Patient Care Representative

<p></p><h3>Overview </h3> <p>This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest – employees who share our vision and culture. Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care. </p> <h3>Responsibilities </h3> <ul> <li>Interact with patients in a positive professional manner via telephone and in person </li> <li>Schedule and confirm appointments </li> <li>Review and educate patients on treatment plans and financial responsibilities </li> <li>Accurately confirm insurance benefits, communicate and collect patient payment obligations. </li> <li>Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information </li> <li>Respond to and reply to requests for information </li> <li>Maintain strict compliance to HIPPA and patient privacy </li> <li>Perform other related job duties as assigned </li> </ul> <h3>Qualifications </h3> <ul> <li>Excellent customer service skills </li> <li>Clear speaking and telephone voice </li> <li>Positive attitude and energetic personality </li> <li>Comfortable in computerized environment </li> <li>Ability to multitask </li> </ul> <p></p> #J-18808-Ljbffr