Risk Analyst Coordinator

We offer a vast array of jobs and career opportunities that are as diverse and exciting as the products we sell.<br /><br />Whether you’re looking for a role that aligns with your skills and interests or you’re open to exploring new challenges, you’ll find a variety of options to choose from. Use the search options below to discover roles tailored to your expertise or preferred location, and take the first step toward a rewarding career with us. Explore the possibilities and find the perfect fit that matches your ambitions and goals.<br /><br />Job no: 519302 Work type: Full time Location: VIC - Metro Categories: Finance.<br /><br />Iconic Australian owned &amp; operated global retail business<br />A vibrant, team culture where we embrace pace, encourage new ideas &amp; leadership<br /><br />Are you an analytical thinker who loves connecting the dots between data and real-world operations?<br /><br />Spotlight Retail Group (SRG) is looking for a Risk Analyst Coordinator to join our Risk and Retail Protection team.<br /><br />In this hybrid role, you will be the analytical backbone for the Retail Protection and Safety functions across our three iconic brands: Spotlight, Anaconda and Harris Scarfe . You will merge your technical data capabilities with operational responsibilities—tracking fraud insights, managing exception reporting, supporting investigations, and ensuring our new stores are risk-ready from day one.<br /><br />Why You’ll Love Working With Us<br /><br />True Flexibility: Enjoy a modern, hybrid work model balancing home and office.<br /><br />Financial Rewards: Benefit from our lucrative Profit Share Scheme.<br /><br />Perks &amp; Discounts: Generous team member discounts across all SRG brands, plus exclusive sample sales.<br /><br />Health &amp; Wellbeing: Access to EAP, gym membership discounts, and wellness initiatives.<br /><br />Career Growth: Real pathways for progression across a rapidly growing global retail footprint.<br /><br />Key Responsibilities<br /><br />Data &amp; Reporting Operations: Extract, cleanse, and manage brand-specific incident databases. Deliver weekly/monthly retail protection, exception, and fraud trend reports.<br /><br />Fraud Analytics &amp; Investigation Support: Analyse transactional data (POS misuse, refund trends, cash variances) to identify operational red flags and high‑risk behaviours.<br /><br />Systems Stewardship: Maintain and optimize reporting structures and queries across key retail platforms (Power BI, IntelliQ/Agilence, RMS, SAP/BI, Donesafe).<br /><br />Operational Risk &amp; Communications: Manage chargeback analysis, issue timely risk/crime alerts, coordinate security logistics for new store openings, and manage the group Risk Calendar.<br /><br />Continuous Improvement: Identify opportunities to automate manual reporting workflows and enhance data validation controls.<br /><br />What We Are Looking For<br /><br />The Experience: A solid background in Loss Prevention, Operational Risk, Retail Operations, or Data Analytics, with exposure to fraud detection and exception reporting.<br /><br />The Tech Stack: High proficiency in Power BI and advanced Excel is non‑negotiable. Experience with retail risk platforms (like IntelliQ/Agilence, RMS, Donesafe, SAP, or Givex) is highly advantageous.<br /><br />The Communicator: Exceptional stakeholder management skills with the ability to translate complex data patterns into clear, actionable insights for operational leaders and executive teams.<br /><br />The Mindset: Analytical, detail‑driven, and naturally curious. You possess strong problem‑solving skills and demonstrate absolute discretion when handling sensitive risk data.<br /><br />Applicants must have unrestricted working rights in Australia.<br /><br />#J-18808-Ljbffr