Brand Representative - The Falls, Hollister

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.<br />What You’ll Do<br /><br />Customer Experience:<br /><br />Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.<br />Sales Floor Maintenance:<br /><br />Support product replenishment and maintain a clean, organized, and visually consistent sales environment, including folding, hanging, sizing, and ensuring presentation standards are met.<br />Cash Wrap Operations:<br /><br />Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.<br />Online Orders:<br /><br />Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.<br />What It Takes<br /><br />Ability to create a welcoming and inclusive customer experience.<br />Comfort working in a dynamic environment, balancing customer engagement and operational tasks.<br />Strong organizational skills and attention to detail.<br />Reliability and commitment to consistent attendance.<br />Benefits<br /><br />Merchandise discount.<br />Flexible schedule.<br />Opportunities for career advancement.<br />Opportunity to become a Brand Affiliate.<br />Training and development.<br />A global team of people who celebrate you for being YOU.<br />ABERCROMBIE &amp; FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.<br /><br />#J-18808-Ljbffr