Customer Service Representative

<p><strong>Position Summary</strong></p><p>The primary function of a customer service representative is to provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced, hands-on environment. </p><p><br /></p><p><br /></p><p><strong>Duties &amp; Responsibilities</strong></p><ul><li>Provide professional phone, face-to-face, and written customer communications.</li><li>Greet customers and determine problems, orders, or reasons for calling.</li><li>Identify when to route questions to sales staff.</li><li>Take orders at the sales counter and over the phone.</li><li>Use company computer systems for order entry.</li><li>Complete sales orders and tender cash sales.</li><li>Develop product knowledge to assist customers.</li><li>Maintain a clean and properly stocked showroom.</li></ul><p><br /></p>