Customer Service Representative - Bilingual

Overview<br />Pay from $26 to $30 per hour with significant growth and earning potential! Georgia Branch, 705 Braselton Industrial Blvd, Braselton, GA 30517. Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success. Full-Time Hours: Various on-site shifts available.<br /><br />Why Customer Service at Uline?<br /><br />Learn: In-depth training helps you sharpen communication and problem-solving skills.<br /><br />Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.<br /><br />Connect: Build strong relationships in our collaborative in-person setting with regular team events.<br /><br />Position Responsibilities<br /><br />Process customer orders, make product recommendations and handle account inquiries using world-class technology.<br /><br />Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.<br /><br />Build business relationships with customers over phone, email and chat.<br /><br />Understand customer needs and recommend Uline's best solutions.<br /><br />Help customers navigate Uline's website and online ordering.<br /><br />Minimum Requirements<br /><br />High school diploma or equivalent. Bachelor’s degree preferred.<br /><br />Excellent problem-solving, listening and communication skills.<br /><br />Prior customer service experience is a plus, but if you are eager to learn, we will train you!<br /><br />Bilingual (English / Spanish) - fluent in both verbal and written forms.<br /><br />Benefits<br /><br />Complete health insurance coverage and 401(k) with 6% employer match that starts day one.<br /><br />Multiple bonus programs.<br /><br />Paid holidays and generous paid time off.<br /><br />Tuition Assistance Program that covers professional continuing education.<br /><br />Employee Perks<br /><br />Best-in-class, clean, modern facilities.<br /><br />First-class fitness center and beautifully maintained walking trails.<br /><br />About Uline<br />Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.<br /><br />Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.<br /><br />EEO/AA Employer/Vet/Disabled<br /><br />(#IN-GACS)<br /><br />#ZR-GACS<br /><br />Our employees make the difference and we are committed to offering exceptional benefits and perks. Learn more at Uline's careers site.<br /><br />#J-18808-Ljbffr