Business Analyst
i-Link Solutions
City of Albany
Posted October 10, 2026
Description
<p><b>Client: State of NY</b></p><br /><p><b>Agency: Office of Addiction Services and Supports</b></p><br /><p>Please call (703) 466-0951 | (571) 351-1868 | (703) 348-3018 or email at [email protected]</p><br /><p><b>Job Title: Business Analyst – Expert</b></p><br /><p><b>Task ID: HBITS-08-15041</b></p><br /><p><b>Position Duration: 30 Months</b></p><br /><p><b>Client: State of NY</b></p><br /><p><b>Agency: Office of Addiction Services and Supports</b></p><br /><h3>Description</h3><br /><p>Leading JAD sessions for As-Is/To-Be business processes/use cases. Interviewing stakeholders to document requirements for existing and new applications. Working across all bureaus and units to understand mission-critical business processes.</p><br /><h3>Mandatory Qualifications</h3><br /><p>1 84 Months Experience eliciting then analyzing the stakeholder's business needs using a variety of business analysis techniques like map processes and converting those into verified and validated functional and non-functional requirements for development.</p><br /><p>2 84 Months Experience in creating and maintaining software development artifacts for communication of requirements, including context diagrams, use cases, swim lane diagrams, report specifications, wireframes, user interface specifications, non-functional requirements specifications.</p><br /><p>3 60 Months Experience creating test plans and test cases and working with users on User Acceptance Testing.</p><br /><p>4 60 Months Experience managing requirements throughout the Requirements Management Lifecycle, including creation and execution of a Requirements Management Plan, requirements traceability, baselines and requirements change control.</p><br /><p>5 60 Months Experience working with application architects and development teams to answer questions and resolve conflicting requirements.</p><br /><p>6 24 Months Experience with SalesForce – OmniStudio and Public Sector solutions.</p><br /><p>7 Salesforce Certified Business Analyst, Salesforce Administrator and or Developer.</p><br /><p>8 12 months Jira application and or SCRUM experience.</p><br /><p>9 CBAP (Certified Business Analysis Professional) certification by the International Institute of Business Analysis (IIBA).</p><br /><h3>Required Documentation</h3><br /><ul><br /><li>Résumé</li><br /><li>Copy of Candidate Identification</li><br /></ul><br /><p>(i.e., Driver's License/Green Card/Visa and Passport if applicable)</p><br /><ul><br /><li>Any documents referenced in the above Requested Qualifications</li><br /></ul><br /><p>(i.e., professional certifications, degrees, etc.)</p><br /><p>i-Link Solutions requires a Bachelor's Degree or its equivalent in Computer Science, Computer Information Systems, Information Systems or a closely related field of study for all positions.</p><br /><p>i-Link Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability</p><br />#J-18808-Ljbffr
Job Overview
Location
City of Albany
Job Type
full time
Date Posted
October 10, 2026