Associate HR Service Representative

<p><strong>Location: San Deigo, CA 92121</strong></p><p><strong>Position: 6 Months contract with high possibility of extension</strong></p><p><br /></p><p>Job detailes:</p><ul><li>Respond to employee and manager inquiries related to HR policies, benefits, payroll, and other HR services.</li><li>Provide timely and accurate support through phone, email, and HR service channels.</li><li>Process and maintain employee information and HR transactions in HR systems.</li><li>Research and resolve employee issues while ensuring a high level of customer service.</li><li>Maintain accurate documentation and follow established HR processes and procedures.</li><li>Collaborate with HR teams and internal departments to resolve complex employee requests.</li><li>Protect confidential employee information and follow company privacy and compliance requirements.</li><li>Identify recurring issues and recommend process improvements to enhance HR service delivery.</li></ul><p><br /></p><p>Required Skills</p><ul><li>1+ year of experience in <strong>HR, HR Operations, HR Shared Services, or Customer Service</strong>.</li><li>Strong verbal and written communication skills.</li><li>Excellent attention to detail and organizational skills.</li><li>Ability to handle confidential and sensitive employee information.</li><li>Experience working with <strong>HRIS/HR systems, ticketing systems, or case-management tools</strong> is preferred.</li><li>Strong problem-solving and customer-service skills.</li><li>Proficiency with <strong>Microsoft Office, Outlook, and Excel</strong>.</li></ul><p><br /></p>