Customer Service Representative

Customer Service Representative | Strategic Account Services<br />Newtown Square, PA | Hybrid<br /><br />We are hiring a Customer Service Representative to support a Strategic Account Services team focused on a growing eCommerce catalog program. This role handles order entry, pricing support, and customer communication while partnering closely with internal teams.<br /><br />What You’ll Do<br /><br />Process customer orders accurately within 48 hours<br /><br />Support pricing reviews for new and existing customers<br /><br />Manage customer inquiries, requests, and issue resolution<br /><br />Maintain accurate customer and product data in the ERP system<br /><br />Monitor inventory levels tied to customer programs<br /><br />Collaborate with purchasing and internal teams as needed<br /><br />What We’re Looking For<br /><br />Customer service or order management experience<br /><br />Comfort working in ERP and CRM systems<br /><br />Strong communication and phone skills<br /><br />Organized, detail-oriented, and able to multitask<br /><br />Able to thrive in a mostly on-site, hybrid environment<br /><br />Why This Role<br /><br />High-visibility strategic accounts<br /><br />Stable, collaborative team environment<br /><br />Growth-focused role supporting an expanding program<br /><br />#J-18808-Ljbffr