Clinical Specialist

<p></p><p>A rapidly growing, venture-backed medical technology company is seeking a Clinical Specialist to support the commercialization and adoption of an innovative neurodiagnostic platform. This field-based position plays a critical role in customer onboarding, physician education, clinical training, and ongoing customer success. </p><p>The Clinical Specialist will partner closely with the commercial organization to ensure successful product implementation while serving as the primary clinical resource for physicians, technicians, nurses, and other healthcare professionals. </p><p>The ideal candidate has experience supporting neurological, psychiatric, or neuromodulation-based therapies. Experience with Transcranial Magnetic Stimulation (TMS) is highly desirable but not required. </p><p>This position requires <b>up to 50% overnight travel </b> throughout the United States. </p><h3>Primary Responsibilities </h3><ul><li>Provide on-site and virtual clinical support during product installations, customer onboarding, evaluations, and commercial launches. </li><li>Train physicians, nurses, technicians, and healthcare providers on product operation, clinical workflow integration, and best practices. </li><li>Serve as the primary clinical resource for customers by delivering ongoing education and post-installation support. </li><li>Partner with Territory Managers and Sales Leadership to support product demonstrations, evaluations, and customer adoption. </li><li>Troubleshoot clinical, technical, and workflow questions while delivering an exceptional customer experience. </li><li>Develop strong relationships with key opinion leaders, physicians, and healthcare professionals. </li><li>Support national, regional, and local educational programs, workshops, conferences, and customer training events. </li><li>Maintain expert knowledge of clinical applications, scientific literature, competitive technologies, and product developments. </li><li>Collect customer feedback and communicate field insights to Clinical Affairs, Product Management, Engineering, and Commercial Leadership. </li><li>Maintain accurate documentation and comply with all company policies, regulatory requirements, and healthcare compliance standards. </li><li>Travel <b>up to 50% </b>, including overnight travel, to support customers, training events, conferences, and commercial initiatives throughout the United States. </li> </ul><h3>Required Qualifications </h3><ul><li>Bachelor's degree in Nursing, Neuroscience, Biology, Biomedical Engineering, Healthcare, or another related clinical discipline. </li><li>Minimum of 2 years of experience as a Clinical Specialist, Field Clinical Representative, Clinical Educator, or similar customer-facing clinical role within medical devices or healthcare. </li><li>Outstanding presentation, communication, and training skills. </li><li>Strong problem-solving abilities and the ability to work independently in the field. </li><li>Excellent relationship-building and customer service skills. </li><li>Ability and willingness to travel <b>up to 50% of the time </b>, including overnight travel throughout the United States. </li><li>Valid driver's license and ability to travel by air. </li> </ul><h3>Preferred Qualifications </h3><ul><li>Experience supporting <b>Transcranial Magnetic Stimulation (TMS) </b> therapy. </li><li>Experience within <b>neuromodulation </b>, including spinal cord stimulation (SCS), deep brain stimulation (DBS), vagus nerve stimulation (VNS), peripheral nerve stimulation (PNS), sacral neuromodulation, or related neurotechnology platforms. </li><li>Experience supporting neurology, psychiatry, neuroscience, EEG, neurodiagnostics, electrophysiology, or other neuroscience-focused technologies. </li><li>Experience launching new medical technologies or supporting disruptive medical device products. </li><li>Previous experience providing clinical support during product evaluations or commercial launches. </li> </ul><h3>Ideal Candidate </h3><p>The successful candidate will demonstrate: </p><ul><li>Passion for improving patient outcomes through innovative medical technology. </li><li>Clinical credibility and confidence working alongside physicians and healthcare professionals. </li><li>A collaborative mindset with the ability to work cross-functionally with sales, marketing, clinical affairs, and leadership. </li><li>Strong organizational and time-management skills. </li><li>High energy, adaptability, and a willingness to thrive in a fast-paced, entrepreneurial environment. </li><li>A customer-first approach with exceptional communication and follow-through. </li> </ul><p>The company offers a competitive base salary, annual incentive opportunity, comprehensive benefits package, retirement savings plan, paid time off, and the opportunity to join an innovative organization focused on transforming patient care. </p> <p></p> #J-18808-Ljbffr