Operations Specialist

Statement of Purpose<br />The Operations Specialist supports the day-to-day operations of multiple sites by providing administrative support, front office coverage, and basic facilities coordination. This role ensures efficient operations and a consistent, high-quality experience for patients, staff, and visitors.<br /><br />Primary Tasks/Responsibilities<br /><br />Provide general administrative support, including document preparation, copying, filing, data entry, and managing multi-line phone systems.<br /><br />Greet and assist patients, clients, and visitors in person and by phone, ensuring a professional and welcoming environment.<br /><br />Support front office operations, including appointment scheduling, patient flow, and reception coverage as needed.<br /><br />Assist in maintaining adequate front desk coverage and overall site operations.<br /><br />Utilize internal communication systems (e.g., paging) for announcements and coordination.<br /><br />Support facility operations by maintaining a safe, clean, and organized environment across sites.<br /><br />Perform basic facility and office upkeep tasks, including sanitation, minor maintenance, and carpet cleaning as needed.<br /><br />Assist with office moves, furniture setup, and equipment installation.<br /><br />Manage inventory and supplies, including ordering, tracking, pickups, and coordinating shipping and receiving.<br /><br />Oversee mail distribution and specialty printing services.<br /><br />Provide support for company vehicle oversight and basic fleet coordination.<br /><br />Assist with event setup and breakdown for organizational activities.<br /><br />Travel between locations as needed to support operational and site needs.<br /><br />Perform other duties as assigned.<br /><br />Education/Professional<br /><br />High School Diploma or equivalent required.<br /><br />Prior experience in reception, administrative support, or general maintenance preferred.<br /><br />Experience in a healthcare or non-profit environment preferred.<br /><br />Knowledge, Skills And Abilities Required<br /><br />Proficient in computer applications, including Microsoft Office, with the ability to quickly learn new systems (e.g., electronic medical records).<br /><br />Knowledge of confidentiality practices and adherence to HIPAA requirements.<br /><br />Strong customer service and communication skills, with the ability to interact professionally and effectively with patients, staff, and visitors.<br /><br />Ability to adapt to changing priorities, manage multiple tasks, and work effectively in a fast-paced environment.<br /><br />Self-motivated and dependable, with the ability to work independently and exercise sound judgment with minimal supervision.<br /><br />Ability to perform physical tasks, including lifting up to 50 lbs., as needed to support operational functions.<br /><br />Strong interpersonal skills with the ability to work effectively with individuals from a wide range of backgrounds and experiences.<br /><br />Requirements<br /><br />Must possess and maintain valid Florida driver’s license and proof of insurance.<br /><br />Must have reliable transportation.<br /><br />Must pass necessary fingerprinting, Level II background checks and employment eligibility verification through the U. S. Department of Homeland Security’s E-Verify system, https://e-verify.uscis.gov/emp.<br /><br />#J-18808-Ljbffr