Veterinary Client Service Representative

Veterinary Client Service Representative<br />Looking for a job where you actually want to come to work? At Chessie Lane Animal Hospital we’re more than a vet clinic, we’re a team of animal lovers, problem‑solvers, snack‑bringers, chaos coordinators, and professional pet‑hype people.<br /><br />We’re looking for a<br /><br />Client Service Representative (CSR)<br /><br />full‑time position, who can keep the front desk running smoothly while making every pet parent feel welcome, heard and cared for.<br /><br />If you love animals, thrive in a fast‑paced environment and can multitask without losing your cool, you might fit right in here.<br /><br />What You’ll Actually Be Doing:<br /><br />Greeting pets and their humans like VIPs<br /><br />Answering phones, scheduling appointments, and keeping the day on track<br /><br />Helping pet parents with questions, check‑ins, payments and updates<br /><br />Managing records, messages and all the little details that keep the clinic running smoothly<br /><br />Supporting the medical team so appointments flow efficiently<br /><br />Keeping calm during busy moments and helping stressed pets (and humans) feel comfortable<br /><br />Being the friendly face people remember when they walk through the door<br /><br />Love animals and people<br /><br />Have strong customer service skills and a positive attitude<br /><br />Can juggle multiple tasks without getting overwhelmed<br /><br />Communicate clearly and professionally<br /><br />Are dependable, organized and team‑oriented<br /><br />Bring good energy, kindness, and common sense to work every day<br /><br />Bonus Points If You:<br /><br />Have veterinary, medical office or reception experience<br /><br />Know your way around scheduling software and phones<br /><br />Enjoy social media/content creation<br /><br />Why People Love Working Here:<br /><br />Benefits that start DAY ONE of employment<br /><br />Supportive team that genuinely has each other’s backs<br /><br />Fast‑paced days that go by quickly<br /><br />Opportunities to learn and grow in veterinary medicine<br /><br />Competitive pay + employee perks<br /><br />A workplace that values kindness, teamwork, and good vibes<br /><br />Unlimited pet stories and occasional puppy cuddles<br /><br />Whether you’ve worked in vet med before or you’re bringing strong customer service experience from another industry, we care most about your attitude, reliability, and willingness to learn.<br /><br />Ready to join the team? Apply today and help us make visits better for pets and the people who love them. Questions? Connect with our recruiter at [email protected].<br /><br />#J-18808-Ljbffr