New York Customer Insights Representative

<h3>ob Summary:</h3><br /><p>We are seeking detail-oriented and observant individuals to join our team as Shopper Insights Associate . As a Client Insights Associate, you will visit retail stores, restaurants, or service providers posing as a regular customer to evaluate the quality of service, cleanliness, product knowledge, and overall customer experience. Your feedback will help companies improve their customer service and operational standards.</p><br /><h3>AGES: 21-25 required due to Bars Program regulations.</h3><br /><h3>Key Responsibilities:</h3><br /><ul><br /><li>Visit assigned locations (or complete online/phone assignments) and pose as a typical customer.</li><br /><li>Observe and evaluate customer service, employee behavior, product availability, cleanliness, and store appearance.</li><br /><li>Follow specific assignment guidelines and scenarios provided for each shop.</li><br /><li>Record detailed and objective observations in a written report.</li><br /><li>Submit completed reports by the specified deadline.</li><br /><li>Maintain confidentiality of your role and identity as a mystery shopper.</li><br /></ul><br /><h3>Requirements:</h3><br /><ul><br /><li>Excellent attention to detail and observational skills.</li><br /><li>Strong written communication skills.</li><br /><li>Ability to follow detailed instructions and complete assignments on time.</li><br /><li>Access to a smartphone, computer, and reliable internet connection.</li><br /><li>Dependability and integrity.</li><br /><li>No prior experience necessary training or guidelines provided.</li><br /><li>Age 21- 25 Only</li><br /></ul><br /><h3>Preferred Qualifications:</h3><br /><ul><br /><li>Entry level experience.</li><br /><li>Ability to travel to various locations withing NJ and NY</li><br /><li>Flexibility in scheduling.</li><br /></ul><br /><h3>Compensation:</h3><br /><ul><br /><li>Pay varies by assignment and may include reimbursement for purchases.</li><br /><li>Expense Reimbursement</li><br /></ul><br /><p>Job Types: Full-time, Part-time</p><br /><h3>Benefits:</h3><br /><ul><br /><li>Flexible schedule</li><br /></ul><br /><p>Work Location: On the road</p><br />#J-18808-Ljbffr