /><br />Previous customer service experience preferred.<br /><br />Must have State Farm Experience.<br /><br />This is a remote position.<br /><br />#J-18808-Ljbffr</p>