Call Center Representative SPANISH (1-9 pm)

<p></p><p><b>Hours: 9-5 </b> </p> <p><b>Medical Front Desk/Call Center </b> </p> <p><b>LaSante Health Center </b> is seeking a <b>Call Center Representative </b> to join our team. The ideal candidate will possess exceptional customer service skills and play a crucial role in maintaining positive relationships with our patients, ensuring their needs are met. </p> <h3>Responsibilities </h3> <ul> <li>Answer incoming calls courteously and promptly, confirming customers' language preferences as you assist them. </li> <li>Record information accurately into ECW </li> <li>Provide assistance and information to enhance patient experience. </li> <li>Serve as a liaison between patients and the health Center, directing calls to appropriate departments as needed. </li> <li>Assist with additional tasks and projects as directed by supervisor. </li> </ul> <h3>Qualifications </h3> <ul> <li>Verbal communication skills </li> <li>Customer service experience </li> <li>Active listening skills </li> <li>Computer literate </li> </ul> <p></p> #J-18808-Ljbffr