Laboratory Specialist

This range is provided by firstPRO, Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.<br />Base pay range<br /><br />$40.00/hr - $50.00/hr<br />firstPRO is now accepting resumes for an IT Lab/Application Specialist in Albany, NY. This is a 6+ month contract and onsite.<br />Overview<br /><br />IT Lab/Application Specialist role in Albany, NY. 6+ month contract, onsite.<br />Responsibilities<br /><br />Support the end-user desktop including, but not limited to, troubleshooting issues, implementing approved software, and removing older software versions<br />Setting-up, maintenance and administration of end user computer devices and related computing environments including systems software, applications software, hardware, and configurations<br />Some troubleshooting of lab instruments/lab computer systems interfaces. Assist in data storage solutions<br />Duties will include troubleshooting and repair of OS's, MS Office Suite products including Outlook email and calendar issues, a variety of 3rd party software applications, hardware issues, laptop parts replacement, imaging, data wiping, asset control, and detailed ticket documentation<br />Required Skills<br /><br />Excellent attention to detail, customer service skills, multi-tasking skills, ticket management/documentation skills, written and verbal communication skills are required<br />Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources<br />Strong written and verbal communication skills<br />Provide positive customer experiences when working with users<br />Can manage multiple projects / tickets simultaneously<br />Seniority level<br /><br />Mid-Senior level<br />Employment type<br /><br />Contract<br />Job function<br /><br />Information Technology<br />Industries<br /><br />Staffing and Recruiting<br /><br />#J-18808-Ljbffr