Financial Analyst

Job Title: Collections Analyst (Call center)<br />Pharmaceutical Vision Care, a member of Pharmaceutical's Family of Companies, is recruiting a Financial Analyst located in Jacksonville, FL. Candidates must have Credit AND Collections experience.<br />Key Responsibilities Evaluates accounts on hold, releases held orders and evaluates past due to reduce the risk of bad debt write-offs by contacting customers to secure payment/follow up on overdue balances and resolve issues, and maintain detailed files on all past due accounts<br />Manage credit limits within policy and procedure guidelines<br />Manage incoming customer inquiries<br />Achieve metrics on past due balances while managing 30 inbound and 50 outbound phone calls per day and 50-100 orders released per day<br />Recommend bad debt write-offs and accounts for collection<br />Evaluate credit risk; approve changes on new account set-ups<br />Perform system and process related projects<br />Assists customers by researching issues concerning the customer's statements and/or invoices<br />Ensure adherence to SOX Internal Controls<br />Qualifications BS/Associate's Degree in Accounting, Finance or Business related major<br />Minimum of 1 year in Credit Accounting environment and dealing with external customers<br />Proficiency with Excel, MS Word, Outlook, and other desktop applications, SAP experience preferred<br />Knowledge of standard and specialized collection procedures<br />Excellent time management, multi-tasking and organization skills<br />Customer focus and results oriented<br />Empowered, persistent, results oriented<br />Ability to work in a global team environment<br /><br />#J-18808-Ljbffr