Customer Service Representative

We are seeking a friendly and organized person.<br />Assist clients with reservation inquiries, available options, confirmations, and ongoing service needs.<br />This role requires strong communication skills, attention to detail, and the ability to provide a positive and professional client experience while working remotely.<br />Responsibilities<br /><br />Respond to client inquiries and reservation requests.<br />Gather information regarding client needs and preferences.<br />Research available options and services.<br />Assist with reservations and confirmations.<br />Provide accurate information and timely update.<br />Review reservation details and documentation.<br />Assist with changes and special requests.<br />Follow up on outstanding requests.<br />Communicate with service providers when needed.<br />Maintain professional customer service standards.<br />Qualifications<br /><br />Strong communication and interpersonal skills.<br />Customer-focused attitude.<br />Excellent organization and attention to detail.<br />Comfortable using computers and online platforms.<br />Ability to research and organize information.<br />Reliable and professional.<br />Previous customer service, reservations, hospitality, or related experience is helpful but not required.<br />Position Highlights<br /><br />Onboarding and training provided.<br />Continuing education opportunities.<br />Access to professional resources and systems.<br /><br />#J-18808-Ljbffr