Hourly Customer Service Representative

Position Overview<br />Hourly Customer Service Representative (10346) at DeKalb Public Health.<br /><br />Location: Richardson Health Center (rotation between health centers).<br /><br />Division/Department: Administration.<br /><br />Salary: $18.00 hourly.<br /><br />Job Responsibilities<br />Under direct supervision, performs a variety of general secretarial, clerical, and administrative support functions in support of a unit or office.<br /><br />Establishes and/or maintains electronic and record‑keeping system.<br /><br />Conducts clerical research using a variety of resources to prepare, assemble, or generate reports, documentation, and presentations.<br /><br />May enter data and/or process documents and records.<br /><br />Operates standard office equipment.<br /><br />Minimum Qualifications<br /><br />High school diploma or GED and completion of 90 quarter hours (60 semester hours) at an accredited college or university.<br /><br />One year of experience in a customer service setting communicating information.<br /><br />One year of experience required at the lower‑level Customer Svc Rep 1 (GST120) or equivalent position.<br /><br />Preferred Qualifications<br />Billing and fee collections experience in a clinical setting, two years or more of front‑office registration, and Microsoft Office Suite.<br /><br />Must be flexible, able to commute between health centers, and work a rotating schedule. Must pass a driving record check.<br /><br />EEO Statement<br />DEKALB PUBLIC HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER.<br /><br />#J-18808-Ljbffr