Customer Service Representative

<p>Custody Associate The role of the Custody Associate will be responsible for processing securities trades, settlement and custody-related transactions in accordance with the customers' instructions to ensure alignment with the Bank's procedures, policy guidelines, standards, and regulatory requirements.<br />Securities Settlement Processing (50%)<br />Review customer instructions and compare to settlements received in Central Depositories' respective systems.<br />Report to supervisor of any unusual activities, special cases and/or disputes.<br />Conduct accurate and timely daily reconciliation including but not limited to securities holding, corporate actions, tax withholding, customer reports, etc.<br />Asset Servicing for Clients' Holdings (30%)<br />Conduct review of customer entitlements prior to crediting of customer accounts with corporate actions funds/securities.<br />Conduct daily reconciliation including but not limited to securities holding, corporate actions, tax withholding, and customer reports.<br />Prepare Client Reports/Invoices (10%)<br />Prepare various daily and monthly customer reports.<br />Prepare ad-hoc reports as needed by client and/or management.<br />Prepare customer invoices timely for payments due.<br />Risk Management/Compliance/Internal Audit (10%)<br />Prepare counterparty and issue list for OFAC screening.<br />Update procedures to reflect current workflow processes and regulatory compliance updates.<br />Understand and comply with the Bank's procedures, policies, standards, and regulatory requirements.<br />Escalate suspicious transaction to Legal Compliance Department.<br />Respond to internal Audit Department's request timely and assist to remediate any audit issue findings.<br />Provide timely responses to inquiries from Head office internal and external auditors.<br />Qualifications<br />Bachelor's degree in business, accounting, finance or economics required.<br />At least 2 years of experience in securities industry (i.e. bank, brokerage firm) back-office or client service-related roles required.<br />Knowledge of securities industry is a must.<br />Pay Range<br />Actual salary is commensurate with candidate's relevant years of experience, skillset, education and other qualifications.<br />USD $42,000.00 - USD $90,000.00 /Yr.</p>