Hourly Customer Service Representative

Position Summary<br />Hourly Customer Service Representative<br /><br />10346<br /><br />at DeKalb Public Health.<br /><br />Agency: Founded in the 1920s, headquartered in Decatur, GA. DeKalb Public Health works to protect, promote and improve the health and well‑being of all DeKalb County residents.<br /><br />Location<br />Richardson Health Center (Rotation Between Health Centers)<br /><br />Division/Department<br />Administration<br /><br />Schedule<br />Part Time Hourly<br /><br />Salary<br />$18.00 Hourly (Pay Grade TPW / Job Code T6001)<br /><br />Job Information<br />Job Number: 2026-00080<br />Opening Date: 04/14/2026<br />Closing Date: 5/14/2026 11:59 PM Eastern<br /><br />Responsibilities<br /><br />Under direct supervision, performs a variety of general secretarial, clerical, and administrative support functions/processes or a few specialized or essential clerical functions in support of a unit or office and related personnel.<br /><br />Establishes and/or maintains electronic and record‑keeping system.<br /><br />Conducts clerical research using a variety of resources to prepare, assemble, or generate reports, documentation, presentations, etc.<br /><br />May enter data and/or process documents and records.<br /><br />The work includes operating standard office equipment.<br /><br />Work is performed under the close supervision of a clerical or administrative supervisor.<br /><br />Minimum Qualifications<br /><br />High school diploma or GED and completion of 90 quarter hours (60 semester hours) at an accredited college or university.<br /><br />One year of experience in a customer service setting communicating information.<br /><br />One year of experience required at the lower‑level Customer Svc Rep 1 (GST120) or position equivalent.<br /><br />Preferred Qualifications<br /><br />Billing and fee collections experience in a clinical setting.<br /><br />Two or more years of front office registration.<br /><br />Proficiency in Microsoft Office Suite (Word, Excel, Outlook).<br /><br />Flexibility to commute between health centers and work a rotating schedule as needed.<br /><br />Must pass a driving record check.<br /><br />Pre‑Employment Requirements<br />Pre‑Employment Drug Screening, Criminal Background Check/Fingerprinting, Previous Employment Reference Check, Specific Immunizations, Motor Vehicle Check, and/or Education and/or Licensure verification.<br /><br />Equal Opportunity Statement<br />DEKALB PUBLIC HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER.<br /><br />#J-18808-Ljbffr