Product Analyst

<div><p>ShipMonk is seeking a highly motivated Product Analyst – Inbound who is looking to grow into a Product Manager role. This position is ideal for someone with strong technical and analytical expertise who enjoys working deeply with data and using insights to influence product direction.</p><p>In this role, you will leverage <b>advanced SQL skills on a daily basis</b>, along with strong analytical thinking, to uncover insights, evaluate inbound performance, and support data-driven product decisions. You will work closely with Product Managers, engineers, and inbound operations teams to translate complex data into clear recommendations and product improvements.</p><p>This is a growth-oriented role designed for someone who wants to <b>transition from a hands-on analytical position into product ownership over time</b>. You will gain exposure to the full product lifecycle - requirements definition, prioritization, experimentation, and delivery - while building a strong foundation in product management.</p><p>You’ll join an environment with experienced product, engineering, and operations professionals, providing <b>direct mentorship, real ownership, and accelerated development toward a Product Manager career path</b>. Your work will directly impact inbound efficiency, accuracy, and the overall merchant experience.</p><h3>Desired Experience</h3><ul><li>Bachelor’s degree or equivalent practical experience.</li><li>0–2 years of experience in product management, business analysis, operations, or a related role.</li><li>Analytical skills, including Excel proficiency</li><li>Strong written and verbal communication skills, comfortable engaging with merchants and customers</li><li>Experience or familiarity with creating <b>process flow diagrams</b>, swimlanes, or similar operational/logistics diagrams (e.g., Lucidchart, Miro, FigJam, Visio).</li><li>Passion for learning, problem-solving and working in a fast-paced environment.</li></ul><h3>Skills &amp; Responsibilities</h3><p><b>PDLC Participation:</b> Support the product development lifecycle for Inbound capabilities, including discovery, requirement definition, prioritization, development support and iteration.</p><p><b>Cross-functional Collaboration:</b> Partner with inbound operations, engineering and stakeholders to ensure clarity, alignment and smooth execution across teams.</p><p><b>Execution:</b> Demonstrate strong ownership, adaptability and the ability to juggle multiple tasks while maintaining attention to detail and hitting deadlines.</p><p><b>Customer Research:</b> Assist with research, interviews and data analysis to better understand merchant and operational needs within the inbound process.</p><p><b>Implementation &amp; Adoption:</b> Collaborate with Go-to-Market teams to support product rollouts, documentation, training and customer adoption efforts.</p><p><b>Inbound Process Concepts:</b> Develop a strong understanding of inbound workflows such as receiving, putaway, ASN processing, discrepancies and quality checks.</p><p><b>Data-Driven Decision Making:</b> Use analytics to identify patterns, measure performance and support product recommendations that improve inbound efficiency and accuracy.</p><p><b>Warehouse Floor Engagement:</b> Spend time with warehouse teams to observe workflows, identify pain points and help shape product enhancements grounded in real operational insight.</p><p><b>Growth Mindset:</b> Demonstrate curiosity, energy and a proactive approach to learning both product management skills and warehouse/logistics processes.</p><p>Join us at ShipMonk and become part of a team shaping the future of logistics with innovative, data-driven solutions! 🚀</p></div><br />#J-18808-Ljbffr