Field Service Representative/Technician

<div><p><b>Own Your Career as a Field Service Representative</b></p><br /><h3>Responsibilities</h3><br /><ul><br /><li>Install, start up, and instruct customers on technology represented by Stiles</li><br /><li>Diagnose and resolve mechanical, electrical, and operational issues in the field</li><br /><li>Document work performed, problems encountered, and customer concerns clearly and promptly</li><br /><li>Recommend improvements pertaining to reliability, performance, and long-term operation</li><br /><li>Build trusted relationships with customers and serve as a technical partner and problem solver, not just a service call</li><br /><li>Assist in training customers and Stiles service representatives on proper equipment use and maintenance</li><br /><li>Maintain showroom equipment and assist with customer demos as needed</li><br /><li>Continuously develop your skills and knowledge of the technology you’re working on while working alongside vendor technicians and experienced Stiles team members</li><br /><li>Regional travel averaging four days per week, with overtime and mileage reimbursement</li><br /></ul><br /><h3>Benefits</h3><br /><ul><br /><li>Competitive pay</li><br /><li>A comprehensive benefits package including health, dental, vision, life insurance, paid time off, and retirement options</li><br /><li>Nationally accredited training programs, ongoing technical development, and clear paths for career growth within and outside of service</li><br /><li>A team that understands the demands of field service because many of our leaders have been service representatives themselves</li><br /><li>Prompt overtime and mileage reimbursement</li><br /></ul><br /><h3>Requirements</h3><br /><ul><br /><li>A valid driver’s license and the ability to travel regularly</li><br /><li>A flexible schedule and a strong sense of responsibility and professionalism</li><br /><li>Two years of technical schooling in electronics or a related field, equivalent hands‑on experience, a related associate’s degree, or a willingness to learn</li><br /><li>Prior experience in CNC, PC-based controls, machine service, maintenance, or operation or completion of a Field Service training program</li><br /></ul><br /><h3>Education and Experience</h3><br /><ul><br /><li>Associate’s degree or equivalent in technical training (preferred)</li><br /><li>Maintenance or operation experience with woodworking machinery and technology (preferred)</li><br /><li>N/C, P/C, or maintenance experience (preferred)</li><br /><li>Mechanical experience (preferred)</li><br /><li>Military technical experience (preferred)</li><br /></ul></div><br />#J-18808-Ljbffr