Patient Care Coordinator

<p>Elaria Allergy &amp; Integrative Health is a personalized, direct-care allergy practice focused on helping children and adults with food allergies, eczema, environmental allergies, eosinophilic esophagitis, and other complex allergic conditions.</p><p>We are looking for a motivated, compassionate, and highly organized <strong>Patient Care Coordinator</strong> to join our growing practice.</p><p>This role is 10 hours a week and consistent 1 hour involvement M-F. Virtual and Hybrid options available. </p><p>This is an excellent opportunity for more experienced with patient care coordination that want to have a part time healthcare related job, a <strong>pre-medical student, pre-health student, gap-year student, or healthcare professional</strong> who wants meaningful experience in a physician-led specialty practice and enjoys building relationships with patients and families.</p><p><br /></p>The Role: <p><br /></p><p>The Patient Care Coordinator will help ensure that patients have a seamless experience from scheduling through ongoing treatment. A significant part of the role will involve coordinating care for patients participating in food allergy immunotherapy/desensitization programs and other longitudinal allergy programs.</p><p><br /></p>Responsibilities<ul><li>Coordinate patient scheduling, follow-up visits, and treatment appointments</li><li>Communicate with patients and families by phone, text, email, and patient portal</li><li>Help patients understand next steps in their care plans and keep them on track</li><li>Coordinate ongoing care for patients participating in food immunotherapy/desensitization programs</li><li>Assist with treatment scheduling, follow-up, and routine patient communication</li><li>Track patient needs, appointments, forms, testing, and treatment milestones</li><li>Communicate with the physician and other members of the care team to ensure continuity of care</li><li>Help coordinate referrals, laboratory testing, outside records, and other aspects of patient care</li><li>Provide a warm, professional, and highly personalized patient experience</li><li>Assist with administrative and practice-support tasks as needed</li><li>Maintain patient confidentiality and follow HIPAA and practice policies</li></ul>Who I'm looking for<p>We are looking for someone who is:</p><ul><li>Warm, compassionate, and genuinely enjoys helping people</li><li>Highly organized and detail-oriented</li><li>Reliable and able to follow through on tasks</li><li>Comfortable communicating with children, parents, and adult patients</li><li>Professional, mature, and comfortable interacting in a medical environment</li><li>Interested in medicine, allergy/immunology, or personalized healthcare</li></ul><p><br /></p><p><strong>Qualifications</strong></p><ul><li>Strong appointment scheduling skills and ability to manage calendars efficiently.</li><li>Professional phone etiquette and comfort handling high call volumes with empathy and clarity.</li><li>Experience with care coordination, including follow-up visits and referrals.</li><li>Basic understanding of medical terminology or willingness to learn quickly.</li><li>Prior experience in patient care, customer service, or a healthcare front office setting.</li><li>Proficiency with electronic scheduling systems and basic computer applications.</li><li>Excellent interpersonal, communication, and organizational skills.</li><li>Ability to work reliably in a hybrid environment, maintaining confidentiality and HIPAA compliance.</li></ul><p><br /></p><p>Please send resume to [email protected]; Write you current future goals and why your availability times and days.</p>