Scheduling Coordinator

Job Details: Level: Experienced, Job Location: Victoria Sub Victoria - Victoria, TX 77904, Position Type: Full Time, Job Shift: Day, Scheduling Coordinator<br />Victoria Oral &amp; Maxillofacial Surgery<br />Location: Victoria, TX<br />Employment Type: Full-Time<br />About Us<br /><br />Victoria Oral &amp; Maxillofacial Surgery provides high-quality surgical care in a welcoming, professional environment. We are looking for an organized, personable Scheduling Coordinator who can help patients feel supported while keeping our schedule running smoothly.<br />Position Overview<br /><br />The Scheduling Coordinator manages patient appointments and works closely with our front-office and clinical teams to coordinate consultations, surgical procedures, and follow-up visits. The ideal candidate communicates clearly, pays attention to detail, and can balance multiple priorities in a busy practice.<br />Key Responsibilities<br /><br />Schedule and confirm consultations, surgical procedures, and follow-up appointments.<br />Coordinate appointment timing with providers and clinical staff.<br />Manage cancellations, rescheduling, and waitlists to help fill schedule openings.<br />Answer incoming calls and assist patients with scheduling questions.<br />Communicate appointment details and preparation instructions as directed by the clinical team.<br />Coordinate with referring dental offices to obtain referrals and necessary records.<br />Maintain accurate patient information and document scheduling communications.<br />Work with insurance and billing staff to confirm required information is in place before appointments.<br />Protect patient confidentiality and follow practice policies and HIPAA requirements.<br />Qualifications<br /><br />Previous scheduling or front-office experience in a dental or medical practice preferred.<br />Oral surgery experience is a plus.<br />Strong customer service, phone, and communication skills.<br />Excellent organization, attention to detail, and follow-through.<br />Ability to manage a changing schedule while remaining calm and professional.<br />Comfortable using scheduling software and learning new systems.<br /><br />#J-18808-Ljbffr