Information Technology Support Specialist

<div><br /><h3>Pay Range (JMD Technologies Inc.)</h3><br /><p>This range is provided by JMD Technologies Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.</p><br /><h3>Base pay range</h3><br /><p>$40.00/hr - $50.00/hr</p><br /><p>Direct message the job poster from JMD Technologies Inc.</p><br /><h3>Title</h3><br /><p>IT Support Specialist</p><br /><h3>Employment Type</h3><br /><p>Contract</p><br /><h3>Status</h3><br /><p>Accepting Candidates</p><br /><h3>About the role</h3><br /><p>This role supports internal employees with day-to-day IT needs in a fast-paced corporate environment. You will be a key onsite resource, including acting as primary IT support for an incoming acquisition team.</p><br /><h3>Key Responsibilities</h3><br /><ul><br /><li>Provide onsite and remote <b>end-user IT support</b></li><br /><li>Troubleshoot <b>hardware, software, and application issues</b></li><br /><li>Manage <b>user accounts, access, and permissions</b></li><br /><li>Support employees locally and globally</li><br /><li>Maintain IT support documentation and procedures</li><br /><li>Serve as primary IT point of contact for a newly integrated team</li><br /></ul><br /><h3>Qualifications</h3><br /><ul><br /><li>Proven experience in corporate IT / end-user support</li><br /><li>Strong hands‑on support for <b>MacOS and Windows</b> environments</li><br /><li>Experience with <b>Google Workspace</b></li><br /><li>Exposure to <b>Okta and Workspace ONE</b> preferred</li><br /><li>Excellent communication, documentation, and time management skills</li><br /></ul><br /><h3>Compensation (MA Pay Transparency)</h3><br /><ul><br /><li>Estimated hourly range: <b>$40–$50/hr (W-2)</b></li><br /><li>Final rate within this range will be based on skills, experience, and interview results</li><br /></ul><br /><h3>Seniority level</h3><br /><p>Mid‑Senior level</p><br /><h3>Employment type</h3><br /><p>Contract</p><br /><h3>Job function</h3><br /><p>Information Technology</p><br /><h3>Industries</h3><br /><p>IT Services and IT Consulting</p><br /><p>Referrals increase your chances of interviewing at JMD Technologies Inc. by 2x</p><br /></div><br />#J-18808-Ljbffr