Sales Development Representative

<p><strong>🚀 Company Description</strong> Kinvent designs smart, connected solutions that transform how sports and rehabilitation professionals assess, train, and optimize human performance. We provide data-driven, easy-to-use tools that simplify movement analysis and accelerate recovery. Kinvent’s technologies are trusted by more than 30 000 professionals worldwide, including physical therapists, athletic trainers and strength coaches. <span>We're looking for an energetic and ambitious </span><strong>Sales Development Representative (SDR)</strong><span> to join our fast-growing North American team in Miami.</span></p><p><br /></p><p><strong>🏃🏻‍♂️ Role Description</strong> <span>As our SDR, you'll play a critical role in driving revenue by ensuring every inbound opportunity receives a world-class customer experience.</span></p><p><span>This role goes beyond traditional lead qualification. You will become the first point of contact for many prospective customers while also nurturing existing accounts and identifying expansion opportunities.</span></p><p><span>You will work closely with our field sales representatives to build pipeline, accelerate deal velocity, and maximize customer lifetime value.</span></p><p><br /></p><p><strong>🤝 Key Responsibilities</strong></p><strong>Inbound Lead Management</strong><ul><li><span>Respond promptly to all inbound leads generated through marketing campaigns, events, referrals, and the website.</span></li><li><span>Qualify prospects by understanding their clinical or performance needs, budget, timeline, and decision-making process.</span></li><li><span>Schedule high-quality product demonstrations for Territory Sales Managers.</span></li><li><span>Ensure all inbound opportunities receive timely and consistent follow-up.</span></li></ul><strong>Outbound Prospecting</strong><ul><li><span>Identify and prospect new target accounts through cold calls, email campaigns, LinkedIn outreach, and other outbound activities.</span></li><li><span>Build targeted prospect lists aligned with KINVENT's strategic markets, including physical therapy clinics, sports performance facilities, universities, hospitals, and professional organizations.</span></li><li><span>Generate qualified meetings for the field sales team.</span></li><li><span>Execute outbound campaigns in collaboration with Marketing to support product launches, webinars, events, and strategic initiatives.</span></li></ul><strong>Customer Follow-up &amp; Upsell</strong><ul><li><span>Maintain regular communication with existing customers to ensure engagement and satisfaction.</span></li><li><span>Identify opportunities to expand accounts through additional hardware, software licenses, accessories, and new product offerings.</span></li><li><span>Support renewal conversations and proactively identify customers ready for upgrades.</span></li><li><span>Generate referrals and introductions within existing customer networks.</span></li></ul><strong>Pipeline Management</strong><ul><li><span>Own the early stages of the sales funnel by ensuring no qualified opportunity is lost due to lack of follow-up.</span></li><li><span>Re-engage dormant opportunities and nurture long-term prospects.</span></li><li><span>Maintain accurate opportunity stages and activity records in Salesforce.</span></li></ul><strong>CRM &amp; Sales Operations</strong><ul><li><span>Maintain clean, accurate customer data in Salesforce.</span></li><li><span>Track outreach activity, lead response times, appointments booked, and conversion metrics.</span></li><li><span>Collaborate closely with Territory Managers and Marketing to ensure seamless lead handoff and visibility into pipeline performance.</span></li></ul><p><br /></p><strong>Ideal Candidate</strong><p><span>We're looking for someone who enjoys the challenge of both </span><strong>hunting and nurturing</strong><span> opportunities. The ideal candidate is proactive, highly organized, and energized by speaking with customers every day. They can confidently engage a cold prospect, qualify an inbound lead, and identify growth opportunities within existing accounts—all while working closely with the field sales team to drive revenue. </span></p><p><strong>Preferred Location:</strong><span> Miami, FL (Hybrid) </span></p><p><br /></p><p><br /></p><p><strong>Desired Qualifications</strong></p><ul><li><span>1–3 years of experience in Sales Development, Inside Sales, Business Development, or Customer Success.</span></li><li><span>Excellent communication skills by phone, email, and video.</span></li><li><span>Highly organized with exceptional follow-up discipline.</span></li><li><span>Comfortable working with CRM systems (Salesforce preferred).</span></li><li><span>Self-motivated and driven by performance.</span></li><li><span>Ability to multitask in a fast-paced environment.</span></li><li><span>Bachelor's degree preferred.</span></li></ul>