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Customer Service Representative Remote

Resonance CX Partners

New York

Management & Operations Remote

Posted June 1, 2026

Description

Why Consider This Job Opportunity<br /><br />Salary range of $16-$18 per hour, plus performance-based incentives<br /><br />DailyPay enrollment option for early access to earnings<br /><br />Comprehensive benefits including medical, dental, and vision insurance<br /><br />Opportunities for career advancement with 80% of managers promoted from within<br /><br />Work-from-home convenience with a supportive remote work culture<br /><br />Engaging company events promoting diversity, equity, and inclusion<br /><br />What To Expect (Job Responsibilities)<br /><br />Provide inbound customer support using a call flow guide<br /><br />Assist customers in resolving basic technical issues<br /><br />Track, document, and retrieve information in databases<br /><br />Offer additional products and/or services to enhance customer satisfaction<br /><br />Deliver exceptional customer experiences with a positive attitude<br /><br />What Is Required (Qualifications)<br /><br />Minimum of 1 year of customer service experience<br /><br />High school diploma or GED<br /><br />Open availability for scheduled shifts<br /><br />Ability to work in a quiet, distraction-free environment at home<br /><br />Strong computer navigation skills and a desktop or laptop for testing<br /><br />How To Stand Out (Preferred Qualifications)<br /><br />Eagerness to learn new technologies<br /><br />Proficiency in fast-paced multi-tasking<br /><br />Previous experience in a remote customer service role<br /><br />Familiarity with customer relationship management (CRM) software<br /><br />Strong problem-solving skills and a proactive approach<br /><br />CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #WorkFromHome<br />We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.<br /><br />We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.<br /><br />Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.<br /><br />#J-18808-Ljbffr

Job Overview

Location

New York

Job Type

full time

Date Posted

June 1, 2026

Skills & Technologies

Management & Operations RN DO PA Dental
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