Customer Service Representative

Customer Service Representative<br /><br />Help us help customers manage their subscriptions. You'll be answering phone calls from the comfort of your home. You'll need a reliable internet connection, a newer model computer, a headset, and a dedicated, quiet workspace where you can train and work without interruptions. Having a distraction-free and noise-free background is important. You will be assisting customers with filing complaints, billing inquiries, and fulfillment issues. Our ideal applicant is very comfortable in a high-call-volume environment and ready to stay busy!<br />Job Requirements:<br />Required availability includes start times as early as 7 AM and ending at 4 PM MDT (8 am - 5 pm CST).<br />Reliability, schedule adherence<br />Reliable internet connection (A minimum of 50 Mbps download speed).<br />PC or Laptop with at least Windows 8 or High Sierra IOS.<br />USB headset for taking calls<br />A dedicated, quiet workspace.<br />Excellent reading/writing skills.<br />Ability to work 25+ hours per week, minimum.<br />Ability to work at least one weekend day per week- weekend shifts are shorter from 7 AM to 12 PM.<br />Solid PC skills. (data entry, systems navigation, basic troubleshooting, etc.)<br />Must live in Wyoming or Kansas.<br />Other information:<br />Permanent position.<br />Monetary Incentives.<br />Training will be done remotely via ZOOM.<br />Training is paid.<br />You will be paid weekly via direct deposit.<br /><br />