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Customer Service Representative

Alegria Travel Services

New York

Management & Operations, Sales Remote

Posted October 1, 2026

Description

Remote | Flexible Schedule | Training Provided<br /><br />We are looking for friendly, motivated, and detail-oriented individuals to join our team as Customer Service Representatives.<br /><br />The ideal candidate enjoys working with people, providing excellent service, staying organized, and helping customers find solutions that meet their individual needs.<br /><br />Responsibilities<br /><br />Respond to customer inquiries and requests<br /><br />Provide accurate and timely information<br /><br />Assist customers with selecting appropriate services<br /><br />Research options based on customer needs<br /><br />Maintain accurate customer information and records<br /><br />Follow up with customers as needed<br /><br />Assist with reservations, confirmations, and changes<br /><br />Communicate professionally with customers and service providers<br /><br />Manage multiple customer requests while maintaining attention to detail<br /><br />Participate in training and team meetings<br /><br />Qualifications<br /><br />Excellent communication and interpersonal skills<br /><br />Strong customer-service skills<br /><br />Organized and detail-oriented<br /><br />Comfortable using computers and online platforms<br /><br />Reliable internet connection<br /><br />Ability to work independently and manage time effectively<br /><br />Willingness to learn<br /><br />Previous customer service experience is an asset but not required<br /><br />What We Offer<br /><br />Remote work environment<br /><br />Flexible scheduling<br /><br />Training and onboarding<br /><br />Ongoing guidance and support<br /><br />Professional development opportunities<br /><br />Access to digital tools and resources<br /><br />#J-18808-Ljbffr

Job Overview

Location

New York

Job Type

full time

Date Posted

October 1, 2026

Skills & Technologies

Management & Operations, Sales RN PA PT OT
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