Customer Service Representative

We are hiring a Customer Service Representative to join our team in New York, NY. This is a full-time, in-person role for someone who genuinely enjoys working with people and takes pride in delivering an outstanding customer experience. Whether you're starting out in your career or looking for a fresh opportunity, this role offers full paid training, an immediate start, and a clear path to grow within the company.<br /><br />Responsibilities<br /><br />Serve as the first point of contact for customers, handling enquiries professionally and efficiently<br /><br />Resolve customer concerns calmly and constructively, escalating where necessary<br /><br />Build rapport with customers and represent the business in a positive, professional manner<br /><br />Maintain accurate customer records and keep internal systems up to date<br /><br />Support colleagues and contribute to a smooth, well‑run team operation<br /><br />What we’re looking for<br /><br />A warm, confident communicator who is comfortable with a wide range of people<br /><br />Patient, professional, and calm under pressure<br /><br />Reliable, punctual, and someone who takes ownership of their work<br /><br />Well organised with the ability to manage multiple tasks in a busy environment<br /><br />Previous experience in customer service, retail, or hospitality is welcome — but not essential<br /><br />What we offer<br /><br />Immediate start available for the right candidate<br /><br />Full paid training and support from day one<br /><br />A supportive, close‑knit team environment in New York, NY<br /><br />Clear progression opportunities for those who want to grow<br /><br />Competitive compensation with performance‑based incentives<br /><br />We welcome applications from all backgrounds — if you’re reliable, people‑focused, and ready to get started, we’d love to hear from you.<br /><br />#J-18808-Ljbffr