Customer Service Representative

<p>NYC Department of Social Services is seeking a Clerical Associate IV to function as a Customer Care Representative within Human Resources Solutions (HRS). The role involves handling questions via phone and email, logging issues in IQ, and directing complex problems to the appropriate HRS units.<br />Responsibilities include payroll/timekeeping support and CityTime process tasks. Minimum qualifications require a high school diploma and one year of clerical experience.<br /><br />#J-18808-Ljbffr</p>