State Farm - Customer Service Representative - Mandarin Required

<div><h3>Job Summary</h3><br /><p>This position is with an established retail branch of a fortune 50 insurance company in Queens, NY. It is a fast paced working environment where organizational and multitasking skills are REQUIRED. Strong potential for advancement opportunities. Benefits are offered after 1 year of service as well as annual bonuses and increases based on performance. Annual salary of 50K-100K plus bonuses based on experience.</p><br /><h3>Benefits</h3><br /><ul><br /><li>Bonus based on performance</li><br /><li>Competitive salary</li><br /><li>Opportunity for advancement</li><br /><li>Paid time off</li><br /><li>Training &amp; development</li><br /></ul><br /><h3>Job Summary</h3><br /><p>This position is with an established retail branch of a fortune 50 insurance company in Queens, NY. It is a fast paced working environment where organizational and multitasking skills are REQUIRED. Strong potential for advancement opportunities. Benefits are offered after 1 year of service as well as annual bonuses and increases based on performance. Annual salary of 50K-100K plus bonuses based on experience.</p><br /><h3>Responsibilities And Duties</h3><br /><ul><br /><li>Daily follow up with existing clients to address concerns with their accounts.</li><br /><li>Be resourceful in resolving issues to maintain client satisfaction.</li><br /><li>Develop and strengthen relationships to retain existing business.</li><br /><li>Discuss coverages and gaps to increase/add new products to existing client's accounts</li><br /><li>Manage time and multi-task to complete all necessary tasks daily</li><br /></ul><br /><h3>Qualifications And Skills</h3><br /><ul><br /><li>Must have a minimum of 5 years of sales/customer retention/relationship management experience handling new and existing accounts in a fast paced sales environment. Prior insurance experience a plus. Must currently have a Property &amp; Casualty license or be in the process of obtaining the license. Must speak Spanish, Mandarin or Cantonese. Will train industry knowledge.</li><br /><li>Self-motivated and quick thinking</li><br /><li>MUST possess excellent communication, writing, speaking, and listening skills</li><br /><li>MUST possess excellent computer knowledge &amp; usage of various Microsoft Office programs such as Outlook, Excel, Word, etc.</li><br /><li>MUST pass background check</li><br /><li>Be willing to obtain or already possess the NY Property &amp; Casualty license</li><br /><li>Multi-lingual Mandarin</li><br /></ul></div><br />#J-18808-Ljbffr