Human Resources Services Specialist

<p>Our client, a large Pacific Northwest natural resources company, is looking for a <strong>HR Services Specialist</strong>. This contract role supports a centralized HR shared services team by delivering high-quality HR support across the employee lifecycle.</p><p><br /></p><p><strong>Location:</strong> Seattle, WA – Hybrid (Onsite, one day a week)</p><p><strong>Duration:</strong> October 20, 2026 – April 23, 2027</p><p><strong>Compensation:</strong> $28.00 - $38.00 per hour.</p><p><strong>Additional Compensation:</strong> This position is not eligible for bonus or incentive compensation.</p><p><strong>Benefits:</strong> Benefits available to eligible employees or consultants may include medical, dental, and vision insurance, paid sick leave, retirement savings plans, and other employer sponsored programs.</p><p><br /></p><p>*US citizens and those authorized to work in the US are encouraged to apply.*</p><p><br /></p><p>*Work sponsorship is not currently available.*</p><p><br /></p><p><strong>Summary:</strong></p><p>The HR Services Specialist serves as a first point of contact for employee HR inquiries and transactions, delivering responsive, empathetic, and professional support in line with defined service standards. This role requires a solid grasp of core HR processes and systems, with a focus on data accuracy, timely resolution, and a seamless employee experience. The Specialist collaborates with internal HR and cross-functional teams to resolve inquiries and contributes to ongoing process improvement efforts.</p><p><br /></p><p><strong>Key Responsibilities:</strong></p><p>- Respond to employee HR inquiries in a timely, professional, and empathetic manner in accordance with defined service standards.</p><p>- Execute employee lifecycle transactions in core HR and related systems, ensuring accuracy and adherence to established workflows.</p><p>- Manage daily tasks and deadlines with strong attention to detail in a fast-paced, high-volume environment.</p><p>- Handle sensitive and confidential employee information with discretion, in compliance with privacy and data protection standards.</p><p>- Collaborate with internal teams such as Payroll and Benefits to resolve inquiries and ensure smooth handoffs.</p><p>- Meet individual performance metrics including SLAs and KPIs.</p><p>- Escalate complex or sensitive issues to appropriate team members or supervisors per defined protocol.</p><p>- Identify process inefficiencies and contribute feedback to support service delivery improvements.</p><p>- Participate in training, change initiatives, and system updates, adopting new ways of working as processes evolve.</p><p><br /></p><p><strong>Qualifications:</strong></p><p>- 1–2 years of experience in a customer service or HR support role, with a foundational understanding of HR processes and employee lifecycle events.</p><p>- Proficiency with core HRIS platforms, including transaction management.</p><p>- Experience working within case management and knowledge management systems.</p><p>- Strong communication, interpersonal, and organizational skills with the ability to manage and prioritize multiple tasks simultaneously.</p><p>- High attention to detail and commitment to data accuracy.</p><p>- Ability to handle confidential information with integrity and discretion.</p><p>- Ability to build relationships across varying levels, styles, and cultures.</p><p>- High school diploma or equivalent required; associate or bachelor's degree preferred.</p><p><br /></p><p><strong>Nice to Have:</strong></p><p>- Prior experience with UKG or similar HRIS platforms.</p><p>- Familiarity with background check, employment verification, and unemployment management systems.</p><p><br /></p><p><strong>About Hansell Tierney:</strong></p><p>Hansell Tierney is one of the premier staffing and recruiting companies in the Pacific Northwest. Launched in 2001, we are a woman-owned business that serves and staffs Northwest organizations by doing things the right way, not just the easiest way. Hansell Tierney partners with candidates and clients to match the best candidates with interesting local opportunities. We navigate every relationship with the highest level of discretion and service while holding ourselves accountable to our promises. Our business thrives on our deep understanding of the job market and our ability to skillfully tailor our recruitment process to meet our clients' unique needs.</p><p><br /></p><p>**This Organization Participates in E-Verify**</p><p><br /></p><p>This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.</p><p><br /></p><p>Compensation and Benefits Disclosure</p><p><br /></p><p>The compensation range listed above represents the expected range for this position. Actual compensation may vary based on factors including experience, skills, internal equity, and geographic location.</p><p><br /></p><p>Benefits available to eligible employees or consultants may include medical, dental, and vision insurance, paid sick leave, retirement savings plans, paid time off, and other employer-sponsored programs.</p>