Marketing Development Representative

<p></p><h3>About the Role </h3><p>As an <b>Inbound Market Development Representative (MDR) </b> at Parloa, you’ll be the first point of contact for prospective customers engaging with our brand. You’ll play a critical role in converting inbound interest into qualified opportunities for our sales team, and supporting the field marketing team, ensuring every prospect has a thoughtful, high-quality first experience with Parloa. </p><p>This role sits at the intersection of marketing and sales, requiring strong communication skills, curiosity, and a sharp understanding of customer needs. </p><h3>Areas of Ownership </h3><ul><li>Respond to and qualify inbound leads from marketing channels (web, events, campaigns) </li><li>Engage prospects via email, phone, and social channels to understand their business challenges and goals </li><li>Conduct discovery conversations to assess fit, urgency, and buying intent </li><li>Schedule qualified meetings for Account Executives </li><li>Maintain accurate records of all interactions in CRM (e.g., Salesforce) </li><li>Collaborate closely with marketing to provide feedback on lead quality and campaign performance </li><li>Continuously refine messaging and outreach based on prospect insights </li><li>Meet and exceed monthly targets for qualified opportunities and pipeline contribution </li> </ul><h3>Who You Are </h3><ul><li>1+ years of experience in an SDR, MDR, or customer-facing role (SaaS experience preferred) </li><li>Strong written and verbal communication skills </li><li>A customer-first mindset with the ability to ask thoughtful, probing questions </li><li>High level of organization and attention to detail </li><li>Ability to manage multiple inbound conversations simultaneously </li><li>Familiarity with CRM tools (e.g., Salesforce, HubSpot) and sales engagement platforms is a plus </li><li>Interest in AI, customer experience, or enterprise technology </li> </ul><h3>Equal Employment Opportunity </h3><p>We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics. </p><p>As set forth in Parloa’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. </p> <p></p> #J-18808-Ljbffr